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Director, Technical Training
Location
Kentucky + 1 moreAll locations: Kentucky | Texas
Posted
20 days ago
Salary
$190K - $215K / year
Seniority
Lead
Job Description
Director, Technical Training
Riot Games
• Design and deliver end-to-end technical training curricula covering all site roles including data center technicians, electrical, mechanical, and operations personnel • Lead the transition of mining operations technicians to data center operational competency through structured skills gap analysis and targeted training programs • Develop and administer a comprehensive technician certification program with defined competency levels and assessment criteria • Deploy, manage, and optimize a Learning Management System (LMS) to deliver, track, and report on all training activity across the portfolio • Build and maintain a vendor and OEM training catalog, coordinating specialized technical training for critical systems including power, cooling, and networking infrastructure • Conduct training needs assessments across all sites to identify skill gaps and prioritize curriculum development • Establish training effectiveness metrics and reporting mechanisms to demonstrate ROI and inform continuous improvement of programs • Partner with Standards & Governance, Operational Readiness, and RCA & Continuous Improvement teams to ensure training reflects current SOPs and lessons learned • Build relationships with industry training bodies, certification organizations, and academic institutions to expand program offerings • Build, lead, and develop a high-performing technical training team
Job Requirements
- 10+ years of experience in technical training, learning & development, or workforce development, with at least 5 years in data center, critical infrastructure, or mission-critical facility environments
- Proven track record of designing and scaling technical training programs and certification pathways in a multi-site, operational environment
- Deep understanding of data center operations including electrical systems, mechanical and cooling systems, network infrastructure, and DCIM/CMMS platforms
- Hands-on experience deploying and managing LMS platforms (Cornerstone, Docebo, SAP SuccessFactors, or similar)
- Experience building training programs for frontline technicians and skilled trades personnel in a regulated or standards-driven environment
- Familiarity with data center industry certifications and frameworks including CDCP/CDCS, Uptime Institute, CompTIA, NFPA 70E, and OSHA standards
- Strong instructional design skills with experience developing both in-person and eLearning content
- Demonstrated ability to build programs from scratch and develop talent in a high-growth, fast-moving environment
- Bachelor’s degree in Engineering, Education, Instructional Design, or a related field; Master’s degree preferred
- Certifications preferred: ATD Certified Professional in Talent Development (CPTD), CDCP/CDCS, or equivalent industry credentials.
Benefits
- Competitive Salary: Base salary range $190,000 – $215,000 (commensurate with experience) + bonus + sign-on equity grant.
- Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
- 401(k) with Immediate Vesting: Generous company match
- Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums.
- Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.
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