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Senior Payroll Concierge
Location
United States
Posted
111 days ago
Salary
0
Seniority
Senior
Job Description
Senior Payroll Concierge
Ascend Group
• Manage full-cycle payroll processing for assigned White Glove Payroll clients with a focus on accuracy, timeliness, and personalized service • Serve as the primary relationship advisor for client payroll needs • Provide proactive communication and guidance on payroll best practices and compliance matters • Review and audit payroll data, including earnings, deductions, taxes, and benefits • Ensure compliance with federal, state, and local payroll regulations and reporting requirements • Investigate and resolve complex payroll issues with urgency and professionalism • Maintain detailed and organized payroll records and client documentation • Support quarter-end and year-end activities, including tax filings and W-2 processing • Identify and implement process improvements to enhance efficiency and the White Glove client experience • Elevate and support team members, sharing knowledge and best practices • Stay current on payroll legislation, technology updates, and industry trends
Job Requirements
- 5+ years of progressive, hands-on payroll experience, including multi-state payroll
- Strong working knowledge of payroll tax regulations and compliance
- Experience with payroll and HRIS systems (experience with client-facing payroll platforms preferred)
Benefits
- Fully remote work environment with a focus on independent, screen-based work
- Structured workflow with predictable payroll cycles and deadlines
- Emphasis on organization, time management, and clear virtual communication
- Commitment to maintaining a professional home office setup and secure handling of confidential information
- Dedication to continuous improvement and professional growth
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