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Customer.io helps companies communicate with their customers in a more authentic and human way. Its versatile marketing automation platform helps “bring humanity to business comm
Inbound Sales Development Representative, SDR
Location
United Kingdom
Posted
69 days ago
Salary
$60K / year
Seniority
Mid Level
Job Description
Inbound Sales Development Representative, SDR
Customer.io
• Be the first point of contact for inbound leads — understand their needs and kick off the qualification process • Qualify leads from various sources (website, product trials, etc.) to determine fit and readiness to speak with an Account Executive • Schedule high-quality meetings between decision-makers and our sales team • Maintain accurate records of lead interactions and pipeline status in our CRM • Collaborate with marketing to ensure lead quality and provide feedback to improve our process • Follow up with prospects who have expressed interest but aren’t yet ready to move forward • Regularly update your manager and team on pipeline health and progress toward goals
Job Requirements
- Located in either United Kingdom or Ireland (hard requirement)
- Comfort talking to people and a natural ability to communicate clearly
- Resilience with rejection and the motivation to keep going
- Strong organizational skills and attention to detail
- Familiarity with CRM tools like Salesforce or HubSpot
- A track record of meeting goals for lead qualification and meeting scheduling
- Comfort working in a fast-paced, target-driven environment
- 1–2 years of experience in a similar role, ideally in SaaS or tech (preferred)
- Prior experience in inbound sales at a SaaS company (preferred)
- Familiarity with marketing automation and lead nurturing processes (preferred)
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
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