• Respond to reactive maintenance requests for gas heating systems, boilers, and appliances across multiple client sites • Carry out planned preventative maintenance (PPM) on gas equipment in accordance with manufacturer specifications and statutory requirements • Diagnose faults and complete repairs efficiently to minimize client downtime • Install, commission, and service commercial gas heating systems and appliances • Conduct gas safety checks and maintain accurate records of all work completed • Ensure all work complies with Gas Safety Regulations and relevant industry standards • Maintain company vehicle, tools, and equipment to a high standard • Provide excellent customer service and represent JLL professionally at all times • Complete job sheets, risk assessments, and method statements accurately and promptly • Participate in an on-call rota as required

• Collaborate with the Product and System Engineering teams to identify and evaluate hazards related to Functional Safety and Safety Of The Intended Functionality (ISO 26262 & ISO 21448). • Support analysis and evaluation of Acceptance Criteria for identified SOTIF hazards. • Collaborate with the Product and System Engineering teams to perform the hazard analysis and risk assessment (HARA) according to ISO 26262. • Analyze and evaluate the Fault Tolerant Time Interval (FTTI) for identified hazards. • Perform inductive and deductive safety analyses for system, hardware, and software. • Contribute to the development of the Safety Case, including definition and tracking of Safety Performance Indicators. • Work with internal business partners such as the Systems Engineering team to establish alignment on safety processes and methods. • Conduct and support reviews of safety artifacts applying appropriate level of rigor to review process.

Staff Site Reliability Engineer Location: USA - Remote Job Description As a Ping Identity Site Reliability Engineer, you will be involved in every facet of our Cloud-based services. You will establish solutions for building, deploying, and maintaining the infrastructure of one of the largest identity platforms in the world. We follow a DevOps model: Development and Operations teams are integrated, running continuous deployments daily, and the teams collaborate in the solution's development, deployment, and operations. You Will: - Work collaboratively and independently to design and deliver solutions as well as review and provide feedback for those delivered by other engineers for our software and services on our cloud hosted production infrastructure. - Shape how our mission-critical enterprise software solutions are developed and deployed using optimized and automated CI/CD pipelines that ensure high quality products - Help design, build and support infrastructure and security technologies within the cloud that offer resiliency, observability and optimized cost. - Communicate proactively and effectively to different kinds of audiences within the company. Share your own experience, knowledge and expertise with others to help them grow and develop. - Participate in planning work and identify areas of improvement - Perform technology evaluation and selection - Participate in an on-call rotation for maintenance of the cloud solutions. You Have: - Experience in scalable, distributed systems architecture - Experience with Cloud Platforms, ideally GCP - Experience with programming using Go (Golang) - Experience with Kubernetes for orchestration and Docker for containerization - Experience defining and implementing automated service deployments, including provisions for networking, security, reliability, management, reporting, and configuration management - In-depth understanding of best practices for deployment automation - Experience using Git in a team environment (pull requests, branching, push, and pulls) - CS Degree or equivalent experience You will have an advantage if: - You have an in-depth understanding of networking, including routing, naming, security, network performance, and network failure modes - You have an in-depth understanding of identity and access management - You have experience with instrumentation and management of automated deployments - You have experience resolving customer deployment issues - You have worked with globally distributed teams - You understand CI/CD processes, and have some experience building CI/CD pipelines Compensation Range: $136,301-$170,000 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: - A company culture that empowers you to do your best work. - Employee Resource Groups that create a sense of belonging for everyone. - Regular company and team bonding events. - Competitive benefits and perks. - Global volunteering and community initiatives Our Benefits: - Generous PTO & Holiday Schedule - Parental Leave - Progressive Healthcare Options - Retirement Programs - Opportunity for Education Reimbursement - Commuter Offset (Specific locations)

Role Description Veteran Benefits Guide is seeking an innovative and technically skilled Prompt Engineer II to design, develop, and optimize AI-powered solutions that improve business operations, employee productivity, and customer experiences. - Work closely with business stakeholders, product managers, and engineering teams to identify opportunities for AI adoption. - Build intelligent solutions using large language models, generative AI technologies, and emerging AI tools. - This is a hands-on role that blends prompt engineering, AI workflow development, business analysis, experimentation, and technical implementation. Qualifications - 3–5 years of hands-on experience in AI, generative AI, prompt engineering, AI solution development, or a related role. - Demonstrated experience creating, testing, and optimizing prompts for large language models. - Experience designing and optimizing AI-powered workflows, agents, and multi-step automations. - Experience developing agent-based solutions for reasoning, task execution, data retrieval, and workflow automation. - Hands-on experience with AI platforms such as OpenAI, Anthropic, Google Gemini, Meta Llama, Amazon Bedrock, or similar technologies. - Experience evaluating AI performance, refining outputs, and improving prompt effectiveness. - Strong understanding of prompt engineering techniques, model behavior, context management, and output optimization. - Experience with retrieval-augmented generation, embeddings, vector databases, and AI evaluation methodologies. - Familiarity with APIs, JSON, integrations, and AI development platforms. - Experience orchestrating LLMs with external tools, APIs, knowledge bases, and business systems. - Familiarity with agent frameworks and orchestration tools such as LangChain, LangGraph, CrewAI, OpenAI Assistants, Microsoft Copilot Studio, Amazon Bedrock, or similar technologies. - Understanding of AI governance, prompt security, model limitations, and responsible AI practices. - Strong analytical, problem-solving, and critical-thinking skills. - Strong written and verbal communication skills. - Ability to translate business needs into practical AI solutions. - Experience with AWS AI services, OpenAI APIs, Anthropic APIs, or similar platforms preferred. - Experience in healthcare, benefits administration, or regulated industries is a plus. Requirements - Design, test, and optimize prompts for large language models and generative AI applications. - Develop AI-powered workflows, assistants, agents, and automation solutions that support business goals. - Translate business requirements into effective AI solutions and prompt frameworks. - Improve AI output quality, accuracy, consistency, and reliability. - Build and maintain reusable prompt libraries, templates, and documentation. - Collaborate with engineering teams to integrate AI capabilities into existing applications and systems. - Design, build, and maintain AI-powered agents and workflow automations that support business operations. - Integrate AI solutions with internal systems, APIs, knowledge repositories, and business applications. - Develop multi-step AI workflows that automate tasks, improve efficiency, and enhance user experiences. - Evaluate and optimize agent performance, reliability, and business impact. - Identify opportunities for AI-driven automation and process improvement. - Conduct testing and experimentation to improve prompt performance and model outcomes. - Develop evaluation frameworks, benchmarks, and success metrics for AI solutions. - Analyze AI outputs and identify opportunities to improve effectiveness and reduce inaccuracies. - Monitor AI performance and recommend enhancements based on business needs and user feedback. - Stay current on emerging AI technologies, models, tools, and industry best practices. - Partner with stakeholders to identify AI-driven process improvements. - Facilitate discovery sessions to understand business needs and operational challenges. - Provide recommendations on AI use cases, automation opportunities, and implementation strategies. - Assist with AI governance, risk management, and responsible AI practices. - Support change management, user adoption, and AI training initiatives. - Create and maintain prompt documentation, testing results, implementation guides, and best practices. - Document AI workflows, business requirements, and solution designs. - Share knowledge and educate team members on AI capabilities and emerging trends. - Support the development of standards and processes for AI usage across the organization. Benefits - Work from home: Flexibility to work from home based on business needs and policies. - Work/life balance: We offer a Monday – Friday 8 a.m. to 5 p.m. schedule. - Benefits: Choice of Medical, Vision, and Dental plans with company premium contributions, vacation and sick time, 8 paid holidays plus a floating holiday, 401k with company match after 90 days & other ancillary benefits. - Growth and development: In-house training and on-the-job development prepare our employees for promotional advancement, leadership opportunities, and lateral transfer skill development. Company Description Veteran Benefits Guide has been proud to serve our nation’s service members for more than 10 years. Founded by a U.S. Marine Corps Veteran, VBG assists Veterans through the challenging VA claims process to efficiently secure their hard-earned benefits. Now operating with more than 250 team members nationwide, VBG has helped over 55,000 Veterans through the VA claims process. The company is dedicated to honoring service and supporting the Veteran community through ongoing advocacy, community partnerships, and meaningful opportunities within its workforce.