Title: Senior Director - Global Migration Services Location: Boston United States Job Description: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is seeking a strategic leader to elevate our global migration services practice for our Development Cloud and Quality Cloud products. This is a high-impact role where you will architect our data migration strategy for the AI era and lead the team into its next evolution. We are looking for an innovative leader who combines vision with operational rigor - someone ready to simplify complex enterprise migration challenges and transform them into AI-ready outcomes for our customers. What You'll Do - Evolve the Migration Paradigm: Lead the team into the next evolution of data migration - AI-enabled and prioritizing AI-readiness - Build a World-Class Team: Hire, mentor, and lead a high-performing global team, fostering a culture of technical excellence, customer-centricity, and proactive problem-solving - Drive Delivery Excellence: Take ownership of critical migration programs. Serve as the primary driver of delivery excellence, ensuring high-quality, repeatable, successful outcomes for our customers Requirements - Experience: 10+ years in enterprise software technical consulting or services - Global Leadership: Proven track record managing a global, billable team of 50+ people - Domain Expertise: Deep understanding of data, data integration, and data architecture - Migration Experience: Demonstrated, hands-on experience with large-scale enterprise data migrations - Collaborative Mindset: Ability to build strong relationships and operate effectively within an integrated, cross-functional organization and partner ecosystem - Executive Presence: Exceptional communication skills with the ability to articulate complex operational and technical concepts to diverse stakeholders - Location: Located in US Central or Eastern timezones; travel up to 40% Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program Compensation - Base pay: $200,000 - $275,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote #LI-Director Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Work Where It's Best for You Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less. Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that. Work at Veeva. Work where it's best for you. A different kind of company. A Public Benefit Corporation. Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. × What sets us apart - Public Benefit Corporation - Work Anywhere - Veeva Giving - Corporate Citizenship - Employees are Shareholders - Non-Competes Public Benefit Corporation In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC). Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities. Learn More Work Anywhere Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. Read More → Veeva Giving At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment. Corporate Citizenship Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others. Read More → Employees are Shareholders Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth. Non-Competes Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them. Read More → News and recognition Veeva in Top 100 Most Reliable Companies Fastest-Growing Company for 5 Years, Future 50 for 2 Years New York's Noncompete Bill Is A 'Big Domino To Fall'-And The Broadest Ban Yet-In A Growing Movement Against Them Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision Grow, contribute and be recognized "Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work." - Jacob Marcus VP, Engineering "I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster." - Shilpa Chandermohan Software Engineer "As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people." - Durward Denham Software Engineer Previous Next Other related jobs Consultant - Technical Services Professional Services Dalian, Asia Pacific Posted 3 days ago Senior Consultant - Technical Services Professional Services Dalian, Asia Pacific Posted 3 days ago Senior Consultant - Vault CRM Professional Services Berlin, Europe Posted 4 days ago Senior Consultant - Vault CRM Professional Services Barcelona, Europe Posted 4 days ago Senior Consultant - Vault CRM Professional Services London, Europe Posted 4 days ago Team Manager - X-pages - Technical Services Professional Services Budapest, Europe Posted 7 days ago Explore all roles at Veeva Search Jobs

Role Description As Director Research, you are the engine of our search delivery: you find the candidates others miss - through deep market knowledge, creative sourcing, and the smart use of modern AI tools. - Candidate Sourcing & Identification: Build longlists for C-level and Senior Sales/GTM mandates via LinkedIn Recruiter, Apollo, AI sourcing tools, and your own research methodology. - Market Mapping: Systematically screen target industries, competitors, and career paths - who is relevant, who is moving, who is ready for the next step. - AI-Driven Research: Use and further develop our AI sourcing workflows (ChatGPT, Claude, Custom Agents) to scale and elevate the quality of our research. - Candidate Profiling: Create structured candidate profiles, conduct background research, and provide first assessments against the scorecard. - Knowledge Building: Build and maintain our internal talent database and industry insights for recurring mandates (PE portfolio, DACH B2B). Qualifications - Research Experience in a Top-Tier Executive Search Firm: Several years in a Senior Researcher role at a leading global search firm or comparable boutique. - Research Excellence & Speed: Ability to understand new industries and profile requirements fast and dig deeper than others when it comes to finding the right candidate. - Tool Mastery: Technical literacy with openness to leverage accuracy and speed of emerging AI tools (e.g. Juicebox, Apollo, etc.) as well as experience in using traditional search tools (e.g. LinkedIn Recruiter, etc.). - Structured Analytical Mindset: Think in markets, patterns, and target groups - no blind list-processing, but hypothesis-driven research. - Language: Fluent English is required, German is a plus. Benefits - AI-First Environment: You don't work against modern tools - you work with them, and actively shape how we redefine research. - Senior Exposure: Direct collaboration with the founders (ex-McKinsey, ex-CxO Unicorns) and insight into C-level searches for top PE clients. - Remote-First, Outcome-Driven: Work from wherever you are most productive - outcome beats presence.

• Partner with the Vice President to shape Customer Resolutions strategy, contributing regional insights, execution realities, and improvement opportunities. • Serve as a thought leader in applying data, AI, and automation to resolution workflows, agent effectiveness, and customer experience. • Identify emerging trends in delinquency behavior, customer interaction patterns, and operational performance to inform future-state design. • Champion a customer-centric, digitally enabled operating model that balances technology scale with human judgment. • Lead Customer Resolutions service delivery across assigned geographies, portfolios, or functions aligned to US onshore, India, and Philippines delivery models. • Ensure effective operating rhythms across distributed teams, including follow-the-sun support, standardized handoffs, and cross-location alignment. • Enable regional customization where appropriate while maintaining global consistency in policy, controls, and customer treatment. • Balance cost efficiency, service quality, and customer outcomes across onshore and offshore delivery models. • Help operationalize AI- and analytics-driven resolution strategies, including prioritization models, agent-assist tools, and digital resolution pathways. • Partner with Technology and Data Science teams to refine models, workflows, and decisioning logic using operational feedback and outcomes. • Drive adoption, governance, and effective use of CRM, dialers, digital self-service, analytics dashboards, and AI-enabled tools across regions. • Translate complex model outputs and analytics into actionable guidance for regional leaders and frontline teams. • Partner with internal and external delivery teams and vendors to meet SLA, quality, and cost objectives. • Collaborate cross-functionally to improve handoffs, eliminate friction, and deliver a seamless end-to-end borrower experience. • Contribute to vendor governance, performance reviews, and innovation discussions. • Lead, coach, and develop managers and frontline leaders across US, India, and Philippines delivery teams. • Build strategic, analytical, and digital capability within leadership teams—not just operational execution skills. • Drive engagement, culture, and leadership readiness within diverse and geographically distributed teams. • Develop future leaders capable of operating in a data-driven, AI-enabled servicing environment. • Build AI and data literacy across Resolutions leadership, enabling managers to interpret model outputs, challenge recommendations, and lead data‑driven Lean improvements.

• Execute on the Lantheus vision and strategy with our channel customers; partner cross-functionally to drive product development and create and leverage business opportunities. • Confident presenting full range of key strategic information both internally and externally. • Champion and instill company and cultural values. • Ensure initiatives align with Lantheus’ culture and goals. • Execute key channel strategies that align with the marketing and sales objectives of the company. • Collaborate with internal stakeholders to understand market trends, customer needs, and competitive landscape, and translate insights into actionable strategic plans. • Identify and evaluate potential channel partners, including GPO’s, distributors, wholesalers, and retailers, to expand market reach and enhance product distribution. • Collaborate with the sales team to develop joint programs, incentives, and promotions to drive channel partner engagement to achieve sales objectives. • Work cross-functionally to ensure achievement of commercial objectives and assume accountability for organizational results. • Proactively communicate with relevant internal stakeholders to identify, plan, develop and/or revise project deliverables which are identified for success. • Execute continued efforts towards strategic planning to ensure long-term sustainability of the business. • Ensure processes, systems and projects meet Lantheus compliance policies and guidelines. • Comprehensive contract negotiation and administration, including strategic business case development, implementation, and on-going performance measurement to ensure pull-through and contract compliance. • Manage time effectively to ensure regular visits to all accounts to nurture and grow Lantheus business. • Timely execution of Quarterly Business Reviews. • Provide consultative support and guidance to other executive leadership team members.