Manager, Assessment Development & Psychometrics
Location
United States
Posted
7 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Manager, Assessment Development & Psychometrics
Alpine Testing Solutions, Inc.
Role Description The Manager, Assessment Development & Psychometrics, is a member of the Client Services management team, reporting to the Director, Assessment Services Operations. This role provides unified leadership over Alpine’s exam development and psychometric functions, managing a combined team of Psychometricians and Test Development Professionals. The Manager is responsible for the technical quality, validity, and professional rigor of exam content and psychometric processes and deliverables. - Accountable for the team’s budget, resource allocation, workload, tools, and processes to promote quality, productivity, efficiency, and client satisfaction. - Accountable for the hiring, managing, training, and developing of all direct report teams. - Responsible for collaborating with AS leadership to determine resource requirements and assist in recruitment and onboarding. - Responsible for collaborating with AS leadership to set team goals that align with company’s strategic goals, and accountable for achieving those goals. - Responsible for collaborating with other managers to define and implement internal processes, tools, and continuous quality improvement initiatives. - Accountable for implementing new and updated product and services within all teams under management. - Responsible for collaborating with other managers to identify concerns and take corrective action as needed. - Accountable for presenting Alpine’s vision, mission, and strategy clearly and as appropriate to team and clients. - Accountable for team escalations and bringing in appropriate resources to address those concerns. Qualifications - Master’s degree in a measurement-related field required. - Minimum 7–10 years of combined experience in psychometrics and/or assessment development. - Minimum 3 years of relevant experience managing employees and operational processes. - Experience working with internal and external clients, stakeholders, and policymakers. - Experience defining and implementing cross-team processes and continuous quality improvement initiatives. Requirements - Ability to manage escalations in a professional and efficient manner. - Excellent collaboration, communication (written and verbal), interpersonal, and negotiation skills. - Excellent critical, strategic, analytical thinking, and problem resolution skills. - Excellent time management skills, including scheduling, budgeting, and the ability to prioritize and meet deadlines. - Excellent organizational skills with attention to detail. - Ability to lead, manage, and work effectively in a virtual environment. - Ability to work well in and across diverse and multi-disciplinary teams. - Advanced knowledge of Microsoft Office and Azure products. - Travel: Up to 25%. Preferred Experience - Demonstrated expertise spanning both psychometric methods and the full assessment development lifecycle. - Experience working with internal and external clients, stakeholders, and policymakers to advance client assessment program goals. - Minimum 3 years of experience in a professional services firm. - Experience working in close operational partnership with adjacent teams (e.g., project management, data, or content operations). - Familiarity with professional testing standards (e.g., Standards for Educational and Psychological Testing, ATP guidelines). Other Duties Please note this job description is not designed to cover contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Worker Type Regular Number of Openings Available 1 If this sounds like your kind of workplace, we'd love to hear from you!
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