• Responsible to define necessary data sets for functional and enterprise knowledge to be used in tactical customer execution and strategic development • Ensure data set accuracy and efficiency of storage and extraction • Lead capture of segment data via multiple techniques including Voice of Customer, Region VPs | Account Executive (AE) team, Aftermarket and SBU feedback, customer sessions, external engagements, expert 3rd party inputs, and facilitated workshops in support of customer strategy development • Establish processes and expectations for aggregating metrics utilizing Salesforce, Voice of Customer, and other primary and secondary methods • Leading collaboration with OE Account organizations and Customer Support to ensure a OneCollins methodology • Responsible to provide monthly and quarterly reporting as appropriate in support of pursuit review engagements as part of pursuit discipline and accountability • Responsible to vigorously enhance and evolve Airlines & Lessors Voice of Customer processes and collection, providing leadership and expertise of methodologies to ensure consistent and accurate data collection in a manner aligned with the Sales Enablement and Strategic Intelligence (SESI) organization • Sponsor the capture of actionable intelligence across the customer facing organization and create corresponding strategies that support airline and Collins Net Promoter Scores (NPS) • Responsible for establishing close collaboration with OE Account Management, Customer Support, and SESI teams to ensure a OneCollins process • Support strategic development and implementation of Salesforce, in collaboration with the SESI team, to optimize efficient extraction of Airline & Lessor key performance indicators and insights • Bring reporting metric expertise to bear in future Salesforce developments and evolutions • Co-lead the upgrade and roll out of the customer categorization model across the enterprise to incorporate the value and complexity of additional value streams (e.g. wheels and brakes, navigation, etc.) • Responsible for assisting on transformation initiatives, including implementation of the CE&S playbook in the Airlines & Lessors channel, and other projects as appropriate • Support development of high-potential talent and mentor junior and potential Customer Advancement, Business Development and Account Executive associates

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. As Manager, People Technology & Analytics, you’ll serve as a key conduit between the People Team (e.g., People Partners, Talent, Total Rewards), IT, Payroll, Finance, and the broader business—translating business and employee needs into scalable technology solutions, reliable data architecture, and actionable workforce analytics. As a technology-forward company, Ro employees have high expectations for intuitive systems, seamless experiences, and high-quality support. This role will play an important part in shaping how employees interact with People systems and services by building efficient workflows, scalable self-service experiences, intelligent automations, and AI-enabled solutions that improve both operational efficiency and the employee experience. At the same time, you will help strengthen the company’s workforce data and analytics capabilities—ensuring People data is accurate, well-governed, and transformed into meaningful insights that support strategic planning, organizational effectiveness, and business decision-making. This role is ideal for someone who combines systems thinking, analytical rigor, and a startup mindset, and who is comfortable operating strategically while remaining hands-on when needed. What You’ll Do: - Own the People technology ecosystem, with UKG serving as the core system of record, ensuring systems are scalable, connected, and aligned to business needs - Govern and maintain organizational data structures including entities, departments, sub-departments, job codes, job architecture, reporting hierarchies, and naming conventions to ensure consistency and reporting integrity - Design and oversee People systems architecture and data flows across HR platforms (e.g., ATS, payroll, benefits, compensation, performance tools), ensuring accurate and reliable upstream/downstream integrations - Build and maintain People reporting, dashboards, and workforce analytics (within UKG and external BI/reporting tools) to support operational and executive decision-making - Analyze workforce data to identify trends, correlations, risks, and opportunities, and translate findings into actionable insights and recommendations - Partner cross-functionally with HR, IT, Payroll, Finance, and business leaders to align on systems strategy, data governance, reporting logic, and workforce metrics - Ensure data accuracy, consistency, integrity, and security across People systems and downstream reporting environments through audits, validation, and reconciliation processes - Identify opportunities to streamline processes, automate workflows, and improve reporting infrastructure, including leveraging AI and automation tools where appropriate - Oversee HR technology enhancements, integrations, and vendor partnerships, partnering with external consultants where appropriate for technical configuration work - Train and support stakeholders on People systems, reporting, and data interpretation, building scalable self-service reporting capabilities where possible - Identify complex system and data issues, recommend solutions, and drive resolution end-to-end What You’ll Bring to the Team: - 5–7+ years of experience in People Technology, HRIS, People Analytics, or related roles, including experience supporting and optimizing HR systems ecosystems - Strong experience with People reporting, workforce analytics, and dashboard development - Experience managing HRIS integrations, APIs, data feeds, and cross-system data flows - Strong understanding of organizational data structures and HR data governance principles - Proven ability to translate business needs into scalable systems, reporting, and analytics solutions - Proficiency in Excel and BI tools (e.g., Looker, Snowflake, Hex, Cognos BI, Tableau, etc.) - Experience analyzing workforce data and translating insights into clear recommendations and business actions - Strong systems-thinking and problem-solving capabilities, with the ability to identify root causes and improve processes holistically - Excellent communication and stakeholder management skills, with the ability to influence and drive alignment across cross-functional teams - Ability to operate effectively in a fast-paced, high-growth environment with a high degree of ownership and adaptability - Experience leveraging automation and/or AI tools to improve workflows, reporting, or operational efficiency (preferred) - Experience with UKG or comparable HRIS platforms strongly preferred We've Got You Covered: - Full medical, dental, and vision insurance + OneMedical membership - Healthcare and Dependent Care FSA - 401(k) with company match - Flexible PTO - Wellbeing + Learning & Growth reimbursements - Paid parental leave + Fertility benefits - Pet insurance - Student loan refinancing - Virtual resources for mindfulness, counseling, and fitness We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. The target base salary for this position ranges from $115,600 - $145,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co. See our California Privacy Policy here.

Role Description As a Senior Manager – Sales, you will be responsible for selling Industrial Automation Software Solutions to its Industrial/Manufacturing customer base. The primary responsibility of the sales manager will be to work with the Account Executives and provide guidance and expertise to help identify Smart Manufacturing solutions to their accounts. Candidate interested in the role needs to be conversant with overall operations on a factory floor, with special focus on Manufacturing Execution Systems (MES), Computerized Maintenance Management Systems (CMMS) and other Data Analytics Software that help our client base achieve their production and quality optimization goals. Candidate needs to work with the Business Development Manager to help them build a pipeline of opportunities and will be the primary responsible entity to take qualified leads to closure. Candidate should be conversant with typical software sales methodologies that include consultative selling techniques and longer sales cycles. Knowledge of MES/CMMS products offered by Rockwell Automation, Siemens, Aveva etc. will be critical for the position. - Work with Business Development Managers and help them run campaigns to build “top of the funnel” pipeline of opportunities - Work with account executives to educate them and identify opportunities at existing and new clients - Work with SI Partners and Solution Architects to provide a comprehensive solution to the end customer - Develop and administer sales plans to ensure assigned quota attainment - Work with Software vendors to provide pipeline and sales updates - Work in a startup/growth phase of a business, and be able to handle uncertainty - Be motivated/driven to use all the resources available at Wesco to achieve organizational objectives - Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff. - Partners with marketing to develop and implement sales marketing programs and initiatives. - Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results. - Establishes sales objectives by forecasting and developing sales quota for territories. - Projects expected sales volume and profit for existing and new product lines and customers. - Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors. - Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution. - Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels. - Manages sales staff by recruiting, selecting, orienting and training employees. - Maintains sales staff results by coaching employees, planning, monitoring and appraising job results. - Develops and maintains relationships with top customers. - Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies. - Forecasts and communicates intricate details to senior business managers. - Interfaces with internal support departments to establish positive customer experience. - Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives. - Partners with various internal departments to troubleshoot issues such as inventory and operations. Qualifications - High School Degree or Equivalent required; Bachelor’s Degree – Sales, Business Administration, Engineering, or relevant field preferred - 3+ years prior experience with managing a sales team and sales programs - 5+ years prior professional sales experience in related industry - 5 years managing staff and programs at national, district or regional level preferred - 7 years related industry professional sales preferred - Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources - Demonstrated understanding and execution of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction - Strong verbal, written, analytical, persuasion and interpersonal skills - Ability to exercise teamwork, leadership, and flexibility - Excellent time management and computer skills - Ability to travel up to 25% Requirements - Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. - Driving may be required for an extended period of time with frequent stops and starts. - Can be exposed to outdoor weather conditions. Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Role Description As a Technical Solution Manager, you sit at the intersection of customer delivery, technical implementation, and product. You own the technical onboarding experience for new customers — data integrations, EHR connectivity, and platform configuration — and serve as the ongoing technical partner for our enterprise accounts. You work cross-functionally with Engineering, Product, Data, and Customer Success to translate customer needs into working systems, and translate Counterpart's capabilities back to customers in ways that build trust and accelerate adoption. - Lead end-to-end technical onboarding for new customers, including data integrations, EHR configurations, and platform setup, ensuring launches are on time and technically sound. - Serve as the primary technical account manager for a portfolio of enterprise customers post-launch, proactively surfacing and resolving technical issues before they impact care delivery. - Partner cross-functionally with Engineering, Product, Data, and Customer Integrations teams to represent customer needs and influence how we build and deliver. - Define and refine scalable onboarding playbooks and technical documentation that improve delivery consistency as the customer base grows. - Navigate complex, multi-stakeholder relationships — coordinating across clinical, IT, and operational contacts at customer organizations and across internal teams. Success in this role looks like: - Your enterprise customers consistently meet or exceed adoption targets, and technical issues are caught and resolved before they escalate. - New customer onboardings launch on schedule with data flowing accurately and integrations stable from day one. - You've identified and codified improvements to the onboarding process that meaningfully reduce time-to-launch for future customers. - Internal teams view you as the authoritative voice on the customer's technical environment — your input shapes how we build and prioritize. - Customer stakeholders describe you as a trusted technical partner who makes complex implementation work feel manageable. Qualifications - 5–8 years of experience in technical implementation, solutions engineering, technical account management, or a closely related field. - Experience leading data integrations or EHR implementations in healthcare settings — strong understanding of HL7, FHIR, C-CDA, or similar standards. - Comfortable in customer-facing meetings and technical architecture discussions, able to translate fluently between clinical, operational, and engineering stakeholders. - Ownership end-to-end — proactive in identifying risks and building solutions. - Ability to thrive in ambiguity and build structure where none exists. Benefits - Competitive base salary and equity opportunities. - Performance-based bonus program, 401k matching, and regular compensation reviews. - Comprehensive medical, dental, and vision coverage. - No-Meeting Fridays, monthly company holidays, and access to mental health resources. - Generous flexible time-off policy and remote-first culture. - Learning programs, mentorship, professional development funding, and regular performance feedback. - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities. - Reimbursement for office setup expenses. - Monthly cell phone & internet stipend. - Paid parental leave for all new parents. - And much more! Company Description In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.