SIU & Payment Integrity AI Analyst Duluth, GA Category: AI Type: Temporary Min. Experience: Senior Level Of the $3.8T we spend on healthcare in the United States annually, about a third of it is estimated to be lost due to waste, fraud and abuse. Codoxo is the premier provider of artificial intelligence-driven solutions and services that help healthcare companies and agencies proactively detect and reduce risks from fraud, waste, and abuse and ensure payment integrity. Codoxo helps clients manage costs across network management, clinical care, provider coding and billing, payment integrity, and special investigation units. Our software-as-a service applications are built on our proven Forensic AI Engine, which uses patented AI-based technology to identify problems and suspicious behavior far faster and earlier than traditional techniques. We are venture backed by some of the top investors in the country, with strong financials, and remain one of the fastest growing healthcare AI companies in the industry. Position Summary: Codoxo is seeking a [temporary] full-time Payment Integrity Data Curator to support the development and refinement of Codoxo’s AI-driven payment integrity products by expanding and curating high-quality datasets used to measure and improve AI performance. This is a temporary 6-month role. This is a specialized role designed for experienced payment integrity professionals who can translate operational investigation and audit expertise into structured datasets that support the next generation of healthcare AI tools. The PI Data Curator will work closely with Codoxo’s AI, product, and customer success teams to curate datasets that represent real-world payment integrity scenarios and investigative workflows across medical and pharmacy domains. - Ground Truth Expansion - Expanding the curated ground truth dataset of SIU cases and claims used to measure the performance of Codoxo AI detection models and support continuous product development and improvements. - GenAI Investigator Workflow Feedback - Providing detailed feedback on how Codoxo’s GenAI tools interpret medical records and investigation artifacts, ensuring that the insights generated are useful for real-world payment integrity investigators and auditors. - Synthetic Healthcare Data Curation - Reviewing and curating synthetic datasets generated by AI and data engineering teams to ensure they accurately reflect real-world healthcare claims, medical records, and diagnostic imaging clinical scenarios. Key Responsibilities - Review historical payment integrity/SIU cases and claims data to expand Codoxo’s curated ground truth datasets. - Identify and document confirmed fraud, waste, abuse, and payment error scenarios. - Annotate claims and investigation outcomes to support AI model training and benchmarking. - Ensure curated cases reflect real-world investigative findings and payer workflows. - Review outputs generated by Codoxo’s GenAI tools when analyzing medical records and investigation artifacts. - Provide structured feedback on whether generated insights reflect meaningful investigator workflows. - Review synthetic datasets created by Codoxo AI and data engineering teams. - Validate the realism of synthetic claims data, medical records, and diagnostic images. - Contribute to internal documentation and dataset curation guidelines that support ongoing AI product development. - Proactively identify new areas where data analysis can maximize product improvements with minimal effort, and maximal positive impact Qualifications - CPC (Certified Professional Coder), CFE, AHFI or equivalent credential required. - Minimum 5 years of experience in SIU/investigations, healthcare payment integrity, and auditing. - Must have expertise in core coding and billing, fraud waste and abuse, and 2+ of the three areas below: - Professional Claims - Facility Claims - Experience reviewing medical records for coding discrepancies - High-value differentiators: DRG/APR-DRG auditing (MS-DRG/APR-DRG assignment validation, upcoding/DRG creep, LOS & medical necessity review); experience with medical necessity triggers, high-cost drug/services, pharmacy & DME integrity, behavioral health and Psychotherapy coding. - Proven track record in identifying overpayments, waste, and abuse through claims analytics or audit experience; preferably in a leading or consulting role. - Strong understanding of payer systems, coding, and reimbursement methodologies (CPT, HCPCS, ICD-10) specific to each Medicare, Medicaid, and commercial payer policies and claims systems. - Ability to communicate complex findings clearly and succinctly to both technical and non-technical teams. - Comfortable providing clear feedback and validation on an ongoing, project-based schedule in a fast-paced environment. - Nice to have: proven innovation record and systems-approach mindset, demonstrating ability to identify and drive process or product improvements. - Remote Work Requirements: To ensure reliable performance on the company-issued CODOXO laptop, employees working remotely must have a stable high-speed internet connection. Internet performance should be measured using a speed test conducted directly on the CODOXO laptop, not based solely on the internet plan purchased from the provider. - Physical Requirements: Work is performed in an office environment (either in our office or work-from home) and requires the ability to work on a computer, operate standard office equipment, and work at a desk. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email with the subject "Accommodation". Reasonable accommodation requests will be considered on a case-by-case basis. We are an Equal Opportunity Employer: Codoxo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

• Design and run a structured customer interview program across Harbor’s key customer segments, including interview guides, synthesis, and recurring monthly interviews. • Manage and refine survey programs (NPS, CSAT, CES, and lifecycle surveys) to capture actionable customer sentiment data. • Develop a repeatable process for turning customer feedback into executive insights and action items. • Continuously improve VOC methodologies as Harbor’s customer segments and business needs evolve. • Establish a closed-loop VOC process that captures customer feedback, synthesizes themes, routes insights to the right owners, and tracks follow-up actions and outcomes. • Lead the analysis and ongoing refinement of Harbor’s customer segmentation strategy across Nonprofit, Corporate, and Professional customers. • Build repeatable churn analysis frameworks using CRM and Metabase data and qualitative customer feedback. • Partner to refine and update customer health scoring models to identify at-risk accounts with high accuracy, enabling early intervention and proactive retention efforts. • Track and analyze retention and expansion metrics, including GRR, NRR, and churn trends, for leadership reporting. • Conduct root-cause analysis on churn, downgrade, dissatisfaction, and expansion patterns by combining CRM data, customer interviews, survey results, and operational signals. • Design and maintain executive-facing reporting, dashboards, and insight narratives highlighting customer sentiment, churn risks, key trends, and recommended actions. • Present customer insights and recommendations to senior leadership in a clear, actionable format. • Build and maintain a centralized VOC knowledge base accessible across Product, CX, Operations, and Expansion teams. • Identify gaps in customer data capture, churn reason tracking, and VOC instrumentation, and partner cross-functionally to improve data quality and reporting reliability. • Establish feedback loops between VOC insights and Product, Operations, Expansion, and CX teams to drive business improvements. • Serve as the internal advocate for the customer voice in cross-functional planning and strategy discussions. • Partner with Expansion to identify customer needs, segment patterns, and expansion signals that inform upsell and growth opportunities. • Partner with Product to prioritize feature and experience improvements based on customer feedback.

• Prepare daily, weekly, and monthly reconciliations for the Operations department across various financial institutions and currencies. • Reconcile transaction activity between bank statements and internal ledgers, identifying and resolving discrepancies in a timely manner. • Investigate reconciling items such as outstanding deposits, wires, ACH transactions, FX variances, bank fees, and timing differences. • Ensure reconciliations comply with internal controls, accounting policies, and audit requirements. • Maintain clear documentation and support for all reconciliations and adjustments. • Assist with month‑end and quarter‑end close, including preparation of journal entries related to cash and FX activity. • Identify opportunities to improve reconciliation processes, automation, and efficiency. • Support internal and external audits by providing reconciliation support and explanations. • Work with internal teams to ensure the data received meets all requirements and is reflected correctly in the system of record. • Manage bank relationships and respond to internal and external inquiries in accordance with our Customer Service standards. • Ensure Operations manuals and guidelines are updated and stay up to date so they can be relied upon for business continuation situations.

Category: Finance and Accounting Location: Remote (DMV local) Assignment Type: Contract | 4–5 week assignment with possible extension Pay: $38 - $40 / Hour Work Schedule: Monday–Friday | 8:30 AM – 5:30 PM | 40 hours per week Benefits: This position is eligible for medical, dental, vision, and 401(k) About Our Client: Addison Group is partnering with a large national organization seeking an experienced Compensation Analyst to support a busy Total Rewards team. This organization operates across multiple states and is looking for a professional who thrives in a fast-paced, high-volume environment. Job Description: The Compensation Analyst will assist with compensation administration, market analysis, and pay structure support for a nationwide workforce. This individual will partner closely with HR and leadership teams to ensure compensation programs remain competitive, compliant, and aligned with business objectives. The ideal candidate has strong analytical capabilities, advanced Excel expertise, and prior experience supporting compensation functions within a large organization. Key Responsibilities: - Review and analyze compensation data, salary structures, and pay ranges - Conduct market pricing and benchmarking activities to support compensation decisions - Partner with HR teams and leadership to evaluate and update job descriptions - Support FLSA reviews and compensation compliance initiatives - Generate reports, dashboards, and compensation-related analytics using Excel - Assist with compensation program administration including incentive and bonus tracking - Respond to internal compensation-related questions and provide policy guidance - Help maintain compensation documentation, processes, and best practices Qualifications: - 4+ years of compensation analysis experience within a large, multi-state organization - Advanced Microsoft Excel skills including Pivot Tables, VLOOKUPs, and data analysis - Experience supporting compensation programs and salary administration - Knowledge of FLSA classifications, market pricing, and compensation best practices - Background in high-volume industries such as healthcare, retail, hospitality, or food service preferred - Bachelor’s degree in Human Resources, Business, or related field preferred (or equivalent experience) - Strong attention to detail with excellent organizational and communication skills Additional Details: - Team environment supporting a large HR/Total Rewards department - Immediate interview availability with expedited hiring process - Potential overtime available with prior approval - Candidates should be available to commit to the full contract duration Perks: - Fully remote work environment - Opportunity to support a nationally recognized organization - Fast interview and onboarding process - Exposure to enterprise-level compensation programs and HR operations - Potential contract extension opportunity