Role Description We are seeking an experienced Salesforce Billing Technical Lead to enhance Avid’s webstore Business by implementing next generation solutions to help improve customer experience and increase Subscription user base. This individual will lead the Salesforce platform development team with more focus on eCommerce solution, platform services and Digital Subscription lifecycle management. The ideal candidate will have deep technical expertise in Salesforce development, strong leadership skills, and hands-on experience with core Salesforce features, Billing Package, Order management, Invoice jobs and CPQ. - Lead the design and development of scalable Salesforce billing platform services, optimize Invoice Jobs and integrations with Payment Gateway. - Architect and implement solutions for Digital subscription lifecycle including Provisioning, Recurring billing, Renewals, upgrades, and cancellations. - Proactively lead the effort to build and monitor Order processing, License provisioning, Asset creation and license deposit process flows. - Build and optimize recurring billing models to manage Subscription plans including monthly, annual, and usage-based billing. - Provide technical leadership and mentorship to Salesforce developers. - Oversee Salesforce configuration, customization, and deployment activities. - Collaborate with Product owners to capture requirements and translate into technical designs and best-practice architecture. - Design and manage integrations between Salesforce and external systems including Web, eCommerce and Payment gateways. - Enhance integrations with ERP systems (NetSuite & RevPro) via middleware platform, Workato. - Collaborate with Customer Service, Sales, eCommerce, Marketing, Finance, ERP and Product owners to design, develop and deploy periodic releases. - Manage weekly release management of Salesforce config and customizations by leveraging CI/CD pipelines to ensure release integrity. - Support and maintain existing applications and drive continuous improvement initiatives. - Proactively monitor Recurring billing job performance, manage Subscription Renewal flows, data integrity across digital licensing platforms to ensure the platform is scalable and efficient. Qualifications - Bachelor’s degree in Computer science or equivalent work experience. - 10+ years of hands-on Salesforce experience, with at least 5+ years focused on implementing or enhancing Salesforce Billing Platform. - Working experience on Digital Licensing platforms is highly preferred. - Deep technical proficiency with Billing and CPQ modules, Product Parent and variant architecture, Pricing, Promotions, Invoices and Life cycle Asset management. - Strong understanding of Salesforce platform capabilities, Governor limits, and governance best practices. - Experience with Platform integrations with ERP (e.g., NetSuite) and other external tools is desired. - Excellent communication skills with the ability to translate complex technical concepts for non-technical stakeholders and lead requirement sessions. - Ability to work effectively in the EST time zone (AMER/New York). Benefits - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description We're hiring an Ecommerce Growth Manager to take ownership of the entire digital growth engine for a fast-growing ecommerce brand. This is not a creative role. The creative team already handles ad design, email creative, imagery, and copywriting. Your responsibility is to take those assets and make them perform. This role sits at the intersection of paid media, ecommerce strategy, conversion rate optimization, retention marketing, and technical SEO. You'll be responsible for improving how customers are acquired, converted, and retained across every digital touchpoint. We're looking for someone who thinks like a growth operator rather than a channel specialist. Someone who understands that performance marketing doesn't stop at generating traffic—it extends through the website experience, purchase journey, and customer retention strategy. You'll work directly with the Directors and play a critical role in driving revenue growth through data-driven decision-making and continuous optimization. What You'll Be Doing - Paid Media Management - Own and manage Meta Ads and Google Ads accounts end-to-end. - Build campaign structures, audience strategies, budgets, bidding models, and testing frameworks. - Upload and manage creative assets provided by the internal creative team. - Develop audience segments including custom audiences, lookalikes, retargeting pools, and exclusions. - Implement, audit, and troubleshoot tracking systems including Pixels, Conversion APIs, and event tracking. - Conduct ongoing performance analysis and proactively implement improvements to increase ROAS and reduce CPA. - Manage budget allocation and scaling decisions across channels. - Ecommerce & Conversion Rate Optimization - Own ongoing optimization of the Shopify storefront. - Improve landing pages, product pages, collections, checkout flows, and mobile experiences. - Identify conversion bottlenecks through data analysis and customer behavior insights. - Implement straightforward theme-level improvements directly within Shopify. - Work with developers on more advanced Shopify changes when required. - Present recommendations and growth opportunities to leadership before implementation. - Use analytics and behavioral tools to improve conversion rates, average order value, and customer experience. - Retention Marketing - Own performance analysis and optimization of email marketing programs. - Manage customer segmentation, lifecycle campaigns, and automated flows in Klaviyo. - Upload creative assets and configure campaigns using materials provided by the creative team. - Improve engagement, deliverability, click-through rates, and revenue attribution. - Continuously identify opportunities to increase customer retention and repeat purchases. - Technical SEO - Conduct technical SEO audits and implement improvements. - Manage indexing, crawl issues, schema markup, structured data, and site health. - Optimize metadata, site architecture, internal linking, and content structure. - Monitor search performance through Google Search Console and analytics platforms. - Identify opportunities to improve organic visibility and search performance. - Analytics & Reporting - Monitor performance across paid media, ecommerce, retention, and SEO channels. - Analyze customer acquisition, conversion, and retention metrics. - Deliver comprehensive monthly performance reports with insights and recommendations. - Identify opportunities for growth based on data rather than assumptions. - Translate findings into clear action plans that improve business performance. Qualifications - You understand the entire ecommerce funnel, not just individual marketing channels. - You think like a growth operator and can connect acquisition, conversion, and retention strategies. - You are highly analytical and enjoy solving performance problems through data. - You can identify opportunities independently and execute improvements without constant direction. - You are equally comfortable inside ad platforms, Shopify, Klaviyo, and analytics tools. - You focus on measurable business outcomes rather than marketing activity. Requirements - 3+ years of hands-on experience driving growth for ecommerce or DTC brands. - Strong hands-on experience managing Meta Ads for ecommerce businesses, including catalog sales, retargeting, prospecting, audience building, and performance optimization. - Strong hands-on experience managing Google Ads for ecommerce brands, including Search, Shopping, Performance Max, and conversion tracking. - Proven experience owning and improving the full ecommerce funnel—from traffic acquisition through conversion and retention. - Strong Shopify experience with a deep understanding of ecommerce customer journeys, storefront optimization, and conversion funnels. - Demonstrated success improving website conversion rates through data-driven CRO initiatives. - Strong understanding of ecommerce metrics including ROAS, MER, CPA, CAC, AOV, LTV, conversion rate, and customer retention. - Hands-on experience with Klaviyo, including segmentation, automation flows, lifecycle marketing, abandoned cart programs, and retention strategies. - Strong technical SEO knowledge, including indexing, schema markup, site architecture, and search performance optimization. - Experience using GA4 and ecommerce analytics platforms to identify growth opportunities and performance bottlenecks. - Comfortable making theme-level changes within Shopify and collaborating with developers on more advanced implementations. - Excellent written and verbal English communication skills. - Ability to work independently and make strategic recommendations based on performance data. Nice-to-Have - Experience editing Shopify Liquid, HTML, CSS, or JavaScript. - Strong ecommerce UX and web design sensibility. - Experience with Hotjar, Microsoft Clarity, or similar behavioral analytics tools. - Experience with Google Tag Manager. - Understanding of AI search optimization and LLM-driven discovery. - Experience working with DTC ecommerce brands. - Background in lifestyle, sports, fashion, or consumer product brands. Typical Day A typical day may involve reviewing Meta and Google Ads performance, optimizing campaign structures, analyzing conversion data, identifying website friction points, implementing Shopify improvements, refining Klaviyo flows, troubleshooting tracking issues, collaborating with developers, and presenting growth recommendations to leadership. You'll move regularly between acquisition, conversion, retention, and analytics depending on business priorities and performance opportunities. KPIs / Success Metrics - Revenue growth across digital channels. - Improvement in ROAS and reduction in CPA. - Growth in website conversion rate. - Increase in average order value. - Growth in customer retention and repeat purchase rates. - Improvements in email marketing performance. - Growth in organic search visibility and traffic. - Accuracy and quality of monthly performance reporting. Interview Process - Initial Phone Screening - Recruiter Interview - Client Interview - Final Decision & Offer

Role Description ¿Sabes cómo crecer un mercado desde cero, conoces el ecosistema Pyme y contable mexicano, y usas IA para mover más rápido que cualquier playbook global? Este reto es para ti. Tu misión en Alegra: Liderarás la estrategia de adquisición y activación de Alegra en México para los tres ICPs prioritarios: Pymes con necesidad de facturación, contadores, y Pymes medianas. Tu trabajo es garantizar el crecimiento de Sign Ups, MQLs, New Logos y MRR en el mercado mexicano — con IA integrada como palanca central de productividad, personalización y escala. No ejecutarás campañas globales adaptadas; construirás el ecosistema de canales y alianzas locales que Alegra necesita para crecer en México de forma sostenible. What You Will Do With Us - Diseñar la estrategia de crecimiento por ICP en México, usando IA para modelar escenarios, priorizar canales y anticipar comportamientos de activación y churn. - Identificar y activar canales de adquisición con alto potencial local (IMCP, colegios de contadores, OOH, eventos sectoriales, comunidades digitales de negocio), apoyándote en IA para investigación de mercado, segmentación y personalización de mensajes a escala. - Diseñar y ejecutar experimentos de crecimiento con ciclos cortos de aprendizaje, usando IA para analizar resultados, detectar patrones y proponer iteraciones antes del reporte mensual. - Activar el ecosistema de partners locales (contadores, consultores, integradores, gremios) y diseñar programas de referidos que operen con automatización e IA desde el día uno. - Gestionar el presupuesto de crecimiento asignado a México con criterio de eficiencia, proyectando CAC, LTV y retorno por canal con modelos de IA. - Coordinar con los equipos de Performance, Content y Brand las iniciativas tácticas del país, usando IA para acelerar la producción, el testing y la optimización de campañas. - Colaborar con Ventas, Producto y Customer Success para asegurar coherencia en la experiencia de adquisición y activación, identificando los friction points más críticos del funnel. - Representar a Alegra en eventos, comunidades y espacios de influencia relevantes para Pymes y contadores en México. How You Will Use AI in Your Day-to-Day - Investigarás el mercado mexicano y generarás hipótesis de crecimiento con modelos de lenguaje antes de cada ciclo de estrategia, sin esperar al analista ni al siguiente reporte. - Producirás variantes de mensajes por ICP con IA, reduciendo la dependencia del equipo de contenido para cada iteración de campaña o canal. - Construirás flujos automatizados para el programa de partners y referidos usando herramientas como n8n, Zapier o Make, con IA integrada desde el diseño. Qualifications - Experiencia en roles de Growth o Adquisición en empresas de tecnología, SaaS B2B o fintech en México con resultados medibles en mercados locales. - AI-first mindset demostrable: uso habitual de herramientas de inteligencia artificial y automatización (n8n, Zapier, Make) integradas en flujos reales de trabajo. - Conocimiento del ecosistema empresarial y contable mexicano: IMCP, COPARMEX, CANACO, CFDI, estacionalidades fiscales y dinámicas de adopción tecnológica en Pymes. - Experiencia construyendo o activando canales de adquisición no convencionales (gremios, colegios profesionales, programas de referidos) con criterio de CAC y escalabilidad. - Dominio de métricas de growth: funnels de conversión, cohortes de activación, MRR y CAC por canal con capacidad de generar insights sin necesidad de un analista dedicado. Requirements - Deseable experiencia desarrollando alianzas con gremios, colegios profesionales o canales no convencionales que generen adquisición escalable. - Historial de gestión de presupuesto de adquisición con reasignación dinámica por eficiencia de canal. - Certificaciones en Growth Marketing, IA aplicada a negocios o Marketing Digital B2B. - Ser residente o contar con permiso de trabajo en México. Benefits - Trabajo 100% remoto con relación laboral estable. - Coworking mensuales con el equipo local. - Plan de carrera y oportunidades para seguir desarrollando tus habilidades. - Acceso a plataformas educativas, cursos con certificaciones y una biblioteca virtual. - Clases de inglés. - Programas de bienestar y charlas sobre hábitos saludables. - Dos días de cuidado al año adicionales a tus vacaciones. - Apoyo económico para mejorar tu espacio de trabajo. - Celebración de cumpleaños con un bono económico y medio día libre. - Un equipo con talento de distintos países y culturas. Diversity at Alegra En Alegra valoramos y promovemos la diversidad y la inclusión en todas sus formas. Todas nuestras oportunidades están abiertas sin distinción de identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad u otras características. Si necesitas ajustes en alguna etapa del proceso, indícalo en tu postulación.

Role Description Oracle DBA with Postgres - Experience-led everything - Committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises - Belief: Together, we shape experiences for better futures - Core values: One Zensar, Nurturing, Empowering, and Client Focus - Part of the $4.8 billion RPG Group - Community of 10,000+ innovators across 30+ global locations - Encourages individuality, growth, and well-being - Equal employment opportunity (EEO) and affirmative action employer Qualifications - Experience with Oracle and Postgres databases - Strong understanding of database management and administration - Ability to work collaboratively in a team environment Requirements - Proven experience as a DBA or similar role - Knowledge of database security, backup, and recovery - Familiarity with performance tuning and optimization Benefits - Opportunities for professional growth and development - Inclusive workplace culture - Comprehensive health and wellness programs