Real-Time Intelligence for Contact Centers
Senior Software Engineer, Backend
Location
Taiwan
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Senior Software Engineer, Backend
Cresta
• Design, build, and maintain scalable backend services, APIs, and distributed systems that power our AI-driven products. • Partner closely with frontend engineers, machine learning engineers, data scientists, product managers, and designers to deliver end-to-end customer experiences. • Own the reliability, performance, and scalability of production systems, proactively identifying and resolving issues before they impact customers. • Write clean, maintainable, and well-tested code, following engineering best practices and contributing to a high-quality codebase. • Participate in architecture discussions, code reviews, testing, and continuous integration efforts to ensure engineering excellence. • Design and implement secure, resilient, and highly available services that meet the demands of enterprise customers. • Analyze and evolve system architecture to improve performance, scalability, reliability, and operational efficiency. • Drive technical decisions and contribute to the team's engineering culture through mentorship, knowledge sharing, and continuous improvement.
Job Requirements
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- 5+ years of experience building and operating backend systems, distributed systems, or cloud-native infrastructure in production environments.
- Strong proficiency in backend programming languages such as Go and Python.
- Experience designing, building, and maintaining RESTful APIs and service-oriented architectures.
- Hands-on experience with Elasticsearch or similar search and indexing technologies for large-scale datasets.
- Solid understanding of distributed systems, microservices architectures, and cloud platforms.
- Experience troubleshooting and optimizing system performance, reliability, and scalability.
- Strong analytical and problem-solving skills, with a focus on delivering pragmatic solutions.
- Excellent communication and collaboration skills, with the ability to work effectively across engineering and cross-functional teams.
Benefits
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
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