Phoenix Software Limited logo
Phoenix Software Limited

Utilising technology to enable UK organisations to innovate and transform. Outcome focused IT solutions and services.

Solutions Specialist – AI Workforce

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteSeniorTeam 201-500Since 1990H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

5 days ago

Salary

0

Seniority

Senior

Postgraduate DegreeEnglish

Job Description

Solutions Specialist – AI Workforce

Phoenix Software Limited

• Lead strategic customer engagement to define AI workforce vision using Microsoft 365 Copilot, Copilot Studio and agent-based solutions. • Translate business challenges into high-value AI opportunities spanning automation, Copilot adoption and agentic use cases. • Act as the senior strategic lead across discovery, planning and throughout delivery to ensure alignment to business outcomes. • Partner with delivery teams and customers to drive adoption, capture insights, and continuously optimise AI solutions. • Define, quantify and communicate ROI, productivity gains and measurable business value using real engagement data. • Lead pre-sales activities including workshops, executive briefings and events, while supporting pipeline growth and opportunity shaping. • Build strong relationships with Microsoft and internal teams to align strategy, co-sell activity, and maximise customer value. • Enable internal teams and customers through knowledge sharing, account mapping, and expansion into broader AI, automation and governance opportunities.

Job Requirements

  • Strong understanding of Microsoft 365, including core workloads and emerging Copilot capabilities.
  • Experience in a customer-facing or sales-focused role within an IT reseller, MSP, or channel partner environment.
  • Excellent presentation, public speaking and customer demo delivery skills, with confidence running workshops, briefings and live product demonstrations.
  • Ability to engage and communicate effectively with both technical and non-technical stakeholders.
  • Commercial awareness with experience identifying opportunities and supporting solution positioning.
  • Interest in AI and emerging technologies, with a desire to develop knowledge in Copilot, automation and agent-based solutions.
  • Strong problem-solving skills, with the ability to link business challenges to technology-led outcomes.
  • Collaborative mindset with experience working alongside sales, pre-sales and delivery teams.

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