• Synthesize complex data across support, product usage, customer behavior, VOC, and operational workflows. • Identify systemic risks and opportunities across the practitioner and patient journey, not just isolated issues. • Translate ambiguous business questions into structured analysis, clear findings, and recommended actions. • Work directly with modern data warehouses. • Use AI-assisted tools to accelerate insight discovery, anomaly detection, and qualitative signal extraction. • Evolve VOC from a reporting function into a strategic capability that informs Product, CX, and Operations. • Build executive-ready narratives that connect customer impact, root cause, opportunity size, and business trade-offs.

Role Description SAIC's Business Management organization is seeking an experienced and highly adaptable senior member to support its Commercial Operating Segment. This role sits within SAIC's Solutions, Technology and Enterprise Partnerships (STEP) organization, which serves as the Center of Excellence for alternative acquisition models and commercial contracting across the enterprise. This position can be worked 100% remote for the right candidate. The Commercial Bus Proc Analyst Sr. Principal will be a part of a team of contracts, subcontracts, and pricing professionals, with the primary responsibility of supporting the operational effectiveness of a Commercial practice and business segment within SAIC. The position encompasses: - Establishing, managing, and executing commercial strategies, alliances, and innovative product development. - Executing the development, implementation, and offer of targeted Commercial Product and Service Solution prices and financial evaluation models. - Enabling SAIC executive leadership to make strategic Go To Market decisions through interpretation of market research. - Setting of commercial list prices and preparation of short term and long term Revenue and Profitability projections. Qualifications - Experience with developing pricing strategies for emerging technology (e.g., AI, cloud computing). - Experience developing Commercial Product and Services prices throughout the entire GTM lifecycle. - Experience leading complex and successful Commercial Products and Service pricing activities. - Deep understanding of alternate business models (primarily IT managed and XaaS service offerings). - Financial forecasting and modeling experience. - Working knowledge of federal contract vehicles including GSA MAS, NASA SEWP, and hyperscaler marketplaces. Requirements - Develop new business models and optimize prices of packaged offerings. - Collaborate with Solution Practice teams as financial cost and price strategist. - Develop short term and long term financial business case evaluations. - Perform financial analysis to support ongoing product management efforts. - Drive pricing strategy alignment across product management, marketing, finance, capture, and sales. - Support the company's response to Market Research and shape RFPs towards commercial-type acquisitions. - Provide expert support across the enterprise on pricing matters and considerations under FAR Part 12 – 15. - Lead vendor and pricing discussions related to product development and delivery. - Design pricing strategies that optimize profitability while remaining competitive. - Self-motivated with the ability to influence the team and stakeholders. - Ability to function well in a fast-paced, dynamic work environment. - Ability to manage multiple projects and tasks simultaneously. - Strong interpersonal, written, and oral communication skills. - Periodic travel to support other SAIC and customer locations. Benefits - 100% remote work opportunity for the right candidate.

Role Description SAIC has an exciting opportunity for a Sr. Business Process Analyst to join a high-performance team that is spearheading our customers (VA) migration to the cloud. This is a 100% Remote role. - Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements. - Defines and develops business processes, policies, roles and responsibilities, and performance metrics. - Conducts analysis of business processes including: - Current state analysis - Gap analysis - Benchmarking - Best practices identification - Organizational assessment - Other related tasks - Plans and implements process improvements including: - Future state design - Change management - Transition planning - Interfaces with all project areas including: - Customer - Computer services - Client services - Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance and performance quality. - Proven knowledge in Agile and SAFe methodologies, with a strong understanding of how to apply both flexible, iterative project management (Agile) and the framework for scaling those principles across a large organization (SAFe). - Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to ensure compliance. - Works with operating entities to provide continuous process analyses oversight to enforce requirements and meet guidelines. - May coordinate with business and technology teams to ascertain system requirements. - Conducts client interviews. - May deliver presentations and training courses on measurement, analysis, improvement, and control. - May perform cost and benefit analysis. - Complete understanding and wide application of technical principles, theories, and concepts in the field. - Receives assignments in the form of objectives and establishes goals to meet outlined objectives. - Provides direction to employees according to established policies and management guidance. - Work is reviewed by management to measure whether objectives have been met. - Provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors. - Solutions are imaginative, thorough, practicable, and consistent with organization objectives. - Works under only general direction. - Independently determines and develops approach to solutions. - Work is reviewed upon completion for adequacy in meeting objectives. - Demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Contributes to the completion of specific programs and projects. - Frequent inter-organizational and outside customer contacts. - Represents organization in providing solutions to difficult technical issues associated with specific projects. Qualifications - Proven knowledge in Agile and SAFe methodologies. - Experience with principles and practices of Agile and SAFe. - Ability to align strategy, manage large portfolios, and improve collaboration. Requirements - Complete understanding and wide application of technical principles, theories, and concepts in the field. - Ability to work independently and determine solutions. - Good judgment in selecting methods and techniques for obtaining solutions. Benefits - 100% Remote role. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. - We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion.

• Support AI enablement initiatives by working across business and technical teams to understand current processes, tooling, data flows, and operational requirements • Document workflows and assess readiness for AI adoption • Work closely with stakeholders across business, engineering, security, compliance, legal, and operations teams • Gather and document business, operational, functional, and security requirements related to AI initiatives and tooling • Document current-state workflows and end-to-end processes across departments • Map systems, data sources, ownership, access permissions, and data flows • Identify process pain points, dependencies, operational constraints, and inefficiencies • Conduct gap analysis across existing processes, tooling, and workflows • Identify data readiness gaps including data access, governance, quality and ownership • Support prioritization of findings, dependencies, and recommendations for AI enablement • Solicit and readily accept constructive feedback • Demonstrate close attention to detail and thorough review of one’s work with a focus on quality • Understand the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability • Be solutions-focused, viewing challenges as an opportunity to resolve problems and work through them • Exhaust available resources and materials to resolve issues but know how to seek consultation from peers and seniors when needed • Exhibit good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary • Express ideas and suggestions in support of the team’s success • See tasks through to completion and offer support as needed • Communicate clearly and effectively with customers, leadership, and client contacts • Collaborate closely with team leader/manager regarding issues or concerns with daily tasks and activities