Title: Direct Support Professional - Hybrid/Mix Shift Location: PA-Leola - Work Setting: Healthcare Facilities - Category: Aide - Job Type: Contract - Full Time - Contract Duration: 13 - Position ID: 1138935 - Est. Pay: $840 / Week Job Description:The Direct Support Personnel II assists individuals with intellectual disabilities or mental health challenges with growth and development of interpersonal skills and activities of daily living in the home, community or residential setting. The Direct Support Personnel II works directly with the resident and provides supports for activities of daily living and adaptive skills. The Direct Support Personnel II should follow the guidance of the resident/ patients Individual Service Plan. Minimum Requirements: - High School diploma or its equivalent - Valid driver’s license - Valid and current auto insurance - Complies with all relevant professional standards of practice - Current CPR if applicable - TB questionnaire, PPD or chest x-ray if applicable - Current Health Certificate (per contract or state regulation) - Must meet all federal, state and local requirements - Must be at least 18 years of age - Demonstrates ability to prioritize tasks Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: - Competitive pay & weekly paychecks - Health, dental, vision, and life insurance - 401(k) savings plan - Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

• Serás la voz de nuestra marca, resolviendo consultas sobre pedidos, estados de entrega y garantías • Brindarás una atención multicanal premium (voz, chat y correo electrónico) • Garantizar una experiencia de usuario excepcional en cada interacción

Title: Inbound Customer Service Agent-Bodewell Remote Location: UT-Salt Lake City Full time Job requisition id REQ-25648 Job Description: At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving questions, troubleshooting issues, and supporting product and service needs. In this role, agents handle high-volume inbound calls that combine customer service with inbound sales, including identifying opportunities to upsell products, services, warranties, and memberships while delivering a positive customer experience. During that time, we have developed a culture of celebrating and rewarding our employees. We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. This is a 100% remote position. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio, and South Carolina. Commitment to all training days is mandatory; no absences are permitted during this period. Benefits & Perks: • Paid on-the-job training and mentoring • Work-from-home opportunity (equipment provided) • No weekend shifts • Paid time off • Medical, dental, vision, and prescription benefits eligibility on day one of employment • 401(k) program with company match • Short-term and long-term disability • Life insurance • Appliance discount program • Tuition reimbursement • Gym membership reimbursement • Career growth opportunities Location USA, Memphis, TNUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD How You'll Create Possibilities As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service by balancing customer service and inbound sales by identifying opportunities to upsell products and services while consistently meeting defined sales performance metrics and KPIs as a core requirement of the role. Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners. - Assigned Shift: 8 hour shifts, 5 days a week, 10:30 AM to 7:00 PM (CST) with weekends off. - We offer a base rate of $15.00/hour+ incentives based on your quality scores - paid weekly. - 9-week full-time training shift: Monday to Friday, 8:00 AM to 4:30 PM (CST), 5 days a week. Commitment to all training days is mandatory; no absences are permitted during this period. - This role is required to participate in a shift bid twice a year to change schedules during our business hours of 7am-7pm CST. You must be available to work any shift between our business hours. After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: - Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services - Follows established guidelines, but when needed take partnership to implement concession guidelines that are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems - Create, update and retrieve owner records for logging facts surrounding complaints, actions and resolutions - Proactively provide feedback to Quality and Training to help keep training processes and materials updated - Adhere to safety policies and procedures to ensure a safe work environment for all - Support other parts of the business, such as directed - Other duties as assigned What You'll Bring to Our Team - One-year relevant working experience in a customer service or sales environment - Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues - Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner - Requires a high degree of concentration and attention to detail to manage daily activity - Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization - Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products - Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities - Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once - Ability to effectively work at home - Computer skills to include: MS Office Suite and ability to navigate multiple systems and screens Requirements for Remote Work Environment - Dedicated work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord) - A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Soft Skills  - Passion for helping customers and problem-solving - Flexible with the ability to take direction from management yet work independently to achieve goals - Active listening skills and the ability to ask questions  - Conflict resolution skills; negotiation skills; and time management skills - Flexibility, being the ability to adapt to change. Critical thinking skills  - Desire to work in a team environment towards common goals - Ability to remain calm and show empathy while handling challenging customer concerns  Requirements for Remote Work Environment - Dedicated distraction free work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord) - WFH environment with lighting and climate-controlled temperatures. - A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements:  - Ping 50 Mbps or lower - Download 50 Mbps or higher - Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

Title: Customer Relations Representative Location: Los Alamitos, CA, US Workplace: Full Time Department: Product/Technical Support Job Description: Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. From home and office printing to commercial and industrial solutions including printers, projectors, robotics, and more, Epson delivers innovative technologies that are efficient, compact, and precise. These solutions help our customers and partners achieve meaningful and lasting results. Epson is seeking an exceptional Customer Relations Representative to join our Customer Relations team. In this role, you will provide a high level of support to customers by resolving complex concerns with professionalism, empathy, and sound judgment. Through thoughtful problem solving and effective communication, you will help ensure a positive customer experience while reinforcing trust in the Epson brand. This position is based out our Epson America's headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule. What you will be doing: Customer Relations - Proactively deliver superior customer service in response to end-user calls, correspondence and e-mails including complaints, product exchanges, refunds, rebates, etc. - Resolve escalated customer concerns in a timely manner. - Ensure confidentiality and security of end-user personal data. - Assure departmental guidelines are maintained to provide accuracy in all transactions and security of Epson products and assets. - Assist Teleperformance call center with their escalated end-user issues and concerns. - Escalate customer calls and correspondence to senior customer relations representatives and manager as appropriate. - Escalate company and product issues to management and/or appropriate department. - Ensure accurate data entry into the customer call logs and databases. - Build strong relationships with peers, other departments, and managers to best meet company goals and objectives What you will bring: - Completion of undergraduate degree or equivalent experience - Minimum 2-5 years of customer service in a call center environment handling escalated customer calls - Strong problem-solving skills with the ability to evaluate situations, apply sound judgment, and deliver appropriate resolutions - Ability to approach customer interactions with empathy, professionalism, and composure - Excellent verbal and written communication skills with the ability to clearly document customer interactions and solutions - Experience working with CRM systems (Oracle Service Cloud/RightNow preferred) Familiarity with ERP systems (SAP preferred) - Proficiency with Microsoft Office applications including Word, Excel, and Teams - Strong attention to detail and ability to maintain accurate customer records and case documentation Employee Benefits In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits. - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date - Generous paid time off, including sick time, vacation, and holidays - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company - 401K plan with company matching - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting hourly base pay for this role is between USD $29.20 and $38.33 (equivalent to $60,736 to $79,726 per year based on 2,080 hours). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws. #LI-Hybrid Job Segment: Call Center Representative, Customer Service Representative, Call Center, ERP, Database, Customer Service, Technology