• Partner with internal teams to turn complex data into engaging and meaningful copy for a variety of audiences • Develop original content for deliverables across digital and print media (e.g., product brochures, emails, social media) • Establish and maintain close partnerships with Creative personnel leads to help establish the creative vision • Engage with clients to understand their brand(s), key messages, and creative vision; explore and develop innovative ideas • Demonstrate a firm understanding of the therapeutic areas, target audiences, and strategy for various products • Ensure high quality and degree of accuracy with thorough referencing and annotation of all materials • Incorporate internal and client feedback, comments, and changes to manuscripts and layouts while maintaining the integrity and purpose of the material • Work with Editorial and Medical content leads to facilitate and ensure maintenance of up-to-date style guides and core claims documents • Present work and provide rationale in internal and client content and creative reviews or meetings • Manage resourcing and workflow for copy development; work closely with Project Management and Account Services to actively manage resourcing needs

• Lead creative vision and execution across high-profile client work and new business initiatives • Partner with other Executive / Creative Directors to uphold and evolve creative standards • Provide creative oversight and feedback across multiple teams • Serve as Executive/Creative Director and project lead on assigned client work • Own creative vision, ensuring projects are visually striking and technically sound • Lead creative discovery, ideation, design direction, and reviews • Act as Creative Lead for Clients to develop understanding of brands and long-term visions • Mentor mid-level and junior designers through project feedback and career development • Represent Active Theory externally through public speaking and industry presence

• Lead and inspire multidisciplinary creative teams across design, copy, UX/UI, and digital experience • Define and evolve holistic creative strategies aligned with business objectives, especially during periods of transformation • Ensure a consistent, high-quality creative vision across all touchpoints—brand, product, web, and consumer journeys • Act as a senior creative voice in client engagements, building trust and influencing stakeholders at the executive level • Translate complex business challenges into clear, compelling creative strategies • Architect end-to-end customer journeys that connect brand narrative with product experience • Partner closely with strategy, product, and technology teams to develop insight-driven, scalable solutions • Navigate ambiguity and guide clients through major transitions such as acquisitions, rebrands, and integration efforts • Remain deeply engaged in the work—providing hands-on direction in design systems, campaigns, UI/UX, and messaging frameworks • Elevate both visual craft and storytelling, ensuring breakthrough ideas are realized with precision • Review and refine creative output across channels, ensuring consistency and impact • Champion the integration of AI tools and workflows (e.g., generative design, content automation, rapid prototyping) into the creative process • Identify opportunities to improve efficiency, experimentation, and scalability through AI • Guide teams in adopting AI responsibly while maintaining creative integrity and originality • Collaborate with product, engineering, and marketing teams to deliver seamless digital and physical experiences • Work across telecom and/or consumer electronics ecosystems, understanding product complexity and lifecycle • Align creative outcomes with business goals, technical feasibility, and user needs • Mentor and grow senior creative talent across disciplines • Foster a culture of craft, curiosity, and innovation • Build resilient, high-performing teams that can flex between strategic thinking and rapid execution

• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work. • Maintain accurate inventory records, stocking levels, and reorder points. • Develop and oversee inventory control processes, cycle counts, and audits. • Ensure parts are properly stored, labeled, and accessible to the service team. • Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites. • Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis. • Continuously refine stocking strategies to balance availability with carrying costs. • Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty. • Prepare and deliver spare parts quotes to customers. • Provide parts quotes for out-of-warranty service requests on a case-by-case basis. • Educate customers on the value of maintaining critical spare parts on site. • Develop and maintain strong relationships with key parts vendors and suppliers. • Monitor lead times, pricing, and parts availability across the supply base. • Identify and qualify suitable replacement parts and alternate sources to reduce supply risk. • Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing. • Negotiate pricing, terms, and supply agreements with vendors. • Lead and develop the Spare Parts Department team. • Establish department goals, KPIs, and reporting that align with Operations objectives. • Collaborate cross-functionally with Service, Engineering, Sales, and Project Management teams. • Report regularly to the COO on department performance, risks, and opportunities.