Role Description Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization. Reporting to the Director of Financial Services Foundations, you will help us lead, mentor and grow a high-performing software development team and cultivate an inclusive, inspiring working culture. Under your guidance, developers will deliver Financial Services products and services that are mission-critical to Lightspeed’s long-term vision and growth. What you’ll be responsible for: - Guiding, motivating and growing a team of software developers as they solve complex problems in the Financial Services domain - Directly and indirectly managing a team through collaboration with, and mentorship of a Technical Lead Staff Engineer - Working closely with architects, Product teams, engineering leadership and stakeholders to align on team priorities and roadmaps - Identifying, communicating and removing impediments and risks to delivery, within the team and across Financial Services as a whole - Planning and furthering the professional growth of individual team members, including 1-1s, performance reviews, ongoing feedback, goal-setting and promotions - Reporting up to engineering leadership and stakeholders on team progress and status - Finding and hiring top talent for your team and the wider organization - Providing technical and process guidance to the team during delivery Qualifications - Experience leading a team of developers through successful delivery of software products - Experience delivering microservice-driven, scalable, cloud-based applications - Strong working knowledge of Java or TypeScript - Professional experience in agile development and continuous delivery best practices - Strong written and verbal English communication skills - Ability to personally coach, mentor and drive individuals and overall teams - Strong passion for continuous learning and improvement - A quality-driven mindset with a focus on software scalability and resilience Requirements - Experience in the Payments domain - Experience in building scalable SaaS solutions - Experience in full-stack web application development - Solid knowledge of cloud services (AWS and GCP in particular) - Project Management or Scrum master experience, or formal training - Experience in test automation and/or DevOps engineering Benefits - Lots of autonomy, flexible work culture and possibility of remote work - Opportunity to help shape the future of a new Product from technical, process and organizational perspectives - Development of global products - Exposure to modern and proven technology - Opportunity to learn and expand your skill set - Tons of growth opportunities into technical or people management roles - Amazing benefits & perks, including equity for all Lightspeeders - Opportunity to join a fast-paced, high-growth company - Become a valued part of the diverse and inclusive Lightspeed family

Role Description Responsible for advancing School of Education (WSE) priorities across three integrated areas: academic portfolio advancement, research and insights, and external engagement. The role partners closely with the SVP/Executive Dean, Deans, Program Chairs, and cross-functional leaders to strengthen WSE’s academic offerings, partnerships, and institutional readiness. This position serves as a key liaison to external agencies and education partners to ensure WSE maintains a compelling, relevant, and scalable portfolio aligned to educator preparation needs, workforce demands, and institutional priorities. The role also supports leaders and stakeholders through periods of transition by applying structured change principles as initiatives move from planning into operational execution. In addition, this role contributes to internal and external communications—including presentations, articles, and award submissions—by translating research, insights, and outcomes into clear, actionable narratives that elevate WSE’s profile and impact. Through regular engagement with external education stakeholders (e.g., district leaders, boards of education, administrators, and EPP convenings), this role helps WSE refine and reposition programs and services based on evidence, emerging trends, and partner feedback. The role requires strong judgment, adaptability, relationship building capability, and comfort navigating ambiguity while working closely with senior leadership. Qualifications - Ability to build relationships and influence effectively at all levels, internally and externally. - Proven ability to analyze data, identify trends, and translate insights into actionable recommendations. - Strong organizational, project management, and communication skills. - Ability to lead, coach, and develop people and teams. - Sound judgment and decision-making skills. - Ability to support leaders through complex or evolving initiatives. - Comfort operating with ambiguity while working closely with executive leadership. Requirements - Graduate degree in relevant discipline or 10 years equivalent work experience. - Minimum 5 years of experience designing and implementing programmatic solutions within an educator preparation or higher education environment. - Minimum 5 years of experience leading and managing people, teams, or complex projects. - Experience with competency-based and online education models. - Experience managing vendor relationships and budgets. - Experience with data collection, analysis, and executive-level presentation. - Experience in curriculum development, instructional design, or educational technology. - Demonstrated success managing relationships across internal and external partners. Benefits - Eligible for bonuses. - Medical, dental, vision, telehealth and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance. - Disability coverage. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays. - Other paid leaves, including up to 12 weeks of parental leave.

Role Description The primary responsibility of the Field Sales Territory Manager is to maximise sales across the company’s product range within a designated territory. The Territory Manager is based in field within their defined territory and reports to the Regional Sales Manager/Sales Lead. Responsibilities include, however not limited to: - Meet sales and activity targets for your territory and products - Create and adjust territory plans to hit targets - Build strong relationships with veterinarians, vet nurses, store managers, field reps, vet technicians and business managers - Use the technical services team to influence customers and support technical messaging that drives sales - Leverage business relationships to deliver results - Identify customer needs and show how our Animal Health products and services solve them - Execute defined promotional tactics to maximise sales - Provide technical and sales training to wholesalers and customers to ensure accurate end user messaging - Manage product complaints, pricing queries, compliance issues and follow ups within required timelines - Deliver corporate sales presentations to consumer groups, customers and wholesalers as needed - Analyse customer data in MAXX (Salesforce) and other sources to guide territory, customer and call planning and target high value customers - Record customer interactions in CRM systems such as MAXX (Salesforce) to set next call objectives and build a single customer view for marketing - Maintain strong product knowledge and a broader understanding of Animal Health issues - Communicate effectively across sales and marketing, share knowledge and contribute positively in team meetings and marketing forums Qualifications - Tertiary business or science degree preferred - Proven commercial success in sales essential - Intermediate Microsoft Office skills (Word, Excel, PowerPoint) and proficiency with other technologies such as iPad essential Requirements - Ability to build long-term relationships - Ability to explain technical information clearly - High flexibility and resilience - Strong negotiation and influencing skills - Logical problem-solving ability - Excellent written and oral communication, including audio-visual presentations - Excellent organisational skills and timely customer response - Strong teamwork, collaboration and inclusive behaviours - Self-starter with initiative who works well with minimal supervision - Ability to make day-to-day decisions for routine activities Benefits - Play a pivotal role by bringing your sales talent to a market leading global Animal Health organisation with trusted brands and innovative products - Join a close knit, collaborative team of like-minded professionals who celebrate wins and share knowledge - Purpose driven work improving animal health outcomes for customers and communities - Receive ongoing development, coaching and support with clear progression pathways and access to industry leading training - Competitive salary with performance related bonus and recognition programmes

• Oversight of Daily Operations • Collaborate closely with Intake leaders and LSH operations leaders to enhance Outreach satisfaction and efficiency • Maintain regular communication and partnership with business development to identify key referral sources and lead source outcomes • Conduct routine quality assessments to gauge and enhance patient and referral satisfaction • Identify and rectify issues and discrepancies in trends and policies/procedures • Ensure compliance with attendance policies and adherence to established procedures • Craft diverse strategies to effectively resolve issues, drive successful execution, and implement solutions effectively • Maintain and update team task assignment schedules while actively fostering cross-training initiatives to develop regional expertise within the team • Conduct interviews, hiring and termination decisions, and assess staff performance while acknowledging exceptional contributions • Establish performance objectives and benchmarks for the team, track advancements, and supply constructive feedback • Innovate methods to enhance procedures for smoother daily operations • Engage with staff in a dynamic setting, demonstrate adaptability, initiative, resourcefulness, and efficacy • Foster open communication and interaction with staff to inspire and empower performance • Incorporate a culture of continuous improvement by encouraging staff to provide feedback and ideas for enhancing processes • Facilitate regular team meetings and one-on-one sessions to address concerns, share updates, and reinforce team cohesion • Implement recognition programs or incentives to boost morale and acknowledge outstanding performance • Stay updated on industry trends and best practices to bring fresh insights and ideas to the team • Lead by example with regard to change management by showing flexibility in embracing new technologies, phone systems, and navigating shifts in organizational processes and priorities • Analyze Key Performance Indicators • Collect and analyze key performance indicators (KPIs) to enact directives and audit procedures • Oversee specialized KPIs tailored to outreach initiatives • Create initiatives for accountability to foster team achievements • Introduce quality assurance protocols to uphold superior customer care and continually pinpoint areas for enhancement • Scrutinize and audit referral documentation, sources, and submissions • Utilize reporting techniques to transform data into actionable insights, guiding the team based on emerging trends