Company : enGenJob Description : JOB SUMMARY *** Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen and must also pass a background check.*** The Business Systems Analyst serves as a subject‑matter expert for assigned United Concordia dental applications, supporting both day‑to‑day production operations and ongoing system fixes. This role partners closely with developers, product teams, and business stakeholders to analyze issues, clarify requirements, and determine root cause across data, configuration, and system behavior. The Business Analyst supports production incidents and escalations, provides guidance on expected application behavior, helps define and validate testing scenarios, reviews and verifies system changes in test environments, and collaborates with United Concordia to ensure changes meet business expectations before release. Success in this role requires strong systems thinking, clear communication, and the ability to balance production support, testing activities, and analytical work in a fast‑paced environment. ESSENTIAL RESPONSIBILITIES - Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. - Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. - Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. - Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. - Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. - Other duties as assigned. EDUCATION Minimum - Bachelor's Degree in Business Management, Information Systems, or closely related field Substitutions - None Preferred - None EXPERIENCE Minimum - 3 - 5 years in IS/IT Preferred - 1 - 3 years in Lean/Six Sigma experience - 1 - 3 years in the Health Insurance Industry - 1 - 3 years in the Healthcare industry LICENSES OR CERTIFICATIONS Required - None Preferred - Information Technology Infrastructure Library (ITIL) - The Open Framework Group (TOGAF) - Six Sigma - Project Management Professional (PMP) SKILLS - Analytical Skills - Problem-Solving - Communication Skills - Report Writing - SQL - Agile Methodolgy - Agile Project Management Language Requirements (other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $68,400.00 Pay Range Maximum: $105,900.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

About the team As a Senior Systems Engineer within Zillow Rentals, you’ll help design, build, and operate the core infrastructure that powers the Zillow Rentals experience. Our team owns shared cloud platform infrastructure and cross-cloud networking that supports more than 150 engineers across the Rentals organization. You’ll partner closely with backend, frontend, and data teams to provide secure, reliable, and scalable foundations for customer-facing products. About the role In this role, you’ll be a hands-on contributor to infrastructure and developer platforms. You will use Infrastructure as Code, deep Kubernetes expertise, and strong cloud networking fundamentals to design and operate systems across GCP and AWS. You’ll drive reliability and security, lead incident investigations, and collaborate across engineering teams to deliver resilient, observable, and cost-effective infrastructure that enables rapid product delivery. You Will Get To: - Design, implement, and operate production infrastructure in GCP and/or AWS, supporting high-scale, business-critical services for Zillow Rentals. - Build and maintain Infrastructure as Code (primarily with Terraform), including modules, state management, and reusable patterns for platform services. - Own Kubernetes platforms (e.g., GKE/EKS): perform cluster upgrades, tune workloads, manage Teraform, ArgoCD/Helm-based deployments, and debug complex production issues. - Architect and secure cloud networking (VPCs, subnets, routing, load balancers, DNS, TLS, VPN, WAF) and ingress/egress patterns for internal and external traffic. Improve observability and operations by defining metrics, dashboards, alerts, and runbooks that raise the bar for reliability and incident response This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are - 4+ years of hands-on experience designing, building, and operating production systems in GCP and/or AWS (at least one at depth, both strongly preferred) - Infrastructure as Code (IaC): Experience with Terraform and IaC practices (modules, state management) for managing cloud infrastructure and platform services. - Cloud networking: Proven experience with cloud networking (VPC design, subnets, routing, NAT, security groups/firewalls, load balancers, DNS, TLS, VPN) and securing ingress/egress paths (e.g., ALB/ALB controller, CloudFront, GCP load balancers, WAF/Cloud Armor) - Kubernetes: Deep experience running Kubernetes in production (e.g., GKE, EKS), including cluster upgrades, workload configuration with ArgoCD / Helm, and incident debugging - Must have bullet point: Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences Optional: Add 3-5 preferred skills as separate bullet points - Experience in Database management and operations - Provisioning with tools such as Ansible and Packer - Programming experience with Java or Python Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Lead Supply Chain Systems Analyst (Blue Yonder WMS), you will support the information systems component for the Warehouse Management Systems (WMS), perform service management processes, foster and maintain ongoing client relationships and configure systems. You’ll also write specifications for new development and system enhancements, as well as perform and coordinate quality assurance testing under the direction of senior analysts and managers. If you’re looking for an exciting opportunity with a dynamic company, join us at GXO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day: - Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts - Facilitate meetings and workshops that determine process requirements and system changes - Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiativesWork closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing - Guide and consult with other analysts - Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train-the-trainer sessions - Provide leadership, training, coaching and guidance to key users What you need to succeed at GXO: At a minimum, you’ll need: - Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experience - Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution - Experience using SQL for data analysis, extraction, troubleshooting and reporting - Thorough understanding of current information systems technologies databases, web-based systems, and system design. - 2+ years of experience supporting Blue Yonder WMS It’d be great if you also have: - Certification in any of the following: Salesforce.com, business analysis, systems analysis or business requirements gathering - Experience performing well under pressure in an ambiguous and rapidly changing environment - Excellent verbal and written communication skills, including communicating technical concepts and plans at all levels - An aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY The Business Systems Team is central to Wiz's operational excellence and growth, ensuring the reliability and evolution of key business systems that support critical functions across the organization. Composed of technical administrators, developers, and analysts, the team focuses on maintaining and optimizing these business systems to drive efficiency and effectiveness. Combining strategic oversight with tactical execution, the Business Systems Team directly contributes to the success of Wiz's core business objectives as the company scales. As the Lead GTM Systems Engineer, you will serve as the technical architect and primary escalation point for our Post-Sales and Marketplace ecosystems. Your mission is to drive operational excellence and scalability by owning the technical health, development, and support of our post-sales stack, currently centered on Planhat, Kantata, and Tackle.io. Reporting into the Business Systems leadership, you will ensure these platforms are not isolated silos but are seamlessly integrated into our Salesforce core, maintaining a unified data thread from contract signature through to service delivery. You are responsible for building the automated workflows that enable our Services and Success teams to scale at an enterprise level, ensuring every data point is accurate and ready for Board-level reporting. The ideal candidate is a seasoned technologist and a proactive, hands-on engineer who views automation through the lens of ROI and business process maturity. You bring deep technical proficiency across Salesforce Core, including Salesforce CPQ or Revenue Cloud (RCA), and possess a sophisticated understanding of how Professional Services Automation (PSA) and Customer Success (CS) platforms must interact to prevent revenue leakage. As a techno-functional leader, you recognize that the GTM landscape is dynamic; you possess the architectural mindset to evaluate and integrate new technologies as our systems scope evolves over time. You are a champion of Agile methodologies, capable of defining how we track work, managing stakeholder expectations through iterative delivery, and mentoring the team on best practices. You don't just solve for the immediate requirement; you architect with a long-term vision for the ecosystem, ensuring our tech stack remains a competitive advantage. WHAT YOU’LL DO - Integration Ownership: Serve as the primary technical owner for the Salesforce to Planhat integration. You will design and maintain data syncs, ensuring that health scores, usage data, and customer data flow accurately between systems. - Team Mentorship & Operational Maturity: Serve as a technical mentor to junior admins while driving internal process improvements, including standard operating procedures for documentation, deployment workflows, and technical debt management. - Stakeholder Management: Partner closely with cross-functional leadership to translate business requirements into technical roadmaps while managing expectations through Agile delivery. - System Development and Automation: Design and maintain robust configurations within Kantata and Tackle.io; establish automation standards that bridge the gap between Sales and Post-Sales to reduce manual entry and ensure data integrity. - End User Support and Enablement: Provide expert technical support to the Global Customer Success and RevOps teams, troubleshooting complex logic issues within Planhat and ensuring accurate marketplace revenue reporting in Tackle. - GTM Systems SME: Act as a technical advisor for new GTM tooling evaluations, partnering with the GTM Systems Analysis team to assess how new software fits into the existing architecture. - Platform Performance & Security: Establish proactive monitoring to identify sync errors while ensuring the GTM stack remains secure, compliant, and optimized for scalable business operations. WHAT YOU’LL BRING - 8+ years of experience as a GTM Systems Engineer, Business Systems Administrator, specifically supporting high growth SaaS organizations with 2+ years in a lead or manager role - PSA and CS Tooling Expertise: Extensive experience managing Professional Services Automation (PSA) and Customer Success (CS) platforms, with a proven track record of building custom integrations, data mappings, and health score logic tied to Salesforce. experience with Planhat and Kantata is highly preferred. - Systems Stewardship: A security-first and data integrity mindset applied to the entire GTM ecosystem, with a proven track record of ensuring system architecture remains secure and compliant as an organization scales. - Salesforce Architecture Proficiency: Deep technical knowledge across the Salesforce Core platform, with a sophisticated understanding of Quote-to-Cash workflows; hands-on experience with Salesforce CPQ or Revenue Cloud (RCA) is highly preferred. - API and Connectivity Skills: Deep understanding of APIs (REST, SOAP) and secure integration protocols to facilitate custom connections where native connectors fall short. - Automation Mindset: Relentlessly pursues fully automated solutions to manual GTM processes, especially regarding the transition from Closed Won in Salesforce to Customer Onboarding. - Strong Analytical Skills: Ability to diagnose and resolve complex data sync issues between multi directional platforms while maintaining data integrity for Finance and Legal. - Excellent Communication: Strong interpersonal skills with the ability to work effectively across both technical and functional teams, translating complex logic into business outcomes. - Detail Oriented: Exceptional attention to detail, particularly regarding revenue data, marketplace transaction records, and compliance. Benefits Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location. Health & Welfare Benefits - Medical, dental and vision insurance - Home Office Setup reimbursement - Flexible Spending Accounts - Monthly Connectivity reimbursement - Employee Assistance Program (EAP) Financial Benefits - Short- and Long-term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan (with employer match) Time Off - Flexible paid time off + 11 paid holidays - Paid leave programs, including parental, pregnancy health, medical and bereavement leave Compensation Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process. This role may also include incentive compensation. The annual base salary range for this full-time position is listed below. US Base Pay Range $166,000—$229,000 USD Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.