Our mission is to provide high-quality personal service to Arizona community association owners and Boards of Directors.
Treatment Plan Coordinator, Sales Experience
Location
United States
Posted
6 days ago
Salary
$50K - $55K / year
Seniority
Senior
Job Description
Treatment Plan Coordinator, Sales Experience
PRM
• Be present via TEAMS during discussions with patients after they have seen the provider to help patient understand PRM Protocol and their financial responsibility based on their insurance. • When necessary, be present via TEAMS to go over cost with patients again for a second round of treatment. • Ensure patients understand the PRM Protocol and the financial cost to them. • Help patient understand why treatment is needed and offer options to help them afford it. • Present case fees and financial options to patients to facilitate the decision to say “yes.” • Present or co-present the treatment plan and consent. • Educate patients, as necessary, regarding their insurance benefits. • Determine medical benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements. • Ensure patients are fully informed on their financial obligations. • Ask satisfied patients for a referral/online testimonial. • Proactively communicate with the Team so they know whether patient has decided to move forward with treatment and the financial decision made. • Track patients who have been spoken to and the outcome of that discussion for administration.
Job Requirements
- In-depth knowledge of PRM Protocol in simple language
- Familiarity with computer systems
- Customer service skills
- Self-directed
- Excellent telephone skills
- Influencing/negotiation skills
- Organizational skills
- Familiarity with OON and Self-pay benefits
- Creative problem-solving skills
- Keen understanding of scheduling and financial systems
- Ability to function within a team environment as a supportive and positive contributor
- Ability to work independently
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