• Determine account management strategies related to client service plans • Responsible for retention of existing clients, customer satisfaction, revenue growth, client surveys, and new business • Provide program management for jumbo clients requiring dedicated staff, multiple offices, and complex service models • Oversee the work of other local Client Services staff • Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs • Conducts pre-renewal visits reviewing client loss experience and general company performance • Reviews and identifies areas of potential dissatisfaction prior to renewal meetings • Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs • Negotiates changes or improvements to service plan • Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology, operations and business development • Coordinates client invoicing, audits and accounts receivable follow up for assigned clients • Resolves all major customer service issues • Identifies and solicits cross-selling opportunities • Participates in local insurance community through advanced education and affiliation memberships • Supervises and directs personnel assigned to programs requiring multiple Account Representatives • Ensures compliance with all applicable Quality initiatives

• Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs. • Conducts pre-renewal visits reviewing client loss experience and general company performance. • Reviews and identifies areas of potential dissatisfaction prior to renewal meetings. • Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs. • Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology, operations and business development. • Coordinates client invoicing, audits and accounts receivable follow up for assigned clients. • Resolves all major customer service issues. • Supports client relationships; builds executive relationships; supports internal relationships. • Supports business development.

Role Description We are seeking a cold caller with experience in student recruitment and mandatory exposure to the Canadian education market. This role focuses on cold calling, outbound lead generation, student engagement, and appointment setting with prospective students, education agents, and institutional partners. Key Responsibilities - Conduct outbound outreach to prospective international students interested in studying in Canada. - Engage with education agents, partners, and institutional stakeholders. - Generate and qualify leads through phone, email, WhatsApp, and CRM-based outreach. - Guide prospective students through early-stage application and enrollment processes. - Stay up to date with Canadian education requirements, visa processes, and institution offerings. - Collaborate with admissions and marketing teams to optimize conversion rates. Qualifications - Proven experience in cold calling, admissions, or student recruitment roles. - Preferred: Direct experience working with the Canadian education market (institutions, agents, or student recruitment into Canada). - Strong outbound communication and sales ability. - Experience working with international students or education agencies. - Familiarity with CRM systems (HubSpot, Salesforce, or similar). - Strong organizational skills and ability to manage high-volume leads. - Excellent interpersonal and consultative communication skills. - Target-driven and comfortable working in a KPI-focused environment. Benefits - 💰 Competitive salary - based on experience - 🌍 Fully remote role with international education market exposure - 🎓 Opportunity to work in the fast-growing global education and EdTech space - 📈 Clear career progression into Senior Admissions or Account Executive roles - 🎯 Performance-based incentives and enrollment bonuses - 🤝 Supportive, high-performance remote team environment - ✈️ Exposure to international education systems, especially Canada’s top institutions

Role Description Benivo builds technology for global mobility, helping organisations replace manual work, disconnected processes, and limited visibility with a single, unified platform. We bring together mobility teams, employees, and suppliers into one ecosystem, combining software, integrations, and partner management so companies can plan, manage, and scale relocations with clarity and confidence. Through configurable workflows, real-time visibility, and data-driven insights, we enable better employee experiences, more efficient programmes, and stronger control over cost and compliance. - Revenue generation and deal ownership - Own the full sales cycle from origination to close for SMBs and enterprise relocation opportunities. - Generate pipeline through personal network, industry relationships, and targeted outreach. - Lead sales processes including discovery, solution design, negotiation, and closing. - Industry-led selling (Global Mobility expertise) - Act as a credible advisor to Global Mobility and HR leaders. - Bring deep understanding of relocation challenges, trends, and buyer needs. - Position Benivo’s offering in the context of broader mobility strategies. - Use industry insight to shape conversations and accelerate deal progression. - Network activation and relationship leverage - Actively leverage an existing network to create immediate commercial opportunities. - Build and expand relationships with key decision-makers across target accounts. - Re-engage previous contacts, clients, and industry connections to generate pipeline. - Establish referral pathways and partnerships within the mobility ecosystem. - Sales discipline and reporting - Maintain accurate pipeline tracking, forecasting, and CRM management. - Provide clear visibility on deal progress, risks, and timelines. - Uphold high standards of sales quality, documentation, and follow-through. - Continuously improve sales approach based on performance insights. Qualifications - Proven ability to close enterprise deals within the global mobility / relocation space. - Strong existing network of Global Mobility, HR, and Talent leaders. - Ability to generate revenue quickly through established relationships (immediate impact). - Deep understanding of relocation services, mobility programmes, and buyer dynamics. - Strong consultative and strategic selling capability. - High credibility with senior stakeholders and decision-makers. - Ability to navigate complex, multi-stakeholder sales environments. - Strong commercial judgment and deal-making capability. - Excellent communication, storytelling, and influencing skills. - High ownership, persistence, and focus on outcomes over activity. Requirements - Significant experience in selling relocation services / global mobility solutions. - Track record of consistently meeting or exceeding sales targets. - Established network that can be leveraged for early wins and pipeline generation. - Experience selling into enterprise organisations and complex buying groups. - Experience working in a high-growth, fast-paced environment is preferred. - Fully remote, can be based anywhere in the US.