Role Description The Client Billing Supervisor oversees daily billing operations, ensuring accuracy in invoices, account management, and accounts receivable processes. This role leads a team, monitors aged accounts, resolves payment issues, and collaborates with internal teams and leadership to maintain strong financial performance. The Supervisor also supports staff development, analyzes trends, and drives process improvements to enhance efficiency and overall revenue cycle success. - Manage billing operations, fee schedule updates, and client maintenance requests - Monitor billing work queues, aged accounts receivable, and payment discrepancies - Ensure invoice accuracy and process billing corrections and adjustments - Communicate with corporate payers, Revenue Cycle leadership, and executive leadership regarding account issues and resolutions - Generate reports, analyze productivity metrics, and provide trend analysis to management - Review and approve employee scheduling requests and conduct performance discussions and audits - Support training and ongoing staff development initiatives - Collaborate with cross-functional teams to resolve operational and system-related issues - Create and manage operational, IT, maintenance, and support tickets - Track departmental goals, productivity, and performance outcomes - Maintain accurate records and provide recommendations for process improvements and system cleanup initiatives Qualifications - High school diploma or equivalent - 1+ year of related experience/training (or equivalent education and experience) - Knowledge of office software and medical billing software - Professional, polite, and customer-service oriented - Ability to work well with others in a close office setting - Strong focus and ability to concentrate for extended periods - Team-oriented, cooperative, and adaptable Requirements - Able to work at a computer for extended periods - Occasionally lift up to 15 lbs Benefits - Work with a team that values faith, integrity, and compassion - Supportive, inclusive, and casual work environment - Training and development to help you grow - No weekends – enjoy work-life balance - Competitive benefits, paid time off, and 401k with match

Role Description AO Globe Life is hiring motivated professionals to support credit union members who are already connected with our organization and seeking guidance on supplemental coverage options. This fully remote opportunity offers flexible scheduling and scheduled client consultations—there is no cold calling or prospecting required. In this role, you will meet virtually with individuals and families, provide personalized recommendations, and help them access life, accident, and supplemental coverage that supports their financial security. No prior industry experience is required. We provide full training and licensing support to help you succeed. - Conduct scheduled virtual consultations with credit union members via Zoom - Assess client needs and clearly explain available coverage options - Guide clients through the enrollment process with professionalism and care - Maintain accurate documentation and ensure compliance with regulatory standards - Participate in team training sessions, mentorship programs, and ongoing development opportunities Qualifications - Have strong communication skills and enjoy helping others - Are self-motivated, organized, and comfortable managing your schedule independently - Feel confident using Zoom, email, and cloud-based tools - Want to build a career where your work has meaningful impact - Are open to feedback and committed to professional growth - Have experience in customer service, consulting, or sales (helpful but not required) Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a working webcam Benefits - 100% remote position available to U.S.-based professionals - Flexible scheduling that supports work-life balance - Warm, pre-qualified client consultations provided—no cold outreach required - Paid training and licensing support - Weekly commission-based earnings with performance bonuses - Long-term income potential through vested renewals - Advancement opportunities into leadership and mentorship roles - Supportive team culture focused on recognition, collaboration, and growth Company Description AO Globe Life is a mission-driven organization that provides supplemental coverage to working-class families across the United States. The company proudly serves credit unions, labor unions, and veteran organizations through personalized virtual consultations. With more than 70 years of experience and a growing remote-first workforce, AO Globe Life offers professionals the opportunity to build stable, flexible careers while making a meaningful difference in the lives of the families they serve. If you’re ready to start a people-focused remote career with real growth potential, we encourage you to apply today.

Role Description AO Globe Life is seeking motivated, self-driven professionals who want to build meaningful careers in a fully remote environment. This opportunity offers flexibility, structured growth, and the ability to make a real impact by helping individuals and families understand important financial protection options. With consistent organizational growth, this role provides access to mentorship, professional development, and advancement opportunities—allowing you to grow at your own pace in a supportive, team-driven setting. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training, workshops, and licensing support - Weekly direct deposit - Monthly and quarterly performance bonuses - Union representation through OPEIU Local 277 - Medical reimbursement and life insurance benefits for qualifying team members - Leadership development and career advancement pathways - Recognition programs, team events, and performance-based travel incentives What You’ll Do - Conduct scheduled virtual consultations with individuals and families - Provide personalized guidance based on each client’s needs and goals - Explain available benefit options clearly and professionally - Support clients through enrollment and provide ongoing follow-up - Maintain accurate digital records and ensure compliance standards - Manage schedules and appointments to stay organized and productive - Participate in training sessions, mentorship programs, and team collaboration Who Thrives in This Role - Strong communicators with a client-first mindset - Self-motivated professionals comfortable working independently - Organized individuals who manage time and priorities effectively - Candidates confident using Zoom and digital platforms - Goal-oriented individuals who value growth and development - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam - Must be physically located within the United States - Eligible to obtain a Life Insurance License (licensing support provided) Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on service, integrity, and long-term relationships, with a strong focus on supporting both our clients and our team members. Apply today to begin building a flexible, purpose-driven career with long-term growth potential.

Role Description AO Globe Life is seeking motivated individuals to help families across the United States access essential benefit programs from the comfort of their homes. This mission-driven, remote-first opportunity is ideal for professionals who want meaningful work, professional growth, and long-term earning potential. Whether you are starting your career or transitioning into a new professional path, this role offers the chance to make a real impact while building financial stability and professional development. - Conduct scheduled virtual consultations with clients through Zoom - Guide individuals and families through available benefit options and enrollment processes - Maintain accurate client records and manage follow-up communication - Deliver excellent client service while building lasting professional relationships - Participate in ongoing mentorship programs, training sessions, and team development initiatives Qualifications - Strong communicators with a client-focused approach - Organized professionals who work well independently - Individuals comfortable using Zoom and cloud-based digital tools - Candidates with customer service, consulting, or sales backgrounds (helpful but not required) - Growth-oriented professionals open to mentorship and development Requirements - Must be authorized to work in the United States - Windows-based laptop or desktop computer with webcam capability - Reliable internet connection Benefits - Fully Remote Work Environment - Flexible Scheduling - Pre-Qualified Client Consultations - Long-Term Income Opportunities - Training & Professional Development - Career Advancement Pathways - Supportive Team Culture Company Description For more than 70 years, AO Globe Life has served working-class families by providing supplemental benefits that help protect their financial futures. The organization proudly partners with union members, veterans, credit unions, and associations nationwide, offering stability, purpose-driven work, and long-term career opportunities within a remote-first workforce.