Changing the way we think about detecting and treating cancer.
UX Design Intern
Location
United States
Posted
34 days ago
Salary
$35K - $56K / year
Seniority
Entry Level
Job Description
UX Design Intern
Exact Sciences
Role Description Exact Science’s Customer Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all our customers, across all channels (digital and physical). These journeys are grouped by Customer and User Types (e.g., Patient, Provider, Lab Users) and further categorized into a set of Experiences (e.g., Understand Risks & Complete Screening, Confirm Diagnosis). As an experience design intern, you will be expected to help support the creation of experiences that will bring the UX strategy and vision for products that we are building to life. You must account for multiple inputs and journeys across all touchpoints with a given customer, both digital and physical. You will help gather requirements and take ambiguity and create structure and organization. You will help bring the vision to life, creating different outputs and deliverables to help ensure we deliver a cohesive and inspiring experience to drive value and meet customer needs. Your role involves navigating complex business, functional, and user challenges to drive the development of innovative experiences aligned with overall business and user objectives. Your expertise extends to delivering intricate design work, while providing easily understood, scalable solutions that inspire. Essential Duties Include, but are not limited to: - Facilitate active collaboration with strategists, researchers, product leaders, the Design Ops team, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables (e.g., wireframes, visual systems, customer-interaction models, design specs, etc.) that are cross-touchpoint, cross customer type, and cross-experience/journey. - Advocate for the incorporation of user research into the experience. - Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally. - Use design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed. - Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization. - Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. - Support and comply with the company's Quality Management System policies and procedures. - Maintain regular and reliable attendance. - Ability to act with an inclusion mindset and model these behaviors for the organization. Qualifications - Must currently be in a degree program related to Design, Marketing, or related field of study. - Authorization to work in the United States without sponsorship. Requirements - 1+ years of experience and/or education related to UX Design. - Experience in applying techniques and methods of modern user experience design, discovery, and delivery. - Experience in simplifying and communicating complex ideas to broad audiences. - Experience in creating designs that leverage known persona or archetypal work, and measurement objectives. - Experience with Figma for design and prototyping, Adobe Creative Suite applications, and a knowledge of HTML and CSS. - Experience creating high fidelity user interface designs or branded content. - Experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables. - Experience in collaborative work settings, relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning. - Experience problem-solving, organizational, and analytical skills with the ability to execute against a UX strategy based on research, data, and industry trends. - Understanding of human centered design and design thinking methodologies such as journey mapping and persona development. - Understanding of what is needed to create accessible, inclusive, and equitable design. - Demonstrated strong understanding of the current web and mobile technology landscape. - Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc.). - Basic knowledge of the principles of Agile/Scrum/Kanban. - Strong analysis skills; including, but not limited to, process and user flow definition. Benefits - Paid time off (including days for vacation, holidays, volunteering, and personal time). - Paid leave for parents and caregivers. - Retirement savings plan. - Wellness support. - Health benefits including medical, prescription drug, dental, and vision coverage.
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• Develops innovative, high-quality graphic designs by conducting researching, collaborating with staff and clients, applying creative direction, and delivering world-class visual and user-interaction solutions. • Serves customers by advising, creating, and developing graphic designs, layouts, print and/or web ready solutions across a variety of mediums to meet client expectations and needs. • Completes projects by compiling information, working within established timelines, and providing feedback to the Creative Manager. • May partner with sales and clients, as directed, to help set realistic schedules. • Maintains created and supplied files, e-mails, conversations, and info in an organized and standardized filing system. • Contributes to operating efficiency and quality by recommending and following new and existing procedures. • Verifies creative results by reviewing projects, sales and customer feedback and conducting audits of design production. • Maintains product quality and project consistency by evaluating outcomes, identifying problems, evaluating marketing trends and anticipating requirements. • May participate in creative research by aligning with client goals and marketing strategies, partnering with Sales to identify solutions, and developing innovative designs, concepts, and presentations.
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