• Travel to dental practices to assess training needs and deliver customized learning solutions (50% travel) • Conduct on-site training sessions for clinical and administrative staff on procedures, systems, and best practices • Provide coaching and mentoring to practice team members to enhance skills and performance • Design and facilitate group training programs that address specific practice situations and opportunities • Partner with practice managers to identify areas for operational improvement and efficiency gains • Create practice-specific training materials and resources tailored to local needs and challenges • Report on training activities, progress, and results to the Director of Learning & Development • Track and document training outcomes and their impact on practice performance metrics

• Utilize adult learning principles and instructional design methodologies to ensure training content is impactful and retains learner engagement • Partner with senior Instructional Designers to leverage expertise and ensure accuracy and relevancy of training content • Work closely with Instructional Technologists to integrate technology solutions that enhance the learning experience • Implement feedback from learners, trainers, and stakeholders to continuously enhance training effectiveness • Stay current with industry trends and incorporate innovative approaches and best practices into designs • Consult/provide feedback as requested on concepts designs and release materials • Conduct course quality assurance reviews to ensure full functionality and accuracy • Participate in departmental and divisional initiatives

• Support two major projects: Development Week and BeOne’s Learning Month. • Learn to manage the administration of Development Week activities in our LMS, coordinating needs from various regions. • Assist in Learning & Development Program Coordination. • Support the planning, scheduling, and execution of training sessions, workshops, and webinars. • Help manage LMS platforms, including uploading content and tracking participation. • Coordinate logistics for training sessions. • Assist in virtual and in-person training sessions as needed. • Support Employee Training & Development Initiatives. • Assist in the creation and updating of learning materials, presentations, and job aids. • Help curate learning resources from internal and external sources. • Gather and analyze data for Talent Development Metrics. • Maintain accurate records of training sessions, certifications, and talent development initiatives. • Organize and update Talent Development learning databases, SharePoint sites, and LMS.

• Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics. • Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access. • Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies. • Manages class scheduling calendars and maintains accurate records across tracking tools and systems. • Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information. • Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes. • Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports. • Collaborates with marketing teams to advertise training offerings through approved channels. • Ensures training banners, listings, and promotional assets are current and accurately reflect available classes. • Prepares training materials, certificates, name tents, and supplies prior to class delivery. • Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates. • Maintains accurate training data across spreadsheets, Smartsheets, and internal systems. • Tracks class attendance, payments, credits, revenue, and outstanding balances.