Role Description This position will manage the Request for Proposal (RFP) & Contract revision process. Under minimal guidance, recommend improvements to reduce contract issues and expedite the overall contract process quality and efficiency. Collaborate with the Sales Leadership Team, Underwriting, Pharmaco Analytics, and Pricing to analyze and recommend process improvement for the RFP and contract revision processes and other internal processes to improve client satisfaction. Function as the subject matter expert for other operational departments to analyze, mediate and reconcile contract issues. Solves complex problems. Work independently and receives minimal guidance. Represents the organization in providing solutions to difficult technical issues associated with specific projects. - Manage the Request for proposal (RFP) & Client Contract revision processes and recommend improvements to reduce issues and expedite the overall RFP and contract process quality and efficiency. - Support quality improvement efforts by analyzing and recommending process improvement for contract revision process and other internal processes to improve overall contracting process quality and efficiency, and client satisfaction. - Serve as a point of escalation for issues requiring a higher degree of understanding. - Define, maintain and communicate operational processes and procedures internally to ensure roles and responsibilities are clearly understood within and outside of the Client Contracting Department. - Manage internal contracting initiatives that support or impact global contract processes. - Provide continued education/training to the Contracting team members, sales and account management on current contract terms, changes in edits and business decisions. Qualifications - Bachelor’s degree or 11 – 14 years of equivalent work experience - 5– 8 years’ experience in contracting, legal environment, or process improvement; Experience in PBM, or healthcare preferred - Strong organizational skills to work cross-functional to resolve complex contract issues - Strong focus on customer service - Ability to manage timelines and balance multiple deadlines - Ability to adapt to a dynamic work environment, learn quickly, solve problems, and make decisions - Excellent verbal and written communication skills Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Flexible work environment - Discretionary PTO (Paid Time Off) OR 20 days PTO - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs

Role Description We are seeking a Billing Coordinator to join our Corporate Finance team. This is a great opportunity for a highly organized and detail‑oriented professional who thrives in a high‑volume, deadline‑driven environment and enjoys working cross‑functionally. As a Billing Coordinator, you will be responsible for: - Preparing, reviewing, and processing client invoices - Coordinating with Project Managers and internal stakeholders to resolve billing questions, discrepancies, and approvals - Submitting invoices through client portals and billing systems, ensuring compliance with formatting and submission requirements - Reviewing invoice rejections and corrections, researching root causes, and resubmitting as needed - Monitoring billing schedules, retainers, and billing milestones to ensure timely invoicing - Maintaining accurate billing records, documentation, and audit support - Responding to internal and external inquiries related to invoice status and billing issues - Supporting month‑end and quarter‑end billing close activities - Performing additional billing‑related or administrative duties as assigned Qualifications - Billing experience working for a high-volume professional services firm - ERP/proprietary software experience is essential - High volume invoicing - Proficiency in Microsoft Excel and Word including v-lookups and pivot tables required - Pleasant telephone disposition and effective communication skills with the ability to build and maintain good relationships with customers - Back up responsibilities performing general administrative work - Well organized and detail oriented; multi-tasking essential - Proactive and able to make recommendations to improve invoicing and accounts receivable processes - Associate degree or higher preferred (preferred qualification) Requirements - Prolonged periods sitting at a desk and working on a computer Benefits - Flexible work environment allowing employees to work remotely, when needed - Flexible Time Off policy - Medical, Dental, and Vision Insurance - 401k Match - Commuter Benefit - A reasonable estimate of the hourly rate for this role is $30.00 - $37.00

Role Description Mercier Consultancy is excited to offer an opportunity for a German Speaking Payment Support Specialist to join a leading FinTech firm in Greece. In this crucial position, you will offer specialized assistance to our German-speaking clients concerning payment processing, transactions, and associated inquiries. Your responsibility will be to guarantee a seamless and secure payment experience for our customers. This role is well-suited for professionals with a strong interest in FinTech and customer service, who are motivated to contribute within a dynamic and innovative setting. This position offers an excellent opportunity to apply your passion for financial technology while developing your skills and making a tangible impact in a forward-thinking organization. - Provide payment support to German-speaking clients - Assist with payment processing issues, transaction inquiries, and billing questions - Document and track customer interactions accurately using support systems - Collaborate with internal departments such as finance and technical teams to resolve issues - Identify potential payment fraud or discrepancies and escalate accordingly - Stay updated on payment systems, security protocols, and financial regulations Qualifications - Fluency in German and English, both spoken and written - Experience in payment support, FinTech, or financial services is preferred - Strong communication and problem-solving skills - Attention to detail and ability to manage sensitive financial information - Customer-oriented mindset with proactive approach to resolving issues - Ability to work efficiently under pressure in a fast-paced environment - Familiarity with payment platforms and financial software is a plus Benefits - Fully Paid Relocation Package (Flight, Transfer and Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - Monthly Performance Bonus - Free Greek Course - And More...

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION Job Title: Way4 Specialist Location: Pune, Mumbai, Bengaluru India Experience: 6+ Years Domain: Payments Job Summary: We are seeking a Way4 Technical Lead with deep expertise in OpenWay’s Way4 platform and extensive experience in the Payments domain. The ideal candidate will be responsible for driving solution design, development, and delivery of Way4-based payment systems while leading a team of engineers in an Agile environment. This role requires strong hands-on technical skills in SQL/PLSQL, a solid understanding of card payments and transaction processing, and the ability to collaborate effectively with business and technology stakeholders. Key Responsibilities: Lead the design, development, and implementation of solutions on the OpenWay Way4 platform. Provide technical leadership and guidance to development teams throughout the project lifecycle. Translate business and functional requirements into scalable, secure, and efficient technical solutions. Develop, optimize, and review complex SQL/PLSQL scripts and database components. Collaborate with cross-functional teams (Product, QA, Infrastructure, and Operations) to ensure successful end-to-end delivery. Drive Agile delivery processes including sprint planning, estimation, and retrospectives. Conduct technical reviews, code quality checks, and performance tuning. Troubleshoot and resolve complex production issues in a timely manner. Stay current with emerging trends and technologies in the payments ecosystem to enhance system capabilities. Required Skills and Experience: 10+ years of total IT experience, with at least 5+ years in the Payments domain. Proven experience working with OpenWay’s Way4 platform (authorization, switching, cards management, settlement, etc.). Strong expertise in SQL/PLSQL, database design, and performance optimization. Hands-on experience leading and mentoring teams in an Agile/Scrum setup. Solid understanding of card payments, transaction flows, EMV, ISO 8583, and related standards. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple priorities and drive delivery under tight timelines. Preferred Qualifications: Experience integrating Way4 with external systems and APIs. Exposure to digital payments, real-time processing, and issuer/acquirer systems. Experience in client-facing roles or global delivery environments.