Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Senior Technical Project Manager
Location
United States
Posted
23 days ago
Salary
$95.1K - $146.3K / year
Seniority
Lead
Job Description
Senior Technical Project Manager
Zayo Group
Role Description The Senior Technical Project Manager (STPM) position manages Lit and Dark Fiber services Customer projects in one or more of the following product areas: - Waves services - Ethernet Services - IP Services - Dark Fiber metro and/or Long Haul services - Fiber to the Tower (FTT) services for Dark Fiber and Lit Services The Senior Technical Project Manager is a subject matter expert in Program and Process Management, a critical thinker, and has the ability to manage projects to the customer’s technical specifications and contract requirements. This role requires excellent customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution. This role has strong system and process knowledge in Network and fiber services implementation, with strong internal and external collaboration and relationship skills across Zayo teams, partners, and all levels of customer organizations supported. The STPM is known as a go-to person/trusted advisor that willingly assists other team members and has the ability to define project dependencies, manage project milestones, and meet and exceed project KPIs. Key Project Leader collaborating cross-functionally with Customers, Sales, and Sales Leadership at a Project, Market, Product/Services level nationally. Responsibilities - End-to-End Project owner to project kick-off meetings with stakeholders, scheduling, scope and budget tracking, project management of internal and external team members. - Independently orchestrate internal and external customer project communication dependencies, timeline, milestones, and progress. - Partner with Sales to drive ongoing customer service improvement strategies. - Provide Service Delivery Performance metrics and analysis to support cross-functional Customer Business Reviews. - Full customer ownership and advocacy; review internal and external business issues and provide ‘Voice of the Customer’ feedback and develop and implement corrective action plans as required. - Develop and maintain customer project plans based on contractual requirements and service designs. - End-to-End budget ownership including monitoring, forecasting, and gap closure planning with Outside Plant. - Perform and oversee daily PM operational tasks working cross-functionally. - Build, maintain, and report operational metrics for end-to-end milestone management. - Manage existing reports and dashboards to provide weekly and quarterly forecasting, metrics, and deliverables. - Communicate and coordinate plans and strategies with other functional areas including sales, product, engineering, procurement, network operations, and field operations. Qualifications - Bachelor’s degree in a related field required. - Minimum of seven (7) years of experience in technical project management. Requirements - Complex knowledge of systems/tools, processes, and application of project management methodology at strategic and tactical levels. - Knowledge of Fiber Engineering, Outside Plant, and field operations processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and scheduling. - Exceptional project leadership and critical thinking skills. - Excellent customer management skills (verbal and written) including risk analysis and conflict management/resolution. - Ability to influence teams to action that are not in a direct reporting relationship to drive toward company goals. - Self-driven and motivated to provide exceptional customer service. - Ability to address complex personal gaps/growth areas; desire to continually improve and move up in the organization. Benefits - Excellent Health, Dental & Vision Insurance. - Retirement 401(k) Savings Plan. - Generous paid time off policy including paid parental leave.
Related Guides
Related Categories
Related Job Pages
More Technical Project Manager Jobs
Engineering Project Manager
Tetra TechEstablished in 1996, Tetra Tech is a global provider of consulting, technical, and engineering services and employs a diverse team of scientists, engineers, construction profession
Title: Engineering Project Manager (Remote) Location: Diamond Bar United States Job Description: Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists. At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world. Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy. Apply today and join the company that is Leading with Science. Tetra Tech is currently seeking an experienced Engineering Project Manager to join our team in the West. The location can be anywhere in California from our larger office in Diamond Bar, CA or preferably in northern California (remote positions considered). In this role, you will take a prominent role in the planning, design, permitting, and construction of biogas and landfill gas systems, solid waste handling and disposal facilities as well as other environmental projects. You will work with our senior management team and work with our current team of Client Managers, Senior Project Managers, and other Project Managers located throughout the company and across the country, and you may oversee and direct the activities of engineers, scientists, technicians and clerical staff toward successful completion of projects. This position will combine office assignments with occasional site visits and client involvement. This position is eligible for our full benefits package including but not limited to Medical, Dental, Vision, Life, AD&D, Disability, Flexible Spending Account (FSA), Health Spending Account (HSA), My Flex Time (MFT - paid time off), 401K, and an Employee Stock Purchase Plan. The pay scale for this position is $90K-$140K annually, based on qualifications, licensure, experience, and location. Only those located in Pacific or Mountain time zones will be considered. The deadline to apply is 5/4/26. Your Role: - Perform technical analysis of biogas to renewable and solid waste projects in California and the Western United States - Work in all phases of a project from investigation to construction/remediation, including preparation of drawings, plans, specifications, reports, bid documents, and certifications - Design biogas collection, leachate, stormwater/surface water management and liner systems - Prepare construction plans and specifications - Prepare construction cost estimates - Manage projects, schedules, and budgets effectively - Prepare proposals and meet with clients and regulators - Implement safe work practices - Analyze systems based on operational objectives and regulatory compliance - Prepare permit documents for new site developments, permit modifications, and site closures - Oversee construction projects for conformance with engineering and regulatory standards - Co-author or publish papers in your area of expertise - Maintain client relationships with existing clients and be able to develop new client relationships - Manage and prepare the development proposal scopes and budgets to facilitate the group work backlog - Manage and mentor staff toward team development - Be able to work with other senior team members to facilitate group planning, growth, and development Qualifications: - Bachelor's or Master's degree in Civil, Mechanical, Geological or Environmental Engineering or an allied field - 4-10 years of experience in engineering projects - 40 Hour OSHA HAZWOPER certification is a plus - Supervisory experience is a plus - Professional Engineer certification or ability to obtain within 6 months - AutoCAD/Civil 3D or GIS skills are a plus - Read, analyze, and interpret common scientific and technical reports, financial reports, and legal documents - Write environmental reports, business correspondence, and procedure manuals - Respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community - Possess excellent overall communication skills - Ability to supervise technical and support staff and to provide leadership and mentoring to professional personnel - Experience with biogas and landfill gas systems and solid waste industry is a plus - Proven technical skills in design and/or construction - Outstanding knowledge of the Microsoft Office software suite, and PDF editors (Bluebeam or Adobe) - Excellent communication and interpersonal skills with a positive attitude and unwavering personal integrity - Solid organizational and time management skills - Self-disciplined/motivated individual who also works well in a team environment - Valid driver's license Life at Tetra Tech: The perks of working at Tetra Tech include: - Comprehensive and market-competitive benefits. - Merit-based financial rewards. - Flexibility and company-wide commitment to work/life balance. - Collaborative team atmosphere that values the contributions of all employees. - Learning and development opportunities for ongoing professional growth. About Tetra Tech: Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 25,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans. We invite applications from all interested parties. Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: @TetraTechCareers X (Twitter): @TetraTechJobs We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Please no phone calls or agencies. Additional Information - Organization: 197 SWW
• End-to-End SDLC Ownership: Ultimately responsible for releasing a committed set of features to production on schedule without incident. This includes managing the complete lifecycle of technical delivery, ensuring seamless transitions through our defined phases: Ideation, Requirements, Design, Delivery, Testing, and Deployment. • Requirements & Design Readiness: Partner with stakeholders (Customer Success, Product, Engineering, QA, Sales) to ensure requirements are locked, acceptance criteria are clearly defined, and testability is validated before technical design begins. • Resource & Priority Enforcement: Actively monitor project health and dynamically negotiate/reallocate engineering and testing resources to ensure critical path items are prioritized and delivered on time. • Delivery & Quality Assurance: Oversee the "Tech Delivery" phase, acting as the primary driver to keep engineering unblocked. Ensure rigorous adherence to testing, approval, and rejection protocols before any code moves forward. • Release Management: Own the deployment pipeline. Coordinate the release to Beta environments, manage Customer Validation feedback loops, and authorize final deployments to Production. • Reporting & Transparency: Provide executive-level reporting on velocity, bottlenecks, and resource utilization. Call out risks early and bring actionable solutions to leadership. • Success Metrics: Track and manage key success metrics, including but not limited to: - On-time delivery rate across releases - Reduction in release defects or escaped defects - % of committed scope delivered - Improvement in engineering throughput or predictability
Technical Project Manager – UAT
BlueprintWe deliver the right information, to the right person, at the right moment.
• Lead end-to-end UAT planning, execution, and sign-off activities • Create and manage test plans and test cases using Azure DevOps or equivalent tools • Coordinate UAT kickoff, tester onboarding, and execution tracking • Monitor test progress, manage defects, and ensure timely resolution • Coordinate day-to-day release activities including readiness checks and dependency tracking • Partner with Engineering during SIT and release validation to ensure quality and completeness • Act as the primary point of contact during releases, providing status updates, risks, and mitigation plans • Track and manage risks, issues, and dependencies, escalating when needed • Drive operational readiness including training, access, communications, and documentation • Maintain UAT and release artifacts including test plans, defect logs, release trackers, and status reports • Facilitate cross-functional meetings and working sessions across global time zones
• Lead end-to-end UAT planning, execution, and sign-off activities • Create and manage test plans and test cases using Azure DevOps or equivalent tools • Coordinate UAT kickoff, tester onboarding, and execution tracking • Monitor test progress, manage defects, and ensure timely resolution • Coordinate day-to-day release activities including readiness checks and dependency tracking • Partner with Engineering during SIT and release validation to ensure quality and completeness • Act as the primary point of contact during releases, providing status updates, risks, and mitigation plans • Track and manage risks, issues, and dependencies, escalating when needed • Drive operational readiness including training, access, communications, and documentation • Maintain UAT and release artifacts including test plans, defect logs, release trackers, and status reports • Facilitate cross-functional meetings and working sessions across global time zones



