• The Solution Manager is a critical member of the Professional Services team, managing engagements with potentially up to eight midsized to large clients concurrently. • Develop strong relationships with the client, develop a deep understanding of the client’s needs, and drive the overall success of each client engagement. • Determine how to best leverage resources while managing deliverables, timelines, budgets, status reports, etc., and maintaining the profitability of the project. • Spend time, on site or remotely, with each client and provide guidance and direction to the team (1-20 consultants). • Understand the commercial aspects of each account while proactively managing OpenSymmetry's financial risk and raising concerns to management. • Ideal opportunity for someone with a background in Services or Compensation Program Management looking to accelerate their career growth and gain direct access to leadership.

Role Description The Continuous Improvement Manager will drive operational excellence through continuous improvement program initiatives and deployments. You will utilize lean implementation strategies and experiences in leading the organization through the lean transformation journey. The CI Manager will plan, organize, and implement established Continuous Improvement methods, practices, and tools for more efficient and effective processes within EMEA Healthcare. The incumbent will take a hands-on, collaborative, action-oriented approach to build support for change and transformation while leading, training, developing, motivating, and coaching the team in the development of a lean culture. What You Will Do This is a home based position which will require national and potentially international travel to support the allocated stakeholder base. - Leads and drives lean transformation and change initiatives to create and sustain world-class, visually managed processes for instantaneous recognition of wastes in all areas. - Implements CI/Lean methods to drive improvement in alignment with strategic goals and objectives. - Facilitates and/or conducts lean training programs, Kaizen events, and other lean initiatives. Assesses, coaches, and provides constructive feedback to teams to strengthen lean competencies at the site. - Serves as a change facilitator, develops and collaborates with site/area lean champions and/or business leaders and influences site leadership in the transformation to and in support of a continuous improvement culture. - Develops and manages multiple processes, long and short-term, sustainable, lean-related visual action plans as well as assigned key projects. - Monitors existing and new processes for improvement opportunities in safety, quality, delivery, and cost through lean problem solving methodology and takes appropriate follow-up action. - Tracks, measures, and reports progress on improvements using standard, established KPI’s. - Establishes and monitors core CI/lean systems such as SQDC, 5S, Standard Work, and Leader Standard Work for compliance to standards and effective utilization. - Assists in the preparation of budgets, schedules, and other financial reports regarding the impact of sustaining CI/lean improvements, waste reduction, and ROI, as indicated by lean accounting principles. - Support organization and facilitation of site Lean Steering Committee meetings. - Maintain professional and technical knowledge through benchmarking world-class lean organizations and personal CI/Lean-related training. Qualifications - Bachelor's Degree in Continuous Improvement / Health related Science or 10+ years of demonstrated, qualified lean experience in a leadership role. - Knowledge and demonstrated understanding of a variety of lean tools Toyota Production System and methodologies such as A3 Development and Management, Process Flow Mapping, Value Stream Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, Hoshin Kanri – SDP X Matrix, and Lean ROI. - Knowledge of and demonstrated ability to integrate safety, ergonomics and 5S requirements within CI/lean practices. - Ability to manage priorities for limited multi-site responsibility. - Experience in working within a matrix environment reporting to Lean organization and taking local direction from Site Directors. - Up to 60% travel, travel will vary week to week, must be flexible. - Clean Driving Licence and Passport with no restrictions required. Preferred Experience - Experience implementing PFEP would be beneficial. Company Description STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . STERIS strives to be an Equal Opportunity Employer.

Role Description The Continuous Improvement Manager will drive operational excellence through continuous improvement program initiatives and deployments. You will utilize lean implementation strategies and experiences in leading the organization through the lean transformation journey. The CI Manager will plan, organize, and implement established Continuous Improvement methods, practices, and tools for more efficient and effective processes within EMEA Healthcare. The incumbent will take a hands-on, collaborative, action-oriented approach to build support for change and transformation while leading, training, developing, motivating, and coaching the team in the development of a lean culture. What You Will Do This is a home based position which will require national and potentially international travel to support the allocated stakeholder base. - Leads and drives lean transformation and change initiatives to create and sustain world-class, visually managed processes for instantaneous recognition of wastes in all areas. - Implements CI/Lean methods to drive improvement in alignment with strategic goals and objectives. - Facilitates and/or conducts lean training programs, Kaizen events, and other lean initiatives. Assesses, coaches, and provides constructive feedback to teams to strengthen lean competencies at the site. - Serves as a change facilitator, develops and collaborates with site/area lean champions and/or business leaders and influences site leadership in the transformation to and in support of a continuous improvement culture. - Develops and manages multiple processes, long and short-term, sustainable, lean-related visual action plans as well as assigned key projects. - Monitors existing and new processes for improvement opportunities in safety, quality, delivery, and cost through lean problem solving methodology and takes appropriate follow-up action. - Tracks, measures, and reports progress on improvements using standard, established KPI’s. - Establishes and monitors core CI/lean systems such as SQDC, 5S, Standard Work, and Leader Standard Work for compliance to standards and effective utilization. - Assists in the preparation of budgets, schedules, and other financial reports regarding the impact of sustaining CI/lean improvements, waste reduction, and ROI, as indicated by lean accounting principles. - Support organization and facilitation of site Lean Steering Committee meetings. - Maintain professional and technical knowledge through benchmarking world-class lean organizations and personal CI/Lean-related training. Required Experience - Bachelor's Degree in Continuous Improvement / Health related Science or 10+ years of demonstrated, qualified lean experience in a leadership role. - Knowledge and demonstrated understanding of a variety of lean tools Toyota Production System and methodologies such as A3 Development and Management, Process Flow Mapping, Value Stream Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, Hoshin Kanri – SDP X Matrix, and Lean ROI. - Knowledge of and demonstrated ability to integrate safety, ergonomics and 5S requirements within CI/lean practices. - Ability to manage priorities for limited multi-site responsibility. - Experience in working within a matrix environment reporting to Lean organization and taking local direction from Site Directors. - Up to 60% travel, travel will vary week to week, must be flexible. - Clean Driving Licence and Passport with no restrictions required. Preferred Experience - Experience implementing PFEP would be beneficial. Company Description STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . STERIS strives to be an Equal Opportunity Employer.

Role Description As Operations Manager, you will be responsible for defining and implementing best-in-class operational processes across Playlink’s verticals. You will play a critical role in building a highly efficient operational backbone that enables the business to scale across products and markets. Reporting directly to the Head of Operations, you will drive the day-to-day operational rhythm of the company and act as the connective tissue between teams, ensuring nothing falls through the cracks. Responsibilities - Core Operations: Own and optimise day-to-day Casino, Sportsbook and Customer Support operations, continuously improving operational processes across the business - identifying bottlenecks, eliminating inefficiencies, and building scalable playbooks as the company grows. - Data & Reporting: Establish and maintain the operational Data & Reporting infrastructure, working cross-functionally with Casino, Sportsbook, Customer Support and commercial teams to ensure accurate, timely reporting on KPIs, player activity, and financial performance. - Cross-Functional Alignment: Act as the central bridge between Engineering, Product, Design, Customer Support, Marketing, and Commercial teams to drive strategic initiatives and ensure operational alignment. - External Management: Build external documentation and decks for partners, payment providers, and prospective platform integrations. Maintain an understanding of the competitive landscape to benchmark and inform strategic priorities. - Scaling: Support internal analysis alongside the growth and commercial teams on market expansion opportunities, product maturity, and new vertical launches. - Operational Rollouts: Assist with company-wide workstreams deemed important for operational scale, including compliance support, vendor management, and tooling rollouts. - Leadership Management: Support core leadership with day-to-day execution to ensure they can scale with the business. Qualifications - iGaming Experience: A strong understanding of iGaming operations, casino and/or sportsbook - including provider ecosystems, promotional mechanics, and player lifecycle management. - Operational Scaling: Proven experience building, optimising, and managing operational processes that drive scale and business efficiency in a fast-paced regulated environment - ideally within iGaming, crypto, or fintech. - Data Literacy: Competent in interpreting dashboards, defining reporting requirements, and working with analytics tools and teams to extract actionable insights. - Communication Skills: Ability to communicate complex messages concisely to a variety of audiences and formats (written, verbal), and to gain buy-in when needed. - Stakeholder Management: Exceptional communication skills with the confidence and gravitas to engage and present at an executive level, and to build strong relationships at all levels of the organisation. - Remote Environment: Demonstrated experience working effectively in a fully remote environment - able to operate autonomously, manage priorities without direct oversight, and maintain high output and clear communication across distributed teams and time zones. - Industry Experience: Experience in crypto/web3 is a strong plus but not essential; you must demonstrate a strong curiosity and appreciation for the space, a willingness to learn quickly, and high motivation to work within a cutting-edge, tech-forward ecosystem. What kind of person succeeds in this role? - You are a hunter, you believe that anything can be achieved through tenacity and persistence. - You are highly process and detail oriented, able to take both a 10,000 ft view and micro view at the same time, balancing quality and growth. - You have experience and thrive in a start-up environment. Taking on an ambiguous concept, problem or product. - You know how to build strong working relationships with internal & external stakeholders, building trust and confidence in your ability and processes of program delivery. - You thrive in an intense, high pressure environment, working across multiple brands, programs and often countries to successfully deliver. - Believes speed is a competitive advantage and strives to drive urgency across the org.