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At Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. How to apply: Please submit a tailored CV detailing your experience relevant to this role. What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Program Manager
Location
United States
Posted
21 days ago
Salary
$107.1K - $140.8K / year
Seniority
Lead
No structured requirement data.
Job Description
Program Manager
JLL
Role Description As a Program Manager at JLL, you'll drive strategic initiatives that shape how we deliver exceptional real estate services to our clients worldwide. In this role, you'll orchestrate complex, multi-faceted programs from conception through execution, working across diverse teams to ensure seamless delivery of our integrated solutions. You'll serve as the central hub connecting stakeholders, managing timelines, and resources while maintaining our commitment to excellence. Your expertise will help streamline processes, enhance operational efficiency, and drive innovation across our service delivery model. This position requires a strategic thinker who thrives in a dynamic environment, balancing multiple priorities while fostering collaboration across departments and geographies. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone ready to make a significant impact on our global operations. Primary Responsibilities - Strategic Initiative Delivery: Support the end-to-end lifecycle of high-impact initiatives, from initial business case development and conceptualization through to operational delivery and performance monitoring. Ensuring contracted delivery and KPIs (Key Performance Indicators) are met. - Program Planning & Governance: Develop and maintain comprehensive project plans, timelines, and resource allocation strategies. Leverage standardized project management methodologies to ensure consistency across the account. - Cross-Functional Leadership: Facilitate seamless collaboration between regional directors, internal platform teams, and client representatives to ensure integrated service delivery and prevent siloed operations. - Operational Excellence & Process Optimization: Identify workflow inefficiencies and implement scalable solutions to enhance account productivity and accelerate the delivery of critical operational improvements. - Reporting & Data-Driven Insights: Oversee the reporting of key data points, providing senior leadership with executive-level updates and actionable insights. - Risk Mitigation & Quality Control: Proactively identify potential project risks and dependencies. Implement robust mitigation strategies and perform regular quality checks to ensure initiatives remain on track and meet high standards. - Change Management & Innovation: Support change impact analysis and communication strategies to ensure successful adoption of new technologies and processes. Drive the integration of innovative tools to increase client value. Qualifications - Education: Bachelor's degree in Business Administration, Project Management, Engineering, or a related field. - Experience: 5+ years of proven program or project management experience in corporate environments. - Skillset: - Proficiency in project management software and data visualization tools. - Strong strategic thinking and the ability to manage multiple priorities in a dynamic environment. - Excellent written and verbal communication skills with ability to present to executive audiences. - Experience working in cross-functional, matrixed organizational structures. - Strategic Mindset: Proven ability to manage an active portfolio of initiatives focused on service delivery optimization and large-scale account strategy. - Technical Proficiency: Experience with project management and data visualization tools (such as Smartsheet and Looker Studio) to track performance and report on key data points. Advanced proficiency in Google Suite or Microsoft Office Suite. Preferred Qualifications - Project Management Professional (PMP) certification or equivalent credentials. - Previous experience in commercial real estate, facilities management, or professional services industry. - Experience with enterprise software implementations, digital transformation, or technology rollouts. - Background in change management and organizational development initiatives. - Demonstrated success managing global or multi-regional programs. - Familiarity with real estate technology platforms and industry-specific software solutions. Benefits - 401(k) plan with matching company contributions. - Comprehensive Medical, Dental & Vision Care. - Paid parental leave at 100% of salary. - Paid Time Off and Company Holidays. - Early access to earned wages through Daily Pay.
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