Bookassist is a multi-award-winning and leading provider of online booking technology, distribution technology, web design and digital strategy services to the hotel industry internationally. Bookassist creates, manages and continuously optimises digital strategies for hotels and hotel groups. We drive our clients’ online business and seek to obtain higher and higher conversion to improve direct bookings on our clients’ hotel websites. Bookassist is expanding rapidly with offices in Dublin, Madrid, Rome, Vienna, Prague, Krakow and Toronto, and a client base of over 2,000 hotels.
Strategic Accounts Manager
Location
United Kingdom
Posted
11 days ago
Salary
0
Seniority
Senior
Job Description
Strategic Accounts Manager
Jonas Software
• The Manager is responsible for growing and driving the commercial and customer success of the Nova programme. • This role focuses on long-term relationships rather than short-term sales. • Build and manage a portfolio of strategically important customers across the leisure, public sector, and enterprise markets. • Build strong, trusted relationships with senior decision-makers, including C-Suite, Heads of Service, Directors, and Commercial Leads. • Develop and maintain clear account plans that align customer objectives with Nova as a platform-level AI solution. • Identify and convert opportunities for upsell, cross-sell, and solution expansion across existing accounts. • Deeply understand each customer’s operational challenges and strategic priorities. • Ensure CRM data, account notes, and forecasts are accurate and up to date. • Manage contractual compliance, pricing discussions, and commercial risk within your account base.
Job Requirements
- Proven experience growing and scaling AI platforms into sales with strategic accounts within the leisure and fitness industry.
- Strong commercial acumen with experience of contract negotiations, renewals, and long-term agreements.
- Ability to build credibility with senior stakeholders and influence at board or executive level.
- Experience working with complex organisations, ideally within public sector, leisure, health, or education.
- Excellent communication skills, with the ability to explain technical solutions in plain English.
- Experience within leisure management, SaaS platforms, or regulated/public sector environments.
- Familiarity with framework agreements and public sector procurement processes.
- Understanding of digital transformation challenges within membership-based or customer-facing services.
Benefits
- Be part of a market-leading leisure management software provider with over 40 years of sector experience.
- Work with organisations that make a real difference to health, wellbeing, and communities across the UK.
- Backed by Jonas Software and Constellation Software, offering long-term stability, investment, and growth.
- A culture that values collaboration, innovation, and doing the right thing for customers.
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
• Lead and develop a high-performing, multi-disciplinary filing automation team, optimizing team structure, staffing models, and capability density. • Own the long-term growth and sequenced expansion of automated filing shares across all core service lines, beginning with charitable registration and expanding through corporate and fundraising products. • Oversee the end-to-end lifecycle of AI-driven automation skills, managing the design, validation, deployment, versioning, and continuous training of production-ready skills. • Manage high-volume data configuration system specifications and forms to ensure highly accurate, rapid translation of ingestion inputs into production-ready states. • Direct the maintenance and updates of system reference data, ensuring jurisdiction rules, fee tables, and deadline calendars remain entirely accurate and synchronized. • Spearhead production performance management by monitoring automated runs, proactively addressing performance drift, and implementing systemic root-cause updates directly into core automation skills. • Establish and execute formal operating agreements with process engineering and technical partners to maintain dedicated engineering capacity, prioritize workflow enhancements, and clear technical dependencies. • Maintain rigorous operational governance through structured daily production reviews, weekly automation tracking, and monthly business evaluations to ensure stable, scalable fulfillment delivery.
• Manage and expand relationships with key national accounts • Drive revenue growth and ensure exceptional customer satisfaction • Develop customized solutions that meet client needs • Negotiate contracts and pricing agreements • Analyze market trends and inform strategic recommendations • Monitor account performance metrics and report to management
Field Case Manager – Workers' Comp Adjuster
AMERISAFE, Inc.Safe Above All is more than what we do, it's who we are.
• Conduct on-site and in-person investigations • Determine compensability and establish reserves • Document decision making and issue benefit payments • Make notifications to the State administrative authority • Work with injured workers, employers, medical and legal professionals to ensure appropriate benefits are provided
Grants & Contracts Manager
Trillium Health ResourcesTransforming Lives. Building Community Well-Being.
• Draft contracts, sub-awards, and agreements for providers, vendors, and partners. • Define and incorporate key performance indicators (KPIs) into all contracts. • Align deliverables with implementation phases, payment schedules, and performance checkpoints. • Structure contracts to tie payments to deliverable completion, milestone achievement, and outcome performance (where applicable). • Review all contracts to ensure clarity and completeness, alignment with program goals, and inclusion of enforceable performance terms.
