• Lead and develop multidisciplinary teams (Mobile and Backend), conducting 1-on-1s, Individual Development Plans (IDPs), performance reviews and talent retention. • Translate and break down the company’s strategic plans for the team, ensuring technical direction is aligned with business objectives. • Ensure delivery of end-to-end solutions, from in-app experience to the robustness of backend services, working closely with Product Managers (PMs), Product Designers and other leaders. • Facilitate communication between technical teams and business areas, ensuring transparency, visibility of deadlines and alignment of expectations. • Foster an environment of psychological safety, collaboration and continuous feedback, acting as an ambassador of Stone’s culture. • Promote technical excellence through best practices (Clean Code, clean architecture, CI/CD, DevSecOps, use of RFCs and a documentation culture). • Monitor OKRs and team and product health metrics (mobile delivery cycle metrics and DORA metrics for backend). • Handle ambiguous scenarios, distributed architectures and challenging prioritizations, balancing delivery speed and technical debt.

• Own the end-to-end technical architecture of the AI answering service, including voice pipeline design, LLM orchestration, API integration layers, and real-time telephony infrastructure. • Define and enforce architectural patterns for AI system reliability, latency management, failure recovery, and scalability across production environments. • Make build-vs-buy-vs-integrate decisions for new AI capabilities; evaluate third-party models, frameworks, and platforms with a critical engineering eye. • Establish and maintain technical documentation standards across all AI components, ensuring accuracy is kept current as systems evolve. • Actively participate in design reviews, code reviews, and technical spike work — especially for high-risk or high-complexity components. • Lead the implementation of core platform components where needed, including AI service integrations, orchestration logic, and platform APIs. • Diagnose and resolve complex production issues including inference latency, integration regressions, and telephony quality problems. • Prototype and validate new AI capabilities before committing to full implementation cycles. • Build and lead a high-performing engineering team as headcount grows; initially operate as both a technical lead and individual contributor. • Hire, onboard, and develop engineers with a focus on AI/ML fluency, software craftsmanship, and a bias toward continuous improvement. • Foster a culture of psychological safety, technical rigor, and iterative delivery — where engineers learn from failure as readily as from success. • Conduct regular 1:1s, provide candid performance feedback, and create individualized growth plans for direct reports. • Serve as the primary engineering accountability owner for outsourced development partners as required; setting quality standards, reviewing deliverables, and managing the integration of external work into production systems. • Evaluate third-party AI platforms, cloud services, and tooling; make and document vendor selection decisions. • Ensure security, compliance, and data governance requirements are embedded into partner contracts and delivery expectations. • Define and track engineering KPIs: deployment frequency, system uptime, latency SLAs, error rates, and mean time to recovery. • Lead the team's adoption of modern development practices including AI-augmented development workflows, automated testing for ML outputs, and continuous deployment pipelines. • Own the engineering budget and resource allocation; communicate tradeoffs clearly to the CTO. • Collaborate with Product, Clinical, and Operations to translate requirements into reliable, scalable software — and to push back constructively when timelines or scope are unrealistic. • Partner with the Director of Product Management to align technical roadmap sequencing with product strategy and customer commitments. • Represent engineering in executive conversations; translate technical realities into business risk and opportunity language. • Contribute to PerfectServe's broader AI strategy, sharing perspectives on emerging capabilities, architectural evolution, and responsible AI practices.

• Lead and coach a team of highly-skilled Unity engineers, ensuring that they are motivated, productive, and producing high-quality work. • Recruit, interview, and hire strong engineering candidates, and guide their onboarding, training, and mentoring. • Regularly meet with your team members individually, evaluate their performance, provide feedback on work goals, and help guide their career development. • Implement best practice engineering vision, strategy, policies, processes and procedures to aid and improve business performance. • Champion and lead the creation of effective, timely, and up-to-date documentation to aid in research and development, and prevent the loss of institutional knowledge. • Strike the imperative balance between ensuring that engineering objectives and priorities are being met, whilst also focusing on commercial needs in terms of value, quality and delivery targets. • Understand organizational pain points and identify strategies to take action to mitigate risks and develop opportunities. • Communicate technical matters to internal and external stakeholders to align on and support decisions. • Partner with colleagues in Production to help remove impediments for technical delivery, identify iterative improvements to workflow, and ensure Engineering capacity meets the needs of our product roadmap. • Ensure that all products are developed in line with COPPA regulatory expectations. • Keep an eye outwards for technical innovations, observations, networking opportunities and best practices.

Role Description Looking for an exciting opportunity to build and lead a sales team in UK & Ireland, and become a part of DNA testing industry? GenePlanet, EU based biotech company, a global leader in the field of preventive genetic tests; specializing in NIPT, cancer screening, and lifestyle DNA tests, is looking for an ambitious Sales Manager to develop (and lead) our local operations in the market. With a presence in 45+ markets worldwide and a passionate team of over 150 employees, GenePlanet collaborates with over 2,000 medical centres, doctors, and insurance companies to provide top-quality tests based on the latest scientific discoveries. Our tests are designed to empower individuals to take control of their and their baby's health, as well as assist doctors with therapeutic procedures. We're seeking a self-driven, energetic, and results-oriented professional to join our team, starting on a project-based cooperation that can lead to a regular position of Country Manager, responsible for developing and leading our local NIPT operations. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through: - Boosting sales - Forging strong relationships with clients - Exploiting new opportunities discovered on the market Key tasks: - Determine key stakeholders on the NIPT market and prepare a long-term business/sales strategy - Build a network of Key Opinion Leaders and distribution channels - Be actively involved in the sales process and lead the team of sales representatives - Promote the company’s products/services - Build long-term relationships with new and existing customers - Proactively seek new business opportunities in the market Qualifications - Sales driven and goal-oriented person - Excellent selling, communication, and negotiation skills - A solid background in sales representation, with a proven ability to deliver results - In-depth knowledge of the local healthcare industry, particularly in the private sector - Proven leadership skills, ability to work in a team, yet be able to act independently with key market stakeholders - Build and expand a network of medical centers, clinics, gynecologists, oncologists, and medical laboratories to promote and sell GenePlanet’s genetic testing products (NIPT, Cancer Screen, etc.) - Deliver training sessions and educational events to ensure external partners are well informed about GenePlanet’s products and services—particularly in gynecology, obstetrics, IVF, and oncology - Continuously monitor the competitive landscape and proactively identify new business opportunities in the market - Proficiency in English is a must, any additional language is a plus Requirements - Please note that this position requires fieldwork and occasional travel to surrounding regions to effectively engage with medical professionals and partners - You would have an advantage with: - Medical education (biotechnology, biology, medicine, biochemistry, or microbiology) and/or work experience in the field of gynecology and obstetrics - Knowledge of the local NIPT market and products - Experience in working in the field of gynecology Benefits - Full-time employment with a dynamic working environment that encourages collaboration and innovation - Full support of creative teams from HQ - Learning and development opportunities - Commission scheme based on team targets