• Lead a short-term engagement focused on establishing secure secrets management patterns • Strengthen application security practices • Create repeatable DevSecOps standards across a modern Azure-based environment • Serve as a trusted advisor and hands-on technical leader • Partner with engineering and architecture teams to assess current-state practices and identify security gaps • Design future-state patterns and implement foundational security controls • Improve SDLC controls and create reusable guidance that can be adopted across multiple teams and applications

• Design, implement, and maintain automated CI/CD pipelines that carry code from development through security scanning, compliance validation, and deployment into Navy and DoD environments • Build and maintain hardened Kubernetes environments aligned to DISA STIG requirements across cloud and restricted network deployment contexts • Automate security artifact generation including SBOM production, CVE scanning, and continuous compliance validation • Drive adoption of Infrastructure as Code, GitOps practices, and controls-as-code across the team • Leverage AI tooling to accelerate pipeline development, vulnerability triage, compliance remediation, and operational documentation • Partner closely with software engineers, systems engineers, and ISSEs to embed security and compliance requirements from the start of development • Maintain and evolve deployment infrastructure across multiple secure environments, including cloud and air-gapped or intermittently connected contexts • Support ATO processes through automated evidence generation, documentation as code, and direct collaboration with the security team • Establish and promote standards for pipeline design, container security, secrets management, and deployment consistency • Contribute to feature development when team capacity requires, applying security-first development practices to application code • Maintain operational documentation including runbooks, deployment guides, and architecture diagrams as version-controlled artifacts

Role Description Wir suchen ab sofort einen BI DevOps Engineer (m/w/d) für unseren Standort in Düsseldorf, München oder Remote, der gemeinsam mit einem erfahrenen Kollegen unsere Analytics- und Planungssysteme betreibt, weiterentwickelt, und Schritt für Schritt dessen Know-how übernimmt sowie eigenverantwortlich den DevOps Bereich aufbaut. In deiner Rolle als BI DevOps Engineer (m/w/d) sorgst du dafür, dass unsere Analytics- und Planungssysteme stabil, performant und sicher laufen. Konkret bedeutet das: - Du installierst, konfigurierst und betreibst unsere BI- und Planungssysteme auf Windows- und Linux-Servern, welche bei Hyperscalern wie Azure oder AWS gehostet sind. - Du unterstützt beim Aufbau und Betrieb von Cloud-Umgebungen (z. B. in Azure) und bringst deine Ideen für Automatisierung und Standardisierung ein. - Du kümmerst dich um Updates, Patches und die Absicherung der Systeme (u. a. Authentifizierung, Zertifikate, Verschlüsselung). - Du analysierst Störungen und Performance-Probleme, findest nachhaltige Lösungen und dokumentierst deine Anpassungen. - Du arbeitest eng mit unseren BI Consultants beim Aufsetzen und Betreiben neuer Lösungen zusammen. Qualifications - Erfahrung mit Cloud-Umgebungen (z. B. Azure, AWS, Google Cloud). - Erfahrung mit Kubernetes (bevorzugt Red Hat OpenShift), Podman, Docker. - Gute Kenntnisse in Windows- oder Linux-Administration. - Erfahrung mit Skripten (z. B. PowerShell, Batch oder Shell). - Erfahrung in der Administration von Client/Server Anwendungen (z. B. Datenbanken, BI-/Analytics-Systeme, ERP o. Ä.). - Kenntnisse in SQL und im Umgang mit Datenbanken (wie Microsoft SQL Server). - Hohe Lernbereitschaft, selbstständige Arbeitsweisen und Interesse an BI- und Planungssystemen; in IBM Planning Analytics (TM1) arbeiten wir dich ein. - Sehr gute Deutschkenntnisse (mind. C1), gute Englischkenntnisse. Benefits - Eine unbefristete Stelle mit langfristiger Perspektive. - Flexible Arbeitszeiten, sehr großzügige Homeoffice-Option (bis zu 100% an üblichen Arbeitstagen) und topmoderne Ausstattung (Bildschirm, Laptop, Smartphone & Co). - Fachliche und persönliche Weiterbildungen, die dich weiterbringen. - Zentrale Standorte in Düsseldorf und München mit bester Anbindung, Option auf BahnCard, JobTicket oder Parkplatz. - Großzügige betriebliche Altersvorsorge. - Ein herzliches Team, das Wert auf Vertrauen und Fairness legt. Company Description Business Intelligence - Das ist unsere Leidenschaft: Wir sind Experten für den Support und die Betreuung von BI-Lösungen für Kunden aus dem gehobenen Mittelstand und im Enterprise-Umfeld. Nationale und internationale Unternehmen unterschiedlichster Branchen schätzen unser Knowhow und unseren Anspruch, Kundenbeziehungen langfristig und vor Allem persönlich zu pflegen. Hast Du Lust bekommen, in einem dynamischen Start-up-Umfeld mit uns dafür zu sorgen, dass es bei unseren Kunden in Sachen BI richtig gut läuft? Dann schick uns deine Bewerbung!

$175,000 - $220,000 / year + Bonus The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. The Director, Site Reliability Engineering (SRE) will lead reliability, performance, and observability initiatives for a portfolio of Vertafore products. This role owns SLIs/SLOs, incident response, automation, and CI/CD practices for assigned product families. Directors will manage multiple teams and collaborate with Product Development, Architecture, Cloud Operations, Information Security, and other SRE leaders to ensure operational excellence. This role is responsible for bridging the gap between development and operations by applying a software engineering mindset to system administration. You will own the lifecycle of services - from inception and design, through deployment, operation, and refinement. Key Responsibilities• Product Reliability Leadership o Define and enforce SLIs/SLOs for a subset of Vertafore flagship products. o Drive observability strategy across application and infrastructure layers.• Release Engineering & Toil Reduction o Oversee CI/CD pipelines for product deployments using tools like GitLab, Jenkins, Ansible, LaunchDarkly. o Monitor and cap "Toil" (manual, repetitive operational work) at 50% using Automation and AI tools, ensuring the team spends the remaining time on project work that scales the system.• Error Budget Management o Manage "Error Budgets" to balance the velocity of feature releases with the stability of the platform, ensuring clear consequences when budgets are exhausted.• Incident Management o Define and participate in 24x7 on-call rotations for assigned products; ensure rapid resolution and blameless postmortems.• Cross-Functional Collaboration o Partner with Cloud Ops on capacity planning, OS patching (app tier), and load balancing (ALB, F5). o Align reliability goals with product roadmaps and customer SLAs.• Team Leadership o Manage a group of Managers and Engineers, mentor teams on automation, observability, and reliability best practices. Qualifications• Bachelor's degree in Computer Science, Information Systems, or related field.• 15+ years in Software Engineering, SRE, DevOps, or reliability roles; 8+ years in leadership.• Proven ability to leverage software engineering principles and practices to solve reliability and operational challenges.• Expertise in CI/CD, observability, and incident response.• Strong AWS knowledge and experience with container orchestration.• Proven ability to lead reliability programs across multiple SaaS products.• Experience architecting applications or infrastructure for high-growth cloud platforms.• Experience in B2B SaaS environments involving large-scale distributed systems.• Proven leadership communicating and influencing at team, peer, and leadership levels.• Demonstrated experience driving operational excellence through metrics and KPIs.• (Preferred) Background supporting financial services, healthcare, or regulated industries. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.