• Reviewing patient schedules in advance to prepare charts • Pulling lab results, imaging reports, and prior consultation notes into the EMR • Accompanying the doctor virtually during patient visits to record clinical notes and documentation accurately • Handling incoming calls and scheduling appointments during non-scribing hours • Relaying information between the physician and patients • Assisting the doctor between back-to-back appointments to maintain a smooth clinic flow

Role Description This position is remote and will support the Southern Tier. Partners with Industrial Sales team to drive industrial and hazardous waste sales revenue growth. Provides customer service and support for internal and external customers. Applies technical knowledge to consult with existing and potential customers on transportation and disposal options. Leads process change initiatives and contributes to the onboarding of new employees. Assists with daily leadership and acts as subject matter expert for other Representatives. Essential Duties and Responsibilities - Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes. - Applies technical knowledge to assist customers with testing parameters and proper completion of profiles, manifests, and appropriate forms. - Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquiries, and resolves customer issues. - Develops economic and practical solutions for customers using competitive pricing tools. - Develops customized proposals and prepares correspondence. - Effectively utilizes, coordinates, and cultivates relationships with internal and external customers. - Contributes to the achievement of the assigned territory revenue goals for the Industrial sales teams. - Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates, and new service offerings. - Leverages existing customer relationships to identify new waste stream opportunities. - Drives new opportunities through the use of written correspondence, collateral materials, email, and phone calls. - Provides leads to account managers and program managers using WM sales management tools. - Conducts effective probing of inbound customer calls to identify the proper methodology to “close” the customer. - Assists account managers with receivables and collections issues. - Handles inbound customer calls and referrals from account managers. - Delegates data entry, manifest preparation, filing, and other basic administrative tasks to Industrial Sales Coordinators. - Performs special projects and other duties as assigned by supervisor. - Trains and mentors new and existing Technical Service Representatives and Industrial Sales Coordinators. - Prepares material and conducts training sessions for non-TSC employees (i.e. Hauling Division, Sales team, Billing Clerks, and Landfill Scalehouse Clerks). - Supervises Technical Service Center in TSM’s absence. - Monitors real-time contact handling performance and proactively reacts to service delivery issues. - Leads team huddles and team meetings. - Subject matter expert on the floor utilized by team for answering questions and gathering team feedback. Qualifications - Must live and work in the US. - High School Diploma or GED (accredited). - 3 years industry experience (in addition to education requirement). - Applicable regulatory training. Physical Requirements - This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Pay The expected base pay for this position across the U.S. is $53,770. This represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for commission. Benefits - Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability. - Stock Purchase Plan. - Company match on 401K. - Paid Vacation, Holidays, and Personal Days. - Benefits may vary by site.

Role Description The Collector II will be responsible for handling calls on any past due mortgage and/or maintenance accounts, to include third-party servicing and collecting, via phone and mail. - Emphasize handling/collecting calls while following all State and Federal Laws. - Assist owners with a general understanding of the terms and conditions related to their ownership and contracts. - Perform all collection activity in accordance with company and Federal regulations. Qualifications - Excellent communication skills. - Ability to work in a fast-paced environment. - Strong problem-solving skills. Requirements - Previous experience in collections or customer service. - Knowledge of mortgage and maintenance accounts. - Familiarity with State and Federal collection laws. Benefits - Recognition Programs and Rewards. - Excellent health care options, including medical, dental, and vision. - A people-first culture. - Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. - Perks at work: Employee Pricing platform. - Employee Assistance Program that supports your physical and mental well-being. - Paid Vacation Time and Paid Sick Days. - 401(k) program with company match. - Tuition reimbursement programs. - Numerous learning and advancement opportunities. - And more!

Role Description We’re on the lookout for passionate, forward-thinking Registered Nutritionists and Dietitians to join our team of Health Coaches on a fixed-term basis who are available immediately. Whether you're looking for more flexibility, purposeful work, or the chance to make a real impact, this role delivers. You’ll support people across the UK living with obesity and type 2 diabetes, coaching them through the Second Nature programme via our digital platform. You’ll provide behavioural support that drives long-term lifestyle change, helping people build healthier habits that stick. If you’re excited by the idea of flexible work that fits around your lifestyle and want to be part of a mission to transform how people take control of their health, this is your chance to get involved. As a Health Coach, you'll be the heartbeat of the Second Nature programme, empowering people to take charge of their health. You’ll coach members through a 12-week journey using our digital platform, offering daily support and motivation primarily through written group chats and 1:1 messaging, with occasional voice notes and calls. This regular contact enables our coaches to support hundreds of members every step of the way. You’ll guide members across five key pillars of behaviour change: - Nutrition - Physical activity - Sleep - Stress - Mindset You'll be joining a team of health coaches who do more than offer advice; you'll help build trust, encourage, and create a safe, supportive space where members feel seen, understood, and motivated to keep going. This role supports members across a range of NHS contracts and private partnerships, including the National Diabetes Prevention Programme (NDPP) and Vitality Health. While you’ll be coaching independently, you’ll have the full backing of our experienced team, tools, and training, so you can focus on what you do best: helping people change their lives for good. As part of this role, you’ll also have the opportunity to contribute to coaching calls and webinars that enhance the member experience, keep them feeling supported throughout their journey, and provide an opportunity for you to develop your own coaching skills. Qualifications - Registered/Associate Nutritionist (AfN) or Registered Dietitian (HCPC) - Strong written communication skills - Passion for health, behaviour change, and digital innovation - Solid understanding of the evolving field of nutritional science - Tech-savvy and confident working remotely, independently, and in front of a laptop most of the day - Excellent time management and organisational skills - Experience using behaviour change techniques (e.g. CBT, NLP, MI) Requirements - Previous experience working with people living with obesity and/or type 2 diabetes - Experience in digital coaching or a virtual healthcare setting Benefits - An exciting opportunity to work in one of the UK’s most innovative health tech start-ups - See the real-world impact of your work, helping thousands of people improve their health and wellbeing - Flexible working hours and autonomy to support your wellbeing - 100% remote working from anywhere in the UK - Flexibility through fixed-term contracts - A supportive, mission-driven team passionate about transforming public health To apply Please make sure you complete the application and attach your CV, including your professional registration details. Without these, we won’t be able to take your application forward. If we don't have a chance to get back to you, we're not intentionally being rude, we really appreciate your interest in working with Second Nature, but please assume it's a no for now.