• Own end-to-end delivery execution across multiple engineering teams, ensuring every sprint and release has clear scope, identified dependencies, accountable owners, and realistic delivery plans. • Establish and publish a weekly delivery scorecard. • Lead Daily Scrums, Sprint Planning, Sprint Reviews, Retrospectives, and a highly effective Scrum of Scrums. • Surface and resolve dependencies across multiple teams. • Ensure consistent operating cadence and communication across U.S. and India-based teams. • Define and enforce Agile processes and controls. • Escalate scope creep, readiness gaps, or delivery risk early, with data.

• Design, develop, and maintain scalable backend applications using Java and related technologies. • Implement RESTful APIs to support front-end functionalities and enhance user experience. • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions. • Optimize application performance and ensure high availability and resilience of backend services. • Conduct code reviews and mentor junior developers to uphold coding standards and best practices. • Debug and resolve issues in existing applications, ensuring timely resolutions. • Stay up-to-date with the latest industry trends and technologies to continuously improve our systems.

• Build robust and scalable web applications using React.js that make our platform easy and enjoyable to use. • Collaborate with cross-functional teams to design and implement new features that enhance user engagement. • Optimize applications for maximum speed and scalability to support our global user base. • Utilize your problem-solving skills to troubleshoot and debug issues, ensuring a seamless user experience. • Stay up to date on emerging technologies and best practices in web development to keep our applications cutting-edge.

• Design, build, and maintain backend services and APIs that power Loris’s conversation intelligence platform. • Integrate machine learning models into production, ensuring they are reliable, performant, and easy to update. • Collaborate closely with product managers, designers, and data scientists to ship impactful, user-facing features. • Own the architecture, development, and maintenance of backend services that ingest and normalize data from external systems (e.g., Salesforce, Zendesk, Intercom, Five9). • Build resilient and scalable ETL/ELT pipelines for data ingestion and enrichment. • Stay current with API changes, rate limits, and other nuances of third-party platforms. • Write clean, maintainable code and participate in design reviews and architecture discussions. • Monitor production environments, debug complex issues, and drive performance improvements.