• Execute service work of medium to high complexity as per work instructions and ABB guidelines. • Deliver excellent customer service to satisfy customers. • Work with customer to identify opportunities in the installed base, to improve system performance and operational performance. • Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times. • Responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area. • Lead outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. • Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis. • Plan, organize, and perform multifunctional field assignments in designated areas of expertise, directing the work of other field engineers and craft labor as required, in a timely and efficient manner. • Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability. • Plan, prepare, and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization • Complete administrative functions in a timely manner associated with work.

• Ensure the performance and reliability of advanced systems like Coroflow and OPTIS by installing, maintaining, and repairing equipment that supports patient care. • Serve as a key technical expert, providing high-quality service and training to healthcare professionals while collaborating with cross-functional teams to drive customer satisfaction and operational excellence. • Perform installations, emergency repairs, and preventative maintenance of Abbott’s Vascular Division instrumentation. • Perform technology installation, configuration, connectivity, calibration, safety/functional testing emergency repair, preventative maintenance, and product updates at customer site of the Vascular product lines. • Provides in-service training to clinicians on the use of Abbott Vascular technology platforms and accessories, primarily Coroflow and OPTIS systems. • Establish and sustain active communication link with CSC personnel, and provide daily support for all territories as required.

Title: Prin Field Educ Spec CAS Location: State of Minnesota, United States of America Job Description:   At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Principal Field Education Specialist is responsible for leading the design, development, and execution of advanced clinical and field education programs that support commercial success. This role partners cross-functionally to drive scalable, high-impact learning strategies aligned to business priorities. This position is remote to enhance cross-functional collaboration and organizational agility. This role requires up to 50% travel to support effective program execution and stakeholder engagement.                     - Plans, develops, delivers, and coordinates in-house product training programs for field support personnel and customers. - Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates development of training aids. - Ensures training programs meet company and customer objectives. - Maintains communication with customers to ensure effectiveness of training. - May utilize trainers with technical expertise. - Continuously revises lesson plans to meet new training requirements and ensure technical content remains current. - May be assigned to a core team to assess field needs for new or revised curriculum development utilizing the ADDIE model of instructional design. - Strongly influences the design of new indication and product launch education plans based on business strategy, with a significant focus on functional results. - Designs and executes engaging Field Sales and Clinical Specialist education programs that are targeted, purposeful, and increase electrophysiology knowledge and procedural skills in cardiac ablation therapies to enable commercial success. - Collaborates with cross-functional groups (PACE T&E, Product Marketing, Sales, Product Development, Services, Legal, Quality, and Regulatory) to create education programs, curricula, course materials, and assessments that support business unit strategies and comply with regulatory, quality systems, and Business Conduct Standards. - Demonstrates education effectiveness through systematic program evaluation and continuous improvement strategies. - Works collaboratively with the Physician Education team to develop and deliver new processes, quality standards, and improve team efficiency. - Demonstrates the ability to adapt quickly to shifting priorities to meet evolving business needs. - Drives measurable improvements in field readiness, procedural adoption, and commercial performance through high-quality education programs. Program & Project Management - Owns end-to-end planning and execution of complex, cross-functional training programs and initiatives. - Develops and drives integrated program plans, timelines, dependencies, and success metrics aligned to business priorities. - Leads cross-functional stakeholders across global teams to ensure alignment, accountability, and execution excellence. - Proactively identifies risks, resolves issues, and implements mitigation strategies to ensure successful program delivery. - Leverages systems and analytics tools (e.g., Smartsheet) to monitor program health, measure impact, and inform continuous improvement.   Minimum Qualifications (Principal Level) - High School Diploma PLUS a minimum 11 years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience  -OR- - Associate’s Degree PLUS a minimum 9 years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience OR- - Bachelor’s Degree PLUS a minimum 7 years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience - 3 years of EP mapping experience Nice to Have - Advanced Electrophysiology certification (RCIS or IBHRE preferred) - Associates degree and above preferred - Strong working knowledge of EP mapping systems and cardiac ablation therapies - Instructional design expertise and adult learning methodology experience - Computer skills: Excel, Smartsheet, Articulate & Rise, Adobe, Camtasia, PowerPoint, Word, Outlook, Teams, SharePoint - Strong presentation, facilitation, and executive communication skills - Excellent written communication and content development skills - Strong collaboration and inclusion mindset across global teams - Ability to develop and maintain strong relationships with external customers and physicians - Proven ability to design and deliver impactful training programs - Experience assessing competencies, identifying gaps, and building curriculum to address performance needs - Strong understanding of medical device training and education program development lifecycle   For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.     Physical Job Requirements   The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.   U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation   Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.   Salary ranges for U.S (excl. PR) locations (USD):$121,600.00 - $182,400.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).     The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).   The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).   Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.   Further details are available at the link below: Medtronic benefits and compensation plans   About Medtronic   We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.   Learn more about our business, mission, and our commitment to diversity here.   It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.   If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Installing, maintaining, and repairing laboratory instruments to ensure optimal performance and minimal downtime • Providing on-site technical support, conducting preventive maintenance, and delivering a high level of customer service to clinical and research laboratories • Completing troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment • Maintaining accurate customer service logs and internal service records, ordering repair parts, and adhering to cycle times • Utilizing business systems such as OBI, Sales Force, and SharePoint for Service Call Planning • Communicating with various levels of internal and external customers