• Own the operational workflow from order intake through payer-required adherence monitoring. • Manage intake inside of DME software (NikoHealth), validating prescriptions, sleep studies, demographic data, and insurance coverage. • Confirm eligibility, document benefits, secure required documentation, and prepare clean, audit-ready orders for fulfillment and billing. • Actively monitor CPAP compliance for patients in their initial adherence window. • Review compliance status, identify patients trending non-adherent, and conduct outbound outreach to patients at risk of failing insurance requirements. • Use standardized scripting and structured follow-up workflows to help patients improve usage and remain eligible for coverage. • Ensure clean documentation before shipment and accurate insurance verification before billing.

Job DetailsLevel: EntryJob Location: Platteville Office - Platteville, WI 53818Position Type: Full TimeEducation Level: High SchoolSalary Range: $14.00 - $14.00 HourlyAre you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have healthcare scheduling, customer service, and call center experience, we want to hear from you! We are hiring remote positions for candidates in the state of Wisconsin. Pay rate: $14.00/hour You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their non-emergency medical transportation needs. We’re committed to ensuring members can access their essential healthcare appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and stress‑free so patients can focus on their health. KEY RESPONSIBILITIES: Deliver exceptional customer service while handling escalated or complex member interactions Consult with members to understand their needs and identify the most appropriate transportation options Communicate clearly and professionally using strong verbal communication skills Adapt your approach to support a wide range of member personalities, needs, and situations Use positive, empathetic language to represent yourself and the company in a professional manner WORK ENVIRONMENT AND WORKSPACE: A dedicated home office workspace, ideally a separate room with its own door Sufficient space to properly set up the workstation Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high‑speed internet connection Three available power connections — either three outlets or a power strip Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on‑site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours No personal disruptions during scheduled hours (e.g., loud music, non‑work‑related phone calls, or interruptions from household members) to ensure a quiet, distraction‑free environment Ability to adhere to a 40‑hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours PREFERRED SKILLS: Minimum of 2 years’ customer service experience in a call center environment Experience with diagnosing and troubleshooting technology REQUIRED SKILLS: Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise TRAINING INCLUDES: Systems Training Live Remote Training Dayshift Training 100% attendance is required during training period SCHEDULE: 8-hour shift Full-time only First shift (mornings and afternoons) Client - assigned breaks (changes daily, based on the clients' needs) Schedules are assigned in the interview process and will remain permanent BENEFITS: Health, dental, vision, and life insurance 401(k) Daily Pay Employee assistance program Gym membership subsidy Referral Program If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions! Qualifications

We anticipate the application window for this opening will close on - 1 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Acute Care and Monitoring (ACM) is a $2B global business focused on airway management and patient monitoring technologies. We help clinicians reduce serious respiratory and perioperative complications across the continuum of care, both inside and outside the hospital. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. As a Medtronic Sustainability Specialist with Medtronic's Acute Care and Monitoring business, you will enhance the customer experience in our Nellcor Pulse Oximetry Sustainability Programs. The Sustainability Specialist will aid the sales force in sustainability optimization in Key Accounts as well as partner with the used sensor collections technician to offer a consistent and exceptional level of service. The Sustainability Specialist will foster relationships with hospital and health system leaders to drive program implementation, adoption, and on-going management in order to meet and exceed customer sustainability objectives. This field based role is centered in Denver, CO and will cover a multistate territory. Travel is substantial, approximately 75% of the time. A Day in The Life - Serves as the Sustainability expert to support sales of sustainability solutions. - Builds strong relationships with health system leaders within key accounts; develops Sustainability champions at each facility and supports them in the development of institutional policies and processes related to sustainability. - Leads conversion execution – conducts hospital walk-throughs and implementation in all new accounts. - Conducts on-site education and on-going support for sustainability customers. - Supports field personnel in providing the best possible outcomes and service for Medtronic customers by coordinating between the bedside clinician, the service technician, and Medtronic sales partners. - Engages hospital staff in customer business reviews, leveraging sustainability reports, savings metrics, and tracking to goals defined by the account. - Drives program adoption through ongoing clinician education, optimizing workflow, and delivering tangible results. - Partners with sales colleagues to execute sustainability initiatives pre and post-sale (Sales Representative, Regional Manager, Sustainability Service Technician, and sustainability partners) - Participates in conventions, forums, and meetings to increase product awareness. - Communicates key market and competitive insights to inform Medtronic strategy - Achieves KPIs for key accounts - 75% travel within assigned geography Must Have: Minimum Requirements - Bachelors degree required - Minimum of 2 years of relevant experience Nice to Have - 3 years of medical device experience - Pulse oximetry or patient monitoring experience - Experience in reprocessing / sustainability - Experience in service, supply chain, or clinical roles - Strong ability to do in-depth analysis, draw conclusions and build a customer strategy from the data is important - Process oriented – exceptional documentation, preparation, organization, and follow-through is a must - Strong communication skills - Ability to build strong relationships with clinicians and hospital administration, as well as with various levels within the hospital, with our service partners, as well as with Medtronic colleagues - Confidence in reviewing reports and trends in front of the customer - Solid understanding of the clinical workflow in each patient care area - Understanding of the clinical application of pulse oximetry - High energy, results-oriented, and self-motivated Additional Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to be independently mobile. - The employee is also required to interact with a computer, and communicate with peers and co-workers. - Must reside within the region of coverage - Travel required in assigned geography 75% - Must have a valid driver's license - Ability to physically be in hospitals daily and stand for long periods of time - Ability to lift and manipulate collection containers and shipping boxes For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):105,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Speech Language Pathologist – Oak Creek, WI FOX Rehabilitation is growing in Oak Creek, WI, and we’re looking for passionate, licensed Speech Language Pathologists who want to deliver exceptional one-on-one care to older adults right where they live. Whether treating in private residences or within Senior Living Communities, you’ll help patients improve mobility, independence, and quality of life through our signature Geriatric House Calls™ model.    This opportunity is ideal for Speech Language Pathologists who value autonomy, flexibility, and truly meaningful patient outcomes, while enjoying the freedom to create and manage your own treatment schedule and build strong, lasting patient relationships. FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more patients. If you're searching for a high-impact SLP role that allows you to positively impact the lives of the communities we serve, FOX is the right fit for you! Responsibilities - Provide one-on-one Speech Language Pathology to older adults wherever they call home (Private residences, Senior Living Communities, Independent Living, Assisted Living, Memory Care) - Perform evaluations, develop individualized plans of care, and deliver evidence-based treatment - Deliver therapy sessions that support patient wellness, longevity, mobility, and functional independence - Document effectively within FOX’s EMR system in accordance with regulatory standards - Collaborate with an interdisciplinary team of PTs, OTs, SLPs, and Fitness Specialists - Educate patients, caregivers, and senior living staff to promote safety, function, and aging in place - Provide telehealth / virtual care when appropriate to extend access and flexibility Why Join FOX Rehabilitation? FOX Rehabilitation is a clinician-operated practice rooted in meaningful relationships, evidence-based care, and a mission to abolish ageism. You’ll be supported by leaders who understand clinical work, because they’ve lived it. Why clinicians love working with FOX: - A one-on-one care model that allows you to truly connect with each patient - Opportunities to practice in both in-home and senior living community settings - Optional telehealth / virtual care components that expand flexibility and access - The ability to create, control, and adjust your own treatment schedule - A collaborative, interdisciplinary environment (PT, OT, SLP, Fitness Specialists) - Work within a community-based practice that supports independence, wellness, and longevity - A culture that invests in your growth and values clinician-driven decision-making ​ Employment Types Available FOX offers multiple pathways to match your lifestyle and career goals: - Full-time Speech Language Pathologist – In-Home & Senior Living Care (salaried with benefits) - Part-time Speech Language Pathologist – In-Home & Senior Living Care (salaried with benefits eligibility based on minimum hours requirement) - PRN / FOX Flex Speech Language Pathologist – Home & Community Visits (pay per unit compensation) Compensation & Benefits FOX offers competitive compensation based on experience and employment type. Benefits for eligible roles include: - Medical, Dental, and Vision insurance - 401(k) with company match - Unlimited continuing education access - Professional certification reimbursement - Clinical and nonclinical career advancement pathways - Access to advanced technology and tools (including virtual care resources) - Supportive, clinician driven culture In addition to base compensation, clinicians have access to multiple earning opportunities, including: - Employee referral bonuses - Wellness referral incentives - Opportunities to mentor students and emerging professionals - Additional pay for working above bi-weekly quota Qualifications - Valid Speech Language Pathology license in the state(s) of practice, or eligibility to obtain - Degree from an accredited Speech Language Pathology program - Basic computer and EMR proficiency - Current CPR certification Physical Requirements FOX clinicians must be able to meet the physical demands of in-home and community-based care, including: - Exerting medium physical effort, including lifting 25–50 lbs occasionally, 10–25 lbs frequently, and up to 10 lbs constantly - Performing CPR - Providing moderate to maximum assistance with patient transfers and bed mobility - Repositioning patients, standing/walking for extended periods, climbing stairs, and performing therapeutic activities - Driving to patient homes and senior living communities as part of the Geriatric House Calls™ model - Wearing PPE when required Apply Today Join FOX Rehabilitation as a Speech Language Pathologist providing in-home, senior living, and virtual care to older adults across Oak Creek, WI, and surrounding communities. You’ll help people improve mobility, stay independent, and live stronger, longer lives. Contact FOX Now! Lauren Pigott Clinical Talent Acquisition Specialist Lauren.pigott@foxrehab.org 609-805-7077 You can also text FOX to 609-853-5114 to learn more! #LI-LP001 FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.