Role Description The Maintenance Renewal Representative will drive revenue growth, expand subscription sales, and boost Annual Recurring Revenue (ARR) while enhancing customer retention. This key role positions Mastercam as a premier solution provider by delivering exceptional customer service and executing strategic sales initiatives. The Maintenance Renewal Representative will focus on managing the renewal process from prospecting to close, ensuring effective use of CRM tools, and contributing to a culture of high performance and innovation. This position collaborates closely with internal teams to align local efforts with overall business strategies, leveraging data-driven insights to exceed sales goals. - Must reside in the Northeast US, preferably CT, NJ, East PA, or lower NY Qualifications - Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience. - 3 – 5 years of inside sales experience, preferably in a subscription-based or SaaS environment. - Proven success in driving revenue growth and improving customer retention. - Experience with CRM tools such as Salesforce and sales enablement platforms. Requirements - Manage the contract renewal cycle, including renewal quotes, engaging with customers, addressing questions or objections (coordinating with Account Managers when needed), and securing timely renewals. - Leverage CRM tools (e.g., Salesforce) for pipeline management, opportunity tracking, and accurate forecasting. - Consistently meet or exceed individual sales quotas and key performance metrics. - Apply best practices to maintain a high percentage renewal rate. - Utilize AI tools to enhance productivity, identify market trends, and create competitive strategies. - Access and navigate third-party value-added portals to complete the renewal process for the CONNECT portion. - Obtain and deliver all the necessary documentation and information that our Customer Service and Legal teams need to process an order. - Drive ARR growth by increasing subscription sales and renewals of maintenance agreements. - Implement strategies to ensure high customer retention and renewal rates. - Conduct regular phone outreach to build strong relationships, exceed renewal quotas, and drive high retention rates. - Proactively identify and resolve customer challenges to secure renewals and foster customer loyalty. - Work closely with Account Managers to resolve escalated customer requests. - Soft sell and uncover potential leads. - Serve as the primary point of contact for assigned accounts, building trust and fostering strong relationships. - Deliver value-driven solutions that align with customer needs and business goals. - Collaborate with cross-functional teams (marketing, customer success, technical support) to provide seamless customer experiences. - Incorporate customer feedback to refine sales strategies and improve satisfaction. - Track and report on key sales metrics, including revenue growth, retention rates, and pipeline health. - Ensure accurate forecasting and adherence to sales processes using tools such as Salesforce. - Identify areas for improvement and develop action plans to address performance gaps. - Stay informed about market trends, competitor activities, and customer needs. - Identify new sales opportunities in emerging markets and underpenetrated segments. - Leverage industry events, market research, and AI-driven tools to expand the company’s presence. - Provide feedback on manufacturing trends and hardships. - Work closely with the Territory Manager, Technical Manager, and Account Managers to integrate customer insights into product development and service improvements. - Align efforts with regional or channel partners to maximize sales potential. Company Description At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.” - We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe. - Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. - From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible. - As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. - Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise. Our Core Values? They are not just words. They are how we win: - Winning Together: Collaboration is not optional—it is the engine that drives us. - Curiosity: We question, we explore, we innovate. Every day. - Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust. - Customer-Focused: We listen. We adapt. We deliver. Always. Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com , connect on LinkedIn , and join the conversation with #mastercam. The next big challenge is waiting—are you ready to accept? It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws. EOE/M/F/Vet/Disabled are encouraged to apply. We are an E-Verify Employer.

Role Description The Program Level Business Development Lead, Air Force Life Cycle Management Center is a critical position responsible for driving revenue growth and market penetration within the Department of Defense (DOD) and related federal agencies. This individual will identify, qualify, and capture new business opportunities for related products. The ideal candidate will have a proven track record of success in securing DOD contracts and an in-depth understanding of the federal acquisition process, from requirements development to contract execution. This role requires a strategic thinker who can build and maintain influential relationships with key government and military decision-makers. Essential Functions - Exceed assigned revenue and profit goals quarterly and against an annual goal. - Establish relationships, customers, and opportunities in the assigned vertical as well as new markets when required, as guided by leadership. - Maintain and continually build relationships with customers and vendors. - Manage and provide a weekly pipeline of sales opportunities, quotes, and orders. - Develop opportunities and insight into this market category at the Headquarters or Programmatic level. - Develop requirements with customers for future bids and contract quotations for equipment and services provided by the company. - Travel to vertical client locations and attend symposiums, conferences, tradeshows, and exhibitions, and conduct vendor ride-a-longs to cultivate sales opportunities. - Actively develop competitive and customer intelligence, and communicate market intelligence, opportunities, and threats to the company. - Provide price quotations and establish proper credit or contract terms, warranties, and delivery dates. - Learn and utilize internal systems for processing quotes and orders. - Recommend products to customers, based on customers' needs and interests. - Perform administrative duties, such as preparing reports, keeping sales records, and filing expense account reports. - Assist Business Development Managers on similar tasks to completion. - Accurately process quotes that have been received either in writing, electronically, or by phone. - Develop a marketing strategy to access new contacts within the existing account base. - Implement an inside/outside team approach for sales, territory/customer strategy, vendor relations, and dealer of records. - Conduct continuing market research on specific channels of business and assist in developing market strategy with both market and channel sales team members. - Develop and execute a comprehensive business development strategy to achieve revenue targets and expand the company's footprint within the DOD community. - Identify, qualify, and manage a pipeline of new business opportunities and contract bids. - Build and nurture relationships with government program and technical personnel, as well as key military stakeholders. - Lead the development of compelling and compliant proposals, working in close collaboration with internal teams. - Maintain a deep understanding of DOD programs, platforms, and acquisition processes, including contracting vehicles like GSA, ECAT, EMALL, and Prime Vendor schedules. - Represent the company at industry events, conferences, and military engagements to gain market intelligence and promote brand awareness. - Provide accurate sales forecasts and regularly report on business development activities and market trends. Additional Duties - Interface and effectively communicate with the management team, staff, customers, subcontractors, vendors, business partners, and suppliers. - Responsible for all aspects of the customer sales process including but not limited to phone calls, emails, quotations, and order entry. - Submit all required reports to management on time. - Weekly Sales Report. - Target & Opportunity Pipeline Report. - Expense Reports. - Maintain and update a Google calendar consisting of professional sales calls, in-person meetings, travel, and trade shows. Qualifications - Established understanding of Government Sales and Federal Contracting. - Ability to complete work within required deadlines. - Ability to carry out skillful negotiations. - Strong communication skills. - Ability to take care of the customers’ needs while following company procedures. - Ability to obtain security clearance, if required. - Must possess a valid driver’s license. Requirements - A Bachelor's degree in Business, Engineering, Chemistry, Biology, or a related technical field is required. A Master's degree is highly desirable. - Minimum of 5-10 years of experience in defense sales and business development, with a successful track record of winning DOD contracts. - Previous military experience is highly desired. - Demonstrated experience with DOD’s procurement and contracting processes. - Proven ability to work with and influence senior business and government leaders. Computer Skills - Google Workspace (Gmail, Google Sheets, and Docs) - Oracle ERP – Noble Primary ERP System - Epicor – Required within certain calibration with other Market Segments - Salesforce – Pipeline and Lead tracking - Slack App – Instant Messaging Application - Concur – Expense Reporting Applications - ADP App – Individual Review/Evaluation Application Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. This position is primarily office-based and sedentary, requiring regular use of computers, phones, and video conferencing. The employee must be able to sit for extended periods, communicate clearly, and focus on detailed information. Frequent standing, walking, and travel to customer sites, trade shows, or government facilities may be required. The role may involve light lifting (up to 25 lbs) when transporting materials or equipment. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Statement Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Role Description We are seeking a highly motivated Business Development Representative (BDR) with 1–3+ years of outbound sales experience to support the growth of an innovative Sports AI SaaS platform. This role focuses on cold outreach, lead generation, community engagement, and booking qualified meetings with sports organizations and decision-makers. - Conduct high-volume cold calling and cold email outreach - Generate and qualify leads through outbound prospecting - Book demos and discovery calls with sports club owners and managers - Engage with sports communities through forums, social media groups, and online platforms - Maintain accurate CRM records and pipeline management - Execute LinkedIn and multichannel outreach campaigns - Support lead nurturing and sales development efforts - Collaborate with leadership to optimize outreach strategies and messaging Qualifications - 1–3+ years of experience as a BDR, SDR, Appointment Setter, or outbound sales professional - English proficiency: C1–C2 (written and verbal communication) - Strong cold calling and cold emailing experience - Experience using CRM and sales tools such as Salesforce, Apollo.io, Outreach.io, Lemlist, HubSpot, or similar platforms - Ability to work independently in a remote environment - Strong follow-up and organizational skills - Resilience and comfort working toward activity-based KPIs - Passion for sports and understanding of fan/club dynamics (experience in the sports industry is a big plus)

• Cultivate key customer relationships to identify new business opportunities and create opportunities to expand business. • Maintain current customer relationships and identify opportunities within customer network for growth. • Fully comprehend customer requirements and provide a structure and strategy to win new business. • Contribute to an exceptional customer experience from quotation to the shipping of the product by working with the account manager to provide a means of clear and consistent communication to assure the highest satisfaction level and secure future recurring business. • Travel up to 45% to meet with potential customers and establish business relationships via trade shows, conferences, customer visits, etc. • Receive and assess Request for Quotes, negotiate contracts, and close agreements to maximize profits by preparing accurate and competitive quotations in the Epicor system. • Validate customer demographics if they are the end-user, contract manufacturer, distributor or broker and obtain the program information for the requirement. • Review part number history, customer buying trends, researching competitor offerings while maximizing the gross margin on every Epicor quotation to close the sale. • Highlighting the value proposition of the company's product offerings to potential clients. • Develop a strong understanding of company products and services to engage with current customers and potential customers on new product potential. • Collaborate with the sales manager to provide details on current orders and your customers’ sales forecast. • Develop a strong understanding of business position and competition to ensure business remains competitive. • Identify new products introductions by pursuing opportunities with customers by providing solutions with new products to solve their program requirements and building partnerships to increase revenue. • Collaborate with the engineering team to expand new product introduction by contacting current and new potential customers received from events or cold calling.