• Support customers with troubleshooting, installation, preventative maintenance, and service repair needs • Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue

• Provide hands-on field service support for power transformers • Help customers install, maintain, and restore critical electrical assets • Interpret electrical and mechanical drawings, follow technical manuals • Complete detailed service activities that support equipment reliability and safe operation • Perform on-site and remote service activities including installation, commissioning, maintenance, repairs, upgrades, retrofits, and replacements • Support customer operations by addressing technical issues and anticipating service needs • Read and work from electrical and mechanical drawings, instructions, and technical manuals • Complete internal transformer work such as bushing connections, lead clearance, tapping, crimping, taping, and contoured joints • Repair, re-gasket, assemble, and disassemble transformer equipment as directed • Operate and maintain vacuum oil processing and oil handling equipment with direction • Coordinate logistics for service jobs, including tools, resources, and spare parts

• Lead technical crews of 2-8+ specialists through complex transformer installation and maintenance projects. • Execute comprehensive electrical testing including power factor analysis, winding resistance, and SFRA diagnostics. • Serve as primary customer liaison and technical advisor during critical field operations. • Optimize project workflows by strategically assigning tasks based on team strengths and site conditions. • Manage high-voltage equipment ranging from distribution transformers to transmission-level apparatus. • Conduct preventive maintenance and emergency repairs on mission-critical power infrastructure. • Collaborate with engineering teams to resolve technical challenges and implement innovative solutions. • Mentor junior technicians while promoting continuous safety excellence across all operations. • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Execute precision mechanical work in high-voltage electrical substations across diverse geographical regions under the guidance of senior technicians • Work side-by-side with experienced Field Service Technicians to learn transformer maintenance, service procedures, and troubleshooting techniques • Apply technical, mechanical, or military-acquired skills to real-world field service applications • Conduct equipment inspections and diagnostic assessments to support preventive maintenance efforts • Assist in servicing and repairing transformer systems using established processes and tools • Learn to analyze technical data and apply findings to critical customer challenges • Operate Vacuum Oil Processors (VOPs) and oil handling equipment with training and oversight • Maintain accurate processing logs and support transformer testing activities • Utilize digital tools and software platforms for documentation and site reporting • Collaborate with engineering teams, senior field staff, and customers to support maintenance strategies • Ensure compliance with all applicable safety, environmental, and internal procedures