• Lead foundational, problem validation, and strategic research projects across your assigned product areas and beyond • Drive both brand and product research — including buyer persona development, brand perception studies, and digital experience research — that directly informs positioning and messaging • Be the expert on the users within your area of coverage: their behaviours, pain points, workflows, and goals • Make connections across research initiatives, surfacing macro insights that no single study could reveal on its own • Build trusted relationships with Product Design, Product Management, Brand, and Marketing counterparts, guiding them to the right research approach • Advocate for and socialise actionable insights in a clear and compelling way that increases empathy across the organisation • Independently drive research prioritisation across stage groups, balancing impact, product direction, and company objectives • Mentor other researchers and actively shape how the Experience Research team works, through process iteration, documentation, and peer reviews

Title: Quantitative Researcher, Employment & Economic Opportunity Program Location: US-Remote Job Description: AIR’s Employment & Economic Opportunity Program is seeking a Quantitative Researcher to work on research projects to improve education, training, and workforce opportunities for youth and adults. This position will support a portfolio of federally, state, and philanthropically funded research and evaluation projects focused on education, workforce development, and economic opportunity, including large‑scale studies, evaluations, and analytic initiatives serving federal agencies, states, and national partners. The Researcher will play a key role in the design, execution, data analysis, and dissemination of rigorous applied research. The role is well‑suited for a collaborative researcher who combines strong analytic skills with the ability to translate complex findings into clear, actionable products for diverse audiences. This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. About AIR: Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all. Responsibilities: - Lead or contribute to the design and execution of rigorous research and evaluation projects. - Apply appropriate methods to collect, manage, analyze, and interpret data. - Translate complex findings into clear, actionable insights and recommendations for client reports, technical memos, and presentations. - Support proposal development through writing technical sections, developing budgets, and contributing to proposal strategy. - Manage small to mid-sized tasks or project components, including planning timelines, tracking deliverables, and liaising with clients while maintaining positive and collaborative relationships. - Mentor and guide junior staff through regular feedback, training, and modeling of research best practices. - Engage with stakeholders and partners through meetings, briefings, and dissemination activities. - Contribute to a collaborative, inclusive work environment that values diverse perspectives, backgrounds, and experiences. Qualifications: Education, Knowledge, and Experience - PhD in related subject area (Statistics, Data Science, Survey Methodology, Economics, Public Policy, Public Health, Human Development, Political Science, Psychology, Sociology, or related field), or a master’s degree with a minimum of 4 years of relevant applied research experience. - Experience working on research or evaluation projects for federal, state, or local agencies or other public or nonprofit entities. - Demonstrated experience with research design, survey sampling, data analysis, and reporting. - Experience with data collection activities from the field using a variety of methodologies and data collection techniques such as interviews, focus groups, observations, and/or survey research. - Familiarity with federal contracting and compliance standards. Skills - Strong analytical and problem-solving skills, with proficiency in at least one statistical analysis tool (e.g., R, Stata, Python). - Knowledge about survey sampling, small area estimation, and statistical modeling. - Excellent communication skills, with an ability to convey complex information, and collaborate efficiently in a virtual work environment. - Ability to manage multiple tasks and deadlines independently while contributing to a collaborative team environment. - Proven ability to coach junior staff and foster inclusive team dynamics. - Strong organizational and time management skills with attention to detail. - Proficiency with Microsoft Office Suite and virtual collaboration tools (e.g., Zoom, Teams, SharePoint). - Attention to detail and commitment to accuracy in data analysis and report writing. - Excellent organizational and time management skills. Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements. American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams. #LI-AS1 #LI-REMOTE AIR’s Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States. Anticipated Annual Salary Range $92,000 - $113,000 USD

• Conduct competitor and market research to understand user behaviors, flows, pain points, and needs. • Analyze existing user interfaces and the design of our current solutions. • Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups. • Develop user personas, customer journey maps, and usability studies to support data-informed decisions. • Collaborate closely with product managers, developers, and designers to ensure seamless user experiences. • Test and validate design concepts through A/B testing, surveys, interviews, and analytics. • Document research findings and present insights to stakeholders. • Stay up to date with industry trends and UX best practices to continually refine our approach.

Title: IAM User Experience & Enablement Owner (Remote) Location: Tampa United States Job Description: Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is part of AbbVie's Information Security & Risk Management (ISRM) team within Business Technology Solutions. The Identity & Access Management (IAM) team is responsible for the development, implementation, and oversight of the organization's IAM strategy, ensuring secure, efficient, and compliant access to systems and data. The IAM team supports all verticals including User Lifecycle Management, Privileged Account Management, Directory Services, MFA/Federation/SSO, Access Certifications, Role Based Access Control, External Identity Management, and Application & System Integration. Our Customer Enablement & Innovation function exists to ensure that every IAM capability is well-documented, easy to use, and successfully adopted across the enterprise. This position can be virtually anywhere in the U.S. Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients' lives. In the role of User Experience & Enablement Owner, Identity & Access Management, you'll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills. In this role, you'll be responsible for: - Own and continuously improve the Self-Service IAM Portal, ensuring it provides an intuitive, persona-based experience that simplifies access management for end users and system owners - Serve as the Voice of the Customer for IAM - collecting, synthesizing, and acting on user feedback to enhance usability, reduce friction, and improve satisfaction across all IAM services - Conduct end-to-end reviews of IAM processes and services, identifying opportunities to simplify workflows, improve documentation, and enable self-service adoption - Develop and maintain user-facing documentation, how-to guides, code samples, FAQs, and support resources that make IAM services easy to understand and adopt - Define and track adoption metrics across IAM services, creating dashboards and reports that provide visibility into usage trends, self-service uptake, and areas for improvement - Partner with IAM service leads (User Lifecycle Management, Privileged Access Management, MFA/SSO/Federation, RBAC, Access Certifications, and more) to understand capabilities and translate them into clear, accessible user experiences - Serve as a liaison between technical IAM teams and end users, system owners, and business stakeholders to ensure IAM solutions are effectively communicated and adopted - Develop onboarding materials and enablement programs to support new application integrations and help system owners navigate IAM processes with confidence - Identify and escalate usability gaps, adoption barriers, and user experience issues to the Associate Director, Customer Innovation and Enablement - Support continuous improvement initiatives by analyzing customer feedback, adoption data, and support trends to recommend and implement enhancements Qualifications - Bachelors Degree and 6 years of experience OR Masters Degree and 5 years experience OR PhD - 5+ years in Identity & Access Management or a related information security discipline - Demonstrated experience improving user experience, driving technology adoption, or managing self-service platforms in an enterprise environment - Strong ability to translate complex technical concepts into clear, accessible documentation and user guidance - Experience gathering and acting on user/customer feedback to improve products, platforms, or processes - Proven ability to work cross-functionally with technical teams and business stakeholders - Strong organizational skills with the ability to manage multiple workstreams and priorities simultaneously - Excellent written and verbal communication skills, with experience creating training materials, guides, or enablement content Beneficial: - Familiarity with IAM concepts and services such as RBAC, MFA, SSO/Federation, Privileged Access Management, Identity Governance & Administration (IGA), or Access Certifications - Experience with portal design, knowledge management platforms, or self-service tooling - Background in product ownership, customer success, or technology enablement roles - Experience with metrics and reporting tools to track platform adoption and user engagement - Familiarity with audit and compliance requirements related to identity and access management Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: - The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. - We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. - This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html