Delivering the most important & complex payments.
Site Reliability Engineering Manager II
Location
Illinois
Posted
32 days ago
Salary
$160K - $200K / year
Seniority
Senior
Job Description
Site Reliability Engineering Manager II
Flywire
• Help drive reliability, automation and performance within our cloud-based infrastructure • Coordinate and support daily activities for SREs on the team and partner with their managers to determine approach for managing daily tasks • Track success on the team based on established goals and objectives • Work on issues of limited scope with the ability to find and execute solutions to routine problems • Become embedded within an Engineering team helping them navigate production excellence and advocate for best practices • Mentor team members and drive initiatives • Drive a design for a feature while understanding system-wide and architectural concerns • Understand the basic day-to-day tasks traits of a production environment and participate in on-call support • Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services • Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems • Identifies opportunities both in processes and tools to improve the overall productivity of the team • Identify great talent and excite them to join our team • Provide estimations, track progress and manage risk as well as team members' time • Participate in an on-call shift along with other disciplines to respond to incidents • Become involved in tech communities and add contributions to enhance them • Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals
Job Requirements
- 5 years of experience within the SRE space
- 2-5 years of leading or managing and developing SRE teams
- Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals.
- Experience with at least one programming language is required as software engineering is an important part of our work and we actively use and support many different platforms and languages
- Proficient with testing techniques such TDD or BDD will be highly valued
- Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role
- Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement
- Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues
Benefits
- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
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