• Become a trusted advisor to customer SMEs who use Windchill & the end user community at large. • Provide demos of functionality and evangelize customer capability that has been built in the system to potential new stakeholders. • Collaborate with cross-functional teams to understand, guide, and capture business requirements. • Own the translation of business requirements into technical and business process solutions. • Evaluate business/technical requirements for Windchill or ThingWorx requested functionality and provide level of effort estimation to support sprint planning and costing. • Design/architect business processes that span the usage of multiple enterprise tools (including Windchill & ThingWorx) to achieve desired business objectives. • Design/architect custom Windchill & ThingWorx solutions including, but not limited to: custom actions models, data cleansing utilities, configurable links, wizards, workflows, lifecycles, InfoEngine/QML/JAVA based reports, and OIRs. • Support integration projects between Windchill and other enterprise systems and applications. • Conduct comprehensive testing, including unit, integration, and system testing ensuring application quality and functionality stay in spec. • Assist with debugging and resolving complex application/customization defects and issues. • Develop and maintain technical documentation for Windchill & ThingWorx configurations/customizations. • Provide training and support to end-users on Windchill/Navigate functionality. • Provide training and support on evolving business processes and best practice that utilize Windchill/ThingWorx. • Stay up to date with the latest Windchill developments and industry best practices. • Performs other duties as assigned.

• Collaborate with sales leadership to develop and implement effective sales strategies using Salesforce to manage customer relationships and pipeline. • Utilize your knowledge of Kubernetes to provide technical guidance and support to the sales team, ensuring that our cloud storage solutions are effectively communicated to potential clients. • Engage with customers to understand their business needs, articulate our value proposition, and develop tailored solutions that meet their requirements. • Create sales collateral, presentations, and demonstrations that effectively showcase our offerings, integrating Salesforce capabilities to streamline processes. • Work closely with product development and marketing teams to ensure alignment between customer feedback and product enhancements. • Provide training and mentorship to sales representatives on Salesforce best practices and Kubernetes integration. • Analyze sales data and performance metrics to refine strategies and improve sales outcomes.

Role Description We’re looking for an Avionics Architecture Lead Engineer to own the end-to-end avionics system design for our autonomous aircraft. You will define the architecture, manage key avionics subcontractors, and ensure the system meets FAA certification requirements. This is a hands-on technical leadership role for a self-starter who can zoom from high-level architecture down into ICD details, test plans, and flight-test findings. - Own the avionics architecture. - Define the end-to-end avionics system, including mission computers, navigation, communications, surveillance, and payload interfaces. - Select network topologies (ARINC 664/AFDX, TSN Ethernet, ARINC 429, CAN, etc.) and define redundancy, partitioning, and data flows. - Lead supplier & subcontractor integration. - Serve as primary technical point of contact for avionics vendors and integrators. - Drive SOWs, technical requirements, ICDs, and acceptance criteria. - Review vendor designs, safety artifacts, and test results; hold them accountable to cost/schedule/technical performance. - Ensure FAA airworthiness compliance. - Architect the system in accordance with ARP 4754A/4761, DO-178C, DO-254, DO-160, and applicable Part 23/25 guidance. - Support System Safety in the development and maintenance system-level requirements, safety analyses (FHA, PSSA, SSA), and certification plans. - Drive verification & validation. - Develop system-level test plans, HIL/LRU integration plans, and test objectives. - Work with test and flight teams to triage anomalies, root-cause issues, and feed fixes back into the architecture. - Collaborate across the stack. - Partner with Autonomy, GNC, Flight Controls, and Cyber teams to ensure avionics supports robust, resilient autonomous operations. - Communicate clearly with leadership on risk, mitigations, and tradeoffs. Qualifications - B.S. in Electrical Engineering, Computer Engineering, Aerospace Engineering, or related field. - 8+ years of relevant experience in avionics systems design and integration on certificated aircraft. - Proven experience with FAA certification efforts, including hands-on work with some combination of: - ARP 4754A / ARP 4761 - DO-178C (software) - DO-254 (hardware) - DO-160 environmental testing - Part 23 or Part 25 certification projects - Strong systems engineering fundamentals: requirements development, ICDs, safety analysis, verification planning. - Demonstrated experience integrating avionics LRUs, networks, and sensors in a lab or flight-test environment. - Track record of leading and managing subcontractors or vendors—able to push back technically and keep them aligned to mission and schedule. - Excellent communication skills; comfortable presenting architecture and certification status to both engineers and non-technical stakeholders. - U.S. Person, eligible to obtain a DoD Secret clearance. Bonus Points - Experience with defense-focused avionics or mission systems (Link-16, SATCOM, tactical radios, radar, EO/IR, etc.). - Prior work on UAS, optionally-piloted, or highly autonomous aircraft. - Familiarity with GRA, MOSA, or SOSA standards and modular open-systems architectures. - MBSE experience (SysML, Cameo/MagicDraw) linking avionics design to the broader digital thread. - FAA DER and/or E-UM Ticket in applicable Airworthiness Standards.

Title: Amazon Connect Architect Location: Canada, Canada, United States Job Description: Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced AWS Architect to design, develop, and optimize scalable and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead architecture initiatives, integrate enterprise systems, and deliver intelligent customer and agent experiences through automation, LLMs, and real-time data workflows. Responsibilities - Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers - Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end frameworks - Design event-driven, scalable cloud architectures following AWS Well-Architected principles - Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs - Integrate conversational intelligence into customer and agent workflows with AI/ML teams - Configure and manage IAM, VPCs, CloudWatch monitoring, logging, and security controls - Ensure compliance with enterprise security and governance standards - Integrate Amazon Connect with third-party CRMs and enterprise systems - Design streaming APIs, event-handling logic, and reporting APIs - Lead cross-functional engineering, DevOps, and product teams to deliver complex solutions - Align architectural strategy with business and customer experience goals Qualifications - 8+ years of experience in AWS architecture and cloud solution development - Deep expertise with Amazon Connect, Lambda, API Gateway, Lex, Bedrock, DynamoDB, S3 & CloudWatch - Proven experience with GenAI technologies (AWS-native & open-source models) - Strong understanding of IAM, cloud infrastructure, monitoring, and security practices - Experience building custom chat widgets and agent workspace solutions - Hands-on experience with CRM integrations and real-time event streaming - Strong communication, leadership, and problem-solving skills Nice to Have - WS Certified Solutions Architect – Professional - Experience with regulated industries (HIPAA, GDPR, Finance, Healthcare) - Familiarity with AI/ML services such as SageMaker, Kendra, Q in Connect, Agent Core, Strands - Experience applying LLMs, foundation models, or SLMs in customer service use cases We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.