• Work closely with Customer Success, Operations, customers, and internal stakeholders to understand product feedback, workflow challenges, and enhancement requests • Document feature requests, bugs, workflows, and requirements clearly within Jira and related systems • Assist with backlog refinement, prioritization discussions, and ticket organization • Help define acceptance criteria and expected workflow behavior for new features and enhancements • Partner closely with Product leadership and Subject Matter Experts to ensure feature requests align with customer needs and product strategy • Serve as a day-to-day resource for Engineering by answering workflow, product behavior, and operational questions • Participate regularly in engineering discussions, sprint activities, and product reviews • Ensure requirements, edge cases, and workflow expectations are properly communicated during development • Help identify gaps, inconsistencies, or risks during implementation • Track bugs and feature requests through resolution to help ensure issues are properly communicated and nothing falls through the cracks • Perform User Acceptance Testing (UAT) for new features, enhancements, and bug fixes • Validate that delivered functionality aligns with documented requirements and real-world workflows • Assist with release coordination, internal communication, and readiness activities across Customer Success and Operations teams • Document testing outcomes, identified issues, and feedback for Engineering follow-up • Develop deep expertise in Impruvon workflows, operational processes, and customer use cases • Participate in customer discussions and workflow reviews to better understand operational needs and product fit • Help evaluate the impact, reach, and urgency of feature requests and workflow enhancements • Contribute to continuous product improvement through customer insight, workflow analysis, and operational feedback

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Sales Specialist - Core Consumer (Instalments) Overview The Manager, Product Sales Specialist (BNPL) leads the execution, adoption, and optimization of Mastercard's Instalment products and solutions across Australia, New Zealand, and the Pacific Islands. The role reports directly into the Core Consumer Portfolio leader and works closely with Customer Solution Centre (CSC), account team, technology and global product partners. The role carries significant ownership and influence across product strategy, client solutioning, product sales and go to market execution. We're looking for an experienced and driven Product Manager to join the Mastercard Product team in Sydney. This role is an exciting opportunity to help shape the future of payments by building innovative payment experiences for consumers and businesses across the region. These capabilities will serve a diverse range of stakeholders including acquirers, payment service providers, retailers, issuers, and lenders. The ideal candidate is customer-focused, highly motivated, intellectually curious, analytical, and possesses a strong entrepreneurial mindset. Key Responsibilities • Lead the development and execution of product strategies aligned to business goals.• Lead the design and delivery of new products and enhancements based on customer needs and market trends.• Drive all stages of the product development lifecycle-from concept through to launch- following Mastercard's New Product Development/Go-to-Market (NPD/GTM) processes.• Define and articulate compelling product value propositions.• Translate product requirements into detailed technical specifications.• Work closely with internal development teams, client-facing teams, third parties, and joint venture partners to bring products to market.• Engage directly with clients to present product solutions, gather feedback, and ensure alignment with business needs-requiring strong presentation and communication skills. All About You • Have 6+ years related work experience, preferably in a customer facing role within Financial Services• Strong interest and passion for payments, BNPL, instalments, loyalty, card issuing, banking, financial services, and e - commerce• Previous experience and comfort presenting to senior stakeholders• Understanding of industry trends, competitive offerings, and emerging payment technologies and card propositions• Awareness of the Australian payments regulatory environment and its relevance to Mastercard• Strong analytical and problem solving skills, with the ability to contribute to product development• Ability to translate product capabilities into clear, customer focused value propositions• Confident using Excel and PowerPoint to support analysis, presentations, and storytelling• Strong collaboration skills, with the ability to build rapport across sales, product, and technology teams• Have a Bachelor's degree in commerce, marketing, economics or any engineering field - or have equivalent work experience The following are considered desirable and advantageous: • Previous exposure to card programs, with issuing experience considered an advantage• Previous experience to BNPL and Instalment products If you're an experienced product professional looking to lead, influence, and shape the future of instalments and BNPL across ANZ and the Pacific, this is a unique opportunity to make your mark. Join a high-performing, collaborative team, work directly with clients and partners, and bring innovative payment solutions to life at scale. Apply now and play a key role in driving the next wave of payments at Mastercard. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job title: Regional Quality Documentation Sr Specialist - Location: Bogotá Full time The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Execute administration and governance related tasks: - Identify opportunities for format improvement: Format monitoring for alignment with local strategy. - Identify opportunities for process improvement: interaction with local Doc Governance team, and support to doc strategies - Understand the applicability of the documents and stakeholders, challenge the stakeholders, review stakeholder list & manage list for review and distribution - With a focus on initiation of quality documents (QD) workflow management: share all information needed: Identify authors, applicable templates sharing, document change request (DCR) communication if applicable, draft generation in QualiPSO (ID, metadata creation), final draft cleanup before approval - Manage and monitor the documentation update process, with periodic review process, in support to local document governance - Participate to local document governance meetings - Governance, report and KPIGOP Direct use decision: ensure progress of the process done by local SMEs with local doc - Coordinate gap assessment process: Monitoring of STD assessment and Prevent gap assessment process from other non-standardized approach - For local document initiation: Creation of the Doc ID in QualiPSO and metadata - manage the creation and update of metadata, understand the applicability of the documents/stakeholders, challenge the stakeholders, & implement communication strategy based local doc governance - Generation, questions about QualiPSO metadata responses, first level answer for simple questions (on doc processes), data extractions, report questions to the appropriate authors and subject matter experts (SMEs) and providing expert - Support sites/entities and internal client: Q&A redirection on doc content to experts: Direct Support DCR process - Monitor DCR process including pre-assessment & support doc update according to CR process. - Prevent Change Request process from other non-standardized approach - Support communication on Global Quality Document approval, and generate QualiPSO extraction on demand - About you - Experience: +3 years of professional experience in documentation, (optional: in GxP environment) - Soft & Technical skills: Proficient in problem-solving, attention to detail, and good organizational skills. Ability to work collaboratively with cross-functional teams in a flexible and proactive manner. Strong analytical skills. Agile thinker and learner, adaptable to complex & dynamic environments. Technical skills: Strong skills in Quality DMS, Word, Excel, Powerpoint, Leadership of multinational teams. - Education: Bachelor or Master Degree - Languages: English level advance (French and/or Portuguese would be a plus) Why choose us? - Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. - You'll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions. - You'll be part of a truly diverse cross-cultural team and can have real business impact. - Flexible working policies, including up to 50% remote work. - Private medical care, life and health insurance, and gender-neutral paid parental leave

Role Description The Product Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services. This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services. - Support customers and dealers to ensure they can optimize the performance and efficiency of our products and technology offerings while providing an exceptional customer experience. - Execution of education and training of our products and technology suite of offerings. - Act as a team player; working together with your peers and our dealer network to improve customer satisfaction. - Assist with and execute product demonstrations with a focus on ensuring our customers have exceptional experience and get the most of our products and services. - Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads. - Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (ie. Lead Gen., Training, Demonstrations). - Coordinate, assist, and help execute other customer-oriented events – clinics, training, farm shows, dealer events, etc. Qualifications - High school diploma with 5+ years of experience working in a sales, marketing, customer service, and/or technical support role working in the agricultural industry – equipment, technology, inputs, retail, etc. - Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry. - Bachelor's degree in marketing, Engineering, Finance, Business Administration, or equivalent experience in agriculture-oriented fields. - Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook. - Salesforce CRM experience, 2+ years of sales experience in a dealer-based distribution channel & 1+ years’ experience working with ag or industrial equipment or associated technology products. - Strong agronomy knowledge & Strong communication skills. Benefits - Health care and wellness plans. - Dental and vision plans. - Flexible and virtual work options (where available). - 401(k) Savings Plan with company match. - Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price. - Paid holidays and paid time off. - Health savings and flexible spending accounts. - Reimbursement for continuing education. - Life insurance and other supplemental insurance plans. Company Description Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!