• Establish and lead operational excellence, lean, six sigma, or business optimization capability. • Drive enterprise alignment through OKRs, executive reporting, and performance management. • Build and lead improvement initiatives that deliver measurable cost reduction, quality improvements, and cycle time reductions. • Scale continuous improvement practices across the organization. • Advise leadership on transformation priorities, operational strategies, and resourcing models. • Provide coaching and leadership on agile, lean, and structured improvement methods. • Deliver change leadership to ensure adoption and sustainment of transformation initiatives. • Develop operational dashboards, performance scorecards, and executive reporting frameworks. • Build common approaches across departments to enable transparency and accountability. • Assist in sourcing initiatives to reduce operating cost and increase scalability. • Drive automation, digital workflows, and technology solutions (RPA, analytics, Smartsheet, PowerBI). • Partner with product & technology organizations on operational capability uplift.

• Manage the food service department to provide excellent service and quality • Communicate with department, facility, and company leadership to achieve goals • Collaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional value • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect • Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance • Lead team member recruiting, training, development, scheduling, and assignments • Perform daily inspections and assessments and coach and counsel team members • Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance • Implement team-building initiatives to create a positive and safe work environment • Drive compliance with health, safety, and industry regulatory agencies

Role Description We are seeking a skilled, experienced Technical Director to join our Operations and Maintenance Services team supporting a diverse array of treatment facilities across the US. The ideal candidate will have a strong background in water treatment, with a proven track record of providing operational and regulatory compliance expertise to drinking water treatment facilities. This role is critical to helping to ensure the stability, efficiency, and compliance of water treatment systems under our care. The position is location independent with an average expectation of 50% travel (typically 8-10 nights/month). Ideal location is Central or Mountain time zones. Close to a major airport is a plus for reduced travel time. - Technical Expertise: Provide expert guidance across our portfolio of facilities on the operation of water treatment plants, including troubleshooting, process control and optimization, and regulatory compliance. - Stakeholder Collaboration: Work closely with facility-based operational staff, regulatory agencies, company leadership and other stakeholders to ensure alignment with plant performance goals and regulatory requirements. - Quality Assurance: Support the company’s QA programs to ensure the highest standards of service delivery and compliance with all relevant regulations. - Innovation and Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of operations and maintenance activities. Qualifications - Minimum of Bachelor’s degree in a STEM related field required. Course work in data science/statistical methods is a plus. - Minimum of 10 years of experience in water treatment operations, treatment process troubleshooting and/or regulatory roles. Plant supervisory experience and/or operational licensure is a plus. - Strong knowledge of SDWA requirements and industry standards for water treatment facility performance. - Experience in project or initiative management, including planning, execution, budgeting or costing, and stakeholder management. - Excellent leadership, communication, and interpersonal skills. - Ability to work collaboratively with diverse teams and stakeholders. Requirements - To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable. Benefits - Attractive salary package. - Generous benefits package including health, dental, and life insurance. - 401(k) plan. - Paid time off. - Sick leave. - Holidays. - Wellness plan.

• This position provides a leadership role for Revenue Cycle analytical support for financial positioning and future growth within the entire Revenue Cycle operational areas. • This position leads in the development, analysis, and preparation of strategic Revenue Cycle metrics and reviews current operating results to achieve overall system and entity strategic goals and objectives. • This position is responsible for the direction and supervision of the Revenue Cycle Analytics team members. • Compiles Revenue Cycle data, creates enterprise, regional, and local metric dashboard(s) from start to finish (full stack development) and conducts advanced revenue cycle operational performance analysis to provide a high level of financial and operational expertise through analysis and interpretation of data. • Serves as leader or subject matter expert in Revenue Cycle data. • Manages data and integrity to include ongoing validation and comparison with Revenue Cycle operational activity. • Provides direction to manage implementation and support for Revenue Cycle information systems to enhance current and future system functionality.