• Own the product roadmap for our core access platform • Build for many audiences at once: residents, property managers, and channel partners across a variety of segments. • Expand and deepen our partnership ecosystem, including property management software integrations, access control hardware, smart home platforms, and adjacent proptech surfaces where we can extend value • Identify where AI can improve access decisions, surface anomalies, and reduce operational load for property teams and build those capabilities in ways that earn trust • Conduct rigorous discovery by getting close to residents, on-site property staff, and channel partner teams, sharpening the problem definition while iterating with Design and Engineering on the solution • Establish the metrics that matter for a platform product and hold yourself accountable to them

• Run client engagements end-to-end across web, mobile, AI-native, and emerging product surfaces • Translate ambiguous briefs into structured delivery, working prototypes, and shipped product • Collaborate closely with design and engineering leads on the work itself while not being afraid to own the delivery system around it • Present work clearly to clients and internal teams, holding the line on scope, budget, and quality with honesty rather than ceremony • Use AI tools and agents as a core part of your workflow to triage, draft, prioritize, summarize, and accelerate our Client’s outcomes • Build, test and maintain skills, agents, and workflows like code — version them, improve them as the team's taste sharpens, and feed honest learnings back to R&D

• Facilitating discovery sessions with both internal and external stakeholders to refine existing product features and uncover new features • Managing and evaluating product ideas from multiple sources both internal and external • Facilitating feedback loops throughout the development cycle to ensure ideas translate to valuable products • Working closely with a Development Team Lead to ensure the successful delivery of product • Engaging with Service Delivery on specific project requirements and influencing customer transition timelines • Supporting the Development team through the SCRUM sprint cycles • Liaise with Customer Success to identify patterns and trends in customer issues and enhancement requests • Providing demonstrations of your products to internal and external stakeholders • New feature education to support user enablement - both internal to the company and external to our customers • Collaborate on the definition of product management processes and best practices, internal education around processes and best practices • Collaborate with the Product Manager on the definition of objectives and key results for the CIS product • Collaborating with the product management team on Quality Management practices through the design, develop and release cycles • Providing forecasts on when items will be available in the product • Supporting the sales process for estimating quotable development work • Collaborating with business development with responses to RFPs and Statement of Work documents

Role Description We are hiring a Product Marketing Lead / Director of Product Marketing to lead how we position, package, and communicate zerohash's rapidly evolving product roadmap. Reporting to the CMO, you will be the connective tissue between Product, Marketing and Revenue—turning complex capabilities into simple, compelling narratives that help partners understand what we've built, why it matters, and how it accelerates their business. This role is ideal for someone who thrives in a high-velocity environment and knows how to translate technical updates into customer-facing storytelling. You will own messaging frameworks, partner-launch narratives, GTM strategy for new features, and the ongoing drumbeat that showcases zerohash's innovation and partner successes. Responsibilities - Product Storytelling & Positioning - Develop clear, differentiated messaging for zerohash's full product suite across Trade, Transact, and Tokenize lines of business (and their sub-products). - Translate complex technical features into simple narratives tied to partner value, market trends, and business outcomes. - Maintain and evolve our product positioning as the leading infrastructure platform powering stablecoins, crypto, and tokenization. - Roadmap Translation & GTM Lead - Partner closely with Product Leadership to understand upcoming releases, roadmap themes, dependencies, and customer impact. - Build and independently lead GTM plans for new features, including positioning, competitive framing, and content required for sales, success, and marketing. - Package product updates for internal teams and external audiences (press, partners, prospects). - Partner Launch Marketing - Develop partner-facing messaging for major announcements to drive product education, adoption, and affinity. - Create launch materials including value propositions, FAQs, one-pagers, solution briefs, and sales enablement tools. - Support joint marketing initiatives with key enterprise partners. Qualifications - 7-10+ years in product marketing at a B2B fintech, payments, or crypto infrastructure company (required for success in this role). - Experience supporting fast-moving product teams and building GTM motions for technical products. - Background in payments, digital assets, stablecoins, or brokerage technology is a significant plus. Requirements - Innate leader - proactively sets timelines, agendas and cross-functional plans with confidence and clear communication. - Strong storyteller who can turn complex infrastructure products into accessible, compelling narratives. - Ability to think strategically while executing quickly and independently. - Comfortable working cross-functionally in a technical, high-growth company. - Strong writing, structuring, and messaging development skills. - Analytical and detail-oriented, with strong instincts around positioning and audience needs. - Curious, proactive, and energized by emerging categories and constant product innovation. Benefits - Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only). - Vision & Dental Insurance (U.S. only). - Chance to earn equity. - Maternity & Paternity leave (after 6 months). - WeWork All Access Membership. - WFH Yearly Stipend. - L&D Yearly Stipend (after 6 months).