Make experiences flow.
Solution Engineer – Strategic GSI Partnerships
Location
United Kingdom
Posted
5 days ago
Salary
0
Seniority
Junior
Job Description
Solution Engineer – Strategic GSI Partnerships
NICE
• Drive solution adoption of the NiCE portfolio within Capgemini, Accenture and Deloitte across UKI and Europe • Support in-flight GSI opportunities by assisting with functional and technical discovery, solution design input, demonstrations, validation sessions and POC planning • Partner closely with GSI sales, presales, architects and delivery teams to help them understand, position and apply NiCE solutions in customer transformation programmes • Build repeatable solution plays, demo storyboards and technical narratives that GSIs can use to drive customer engagement and pipeline progression • Translate customer business challenges into clear NiCE solution architectures, value messages and adoption pathways • Influence and educate partner and customer stakeholders on how NiCE solutions address contact centre, CX, AI, automation, workforce engagement and digital transformation needs • Assist with the definition, scoping and execution of successful proof of concepts and technical validations, where appropriate • Support functional and technical responses to RFIs, RFPs and partner-led bid submissions • Provide structured feedback from GSI engagements to Product, Partner Sales, Alliances and Enablement teams to improve adoption, differentiation and repeatability • Contribute to a team-selling approach across Partner Sales, Account Executives, Overlay teams and regional leadership • Help identify technical blockers, enablement gaps and adoption risks within the GSI partner ecosystem, then develop practical plans to remove them
Job Requirements
- Strong experience in solution engineering, presales, technical consulting or enterprise software sales engineering
- Experience working with, selling through or enabling global system integrators, ideally including Capgemini, Accenture, Deloitte or similar consulting partners
- Exceptional presentation, storytelling and demonstration capabilities, with the ability to tailor messaging for partner, executive, business and technical audiences
- Proven ability to support complex, multi-stakeholder enterprise opportunities across multiple countries or regions
- Ability to communicate confidently from C-level executives through to architects, programme leads, contact centre operations teams and frontline users
- Experience building demo storyboards, solution narratives, POC plans and partner-ready enablement assets
- Strong technical aptitude with the ability to understand customer requirements, identify risks and shape practical solution options
- Self-motivated, highly organised and comfortable balancing multiple strategic opportunities and partner priorities at the same time
- Commercially aware, outcome-led and able to connect technical capability to business value and customer transformation goals
- Collaborative working style with the ability to influence without direct authority across matrixed internal and partner organisations.
Benefits
- Join an ever-growing, market-disrupting global company
- High-performing teams work in a fast-paced, collaborative and creative environment
- Passionate, innovative, and excited to raise the bar with influential consulting partners
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