• Own and manage the CEO’s complex calendar: prioritization, sequencing, time-blocking, and conflict resolution. • Schedule and coordinate internal and external meetings across multiple time zones; manage logistics end-to-end. • Drive meeting preparation: agendas, pre-reads, attendee coordination, and follow-ups/action tracking. • Maintain high-quality communications on behalf of the CEO as needed (email coordination, scheduling messages, confirmations). • Anticipate needs, spot issues early, and keep priorities moving without needing reminders. • Provide backup scheduling and coordination support for executive leadership team members when needed. • Support executive operating rhythm: weekly leadership meeting logistics, cadence communications, action tracking. • Partner closely with the CHRO to keep leadership coordination tight during growth and integration phases. • Coordinate travel logistics for the CEO and provide backup travel support for the leadership team (air, hotel, ground, itineraries). • Own expense management and reconciliation for the CEO and support T&E processes for executives as needed. • Maintain clean documentation and timely submissions; follow company policies and deadlines. • Coordinate board meeting logistics: scheduling, calendars, meeting links, and attendee communications. • Support preparation workflows by tracking timelines, reminders, and distribution needs (in partnership with CEO/CHRO/CFO). • Communicate with board members and external stakeholders with polish, discretion, and urgency. • Coordinate corporate events such as leadership offsites, planning sessions, customer events, and team gatherings. Manage logistics, vendor coordination, run-of-show support, and post-event follow-up. • Support the CHRO with basic administrative execution. • Assist with People team coordination tasks during peaks (integration activities, communications rollouts, company-wide programs).

• Working day-to-day with the Managing Director to organise priorities, schedules, and information flow • Tracking tasks, deadlines, and updates across commercial and operational teams • Keeping CRM, pipelines, reports, and trackers accurate and up to date • Coordinating communication across sales, affiliate, and partnership teams • Preparing admin materials such as summaries, reports, notes, and formatted presentations • Making sure follow-ups happen and nothing gets missed (No deal ownership. No execution or decision-making responsibility)

- Handle inbound emails from leads promptly and professionally. - Engage via email with potential clients to understand their needs and align them with our solutions. - Use CRM (HighLevel and ClickUp - training provided) to track and manage data effectively. - Collaborate with the operations team to ensure seamless workflow. - Assist in process improvement initiatives to enhance efficiency. - Review sales call recordings and videos to evaluate performance. - Provide constructive feedback to the sales team and management to optimize sales techniques. - Assist in training sessions to improve team effectiveness. - Assist a business development manager in identifying and establishing partnerships with other recruitment companies, primarily in the European market. - Collaborate with partners to expand our reach and enhance service offerings. - Coordinate cross-border collaboration initiatives - Maintain ongoing relationships to ensure mutual success and growth - Collaborate with leadership on sales strategy development - Contribute to process improvement initiatives - Support training and development programs for sales team members

• Proactively triage inbox and communications, drafting and sending messages in the executive’s voice as appropriate. • Prepare executive for meetings by ensuring access to relevant meeting materials including purpose, agenda, pre-reads. Assist with relevant follow-up tasks. • Enforce scheduling hierarchy, protect personal and professional commitments, and preserve daily focus time. • Prepare daily agendas, decision packets as needed, room and technology setups, and executive readiness materials. • Own the Rhythm of Business (ROB), including weekly staff meetings, 1:1s, skip‑levels, quarterly Town Halls, and PD/Ops/LPM. • Draft, review, and finalize agendas and pre‑reads; document decisions, track action items, and ensure timely follow‑through. • Insert prep time and transition buffers between meetings; manage travel buffers and schedule feasibility. • Coordinate space planning and all meeting logistics. • Plan and monitor domestic and international travel, proactively counter measuring disruptions or delays. • Ensure compliance with Fortive Global Travel and Expense policies, including visa coordination and approvals. • Approve expense reports for direct reports within policy.