Role Description The Supervisor Utilization Management is responsible for providing day-to-day oversight for the general operations of the Utilization Review Specialists and works in cooperation with other supervisors, managers, and directors to provide leadership and guidance for Utilization Management staff. In addition to supervisory responsibilities, duties include: - High-volume call center organization and support - UM data entry workflows - Department administrative support - Specialty projects - Member-facing training and support including telephonic outreach and care coordination/navigation Acts as a mentor and role model; problem-solving day-to-day issues and promotes team building that reflects the Providence mission and core values. Qualifications - Bachelor's Degree in Health related field or an equivalent combination of education and experience. - 2 years' experience with managed care services including population health initiatives, Affordable Care Act, Coordinated Care Organizations, Accountable Care Organizations, Medicare and Medicaid regulations. - Experience with development of innovative and focused partnerships and programs which challenge the norm to support an ever-changing healthcare environment. - Experience in cost stewardship using Lean principles or other means which increase effectiveness and cut waste. - Experience with the latest trends in health education and behavior change. - Demonstrated experience in project management, educational program development and implementation, and technology. Requirements - Master's Degree (Preferred) - Supervisory or lead experience (Preferred) Benefits - Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching - Health care benefits (medical, dental, vision) - Life insurance - Disability insurance - Time off benefits (paid parental leave, vacations, holidays, health issues) - Voluntary benefits - Well-being resources Salary Range by Location - California: Humboldt: Min: $39.45, Max: $61.24 - California: All Northern California - Except Humboldt: Min: $44.26, Max: $68.71 - California: All Southern California - Except Bakersfield: Min: $39.45, Max: $61.24 - California: Bakersfield: Min: $37.84, Max: $58.75 - Oregon: Non-Portland Service Area: Min: $35.28, Max: $54.77 - Oregon: Portland Service Area: Min: $37.84, Max: $58.75 - Washington: Western - Except Tukwila: Min: $39.45, Max: $61.24 - Washington: Southwest - Olympia, Centralia & Below: Min: $37.84, Max: $58.75 - Washington: Tukwila: Min: $39.45, Max: $61.24 - Washington: Eastern: Min: $33.67, Max: $52.28 - Washington: South Eastern: Min: $35.28, Max: $54.77

• Administer and manage the preparation, review, and processing of contracts, subcontracts, and purchase agreements • Coordinate procurement activities including requests, Purchase Orders, and Credit Card Orders • Ensure compliance with internal policies, regulatory requirements, and applicable funding agency guidelines • Maintain contract and procurement documentation, ensuring accuracy, and completeness • Track contract deliverables, deadlines, and renewal/expiration dates • Track authorized funds against payments • Serve as a point of contact for vendors and internal departments regarding procurement and contract-related inquiries • Assist in negotiating terms and conditions with vendors in coordination with senior leadership • Support defining processes to increase efficiency and assist internal departments in contracting and procurement operations

• Driver of the next generation of our procurement and P2P platform with a focus on automation, efficiency and AI-native features • Develop and implement a clear product vision for digital procurement processes (Source-to-Pay, eProcurement, Supplier Management) • Identify and integrate technologies such as Generative AI, agentic AI and intelligent automation solutions into the product strategy • Design innovative features, e.g.: • autonomous ordering processes (AI-driven) • intelligent supplier selection and evaluation • automated invoice processing and validation • AI-supported decision support for purchasing • Analyze market trends, customer needs and competitors in procurement software and digital sourcing • Work closely with Engineering, Data and UX teams to develop scalable platform solutions • Establish data-driven KPIs (e.g., process costs, cycle times, automation rate) to monitor and steer product performance • Responsible for go-to-market strategies and positioning the platform as an innovative procurement solution • Ensure integration with adjacent systems (ERP, Finance, Accounting, Supplier Networks)

• You'll attract, screen, and submit talent for current and prospective demand. • You'll meet required metrics that include goals for outreach, screens, interviews, and hires. • You'll effectively communicate and operate with Recruiting Teams to identify and attract talent demand. • You'll manage candidate status and notes in the Applicant Tracking Systems (Lever) and Professional Platforms (LinkedIn, Indeed). • You'll build and maintain a strong pipeline of diverse candidates. • You'll monitor and track the candidate pipeline and ensure it is adequate to meet the requirements of the open vacancies. • You'll use market-driven strategies to research, engage and pre-qualify passive talent. • You'll use recruitment systems appropriately and with a focus on data integrity to ensure accurate reporting and compliance to data protection legislation. • You'll interact on a timely basis with the internal or external client stakeholders to understand specific sourcing requirements. • You'll develop and maintain data mining approaches using advanced search techniques. • You'll monitor candidate activity pertaining to specific sourcing projects, and communicates activity with stakeholders and recruiters on a regular basis. • You'll be responsible for ad hoc projects to support recruiting organization.