Role Description Snout is searching for a strategic and empathetic Product Marketing Manager (PMM) based in the USA (east coast preferably) to own how Snout is understood, adopted, and championed by clinics. This is a foundational Product Marketing Manager role. You'll translate complex workflows — payments, wellness plans, clinic ops — into clear, emotionally resonant messaging and enablement that helps sales, CX, partnerships, and customers win. You'll sit at the intersection of product, sales, CX/CSM, and growth, shaping Snout's narrative from first touch through long-term expansion. Snout stands at a defining moment, where the right vision and voice will shape not just our brand, but the trajectory of our product. We are crafting a story rooted in authenticity, one that speaks to the full spectrum of clinics we serve, from independent practices to enterprise groups, and honors the real workflows and emotional realities that define veterinary care. A refined, cohesive messaging architecture will bring harmony to how we sell, onboard, and grow — weaving together content and close partnership with our Go-to-Market (GTM) teams into a seamless experience that earns trust at every turn. For the right person, this is a rare and meaningful opportunity to build something from the ground up, alongside a team deeply committed to the people and pets at the heart of everything we do. If you're ready to own a product narrative and shape the future of veterinary wellness, we want to hear from you. Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 75% of qualifications including the first bullet. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you. Qualifications - 4 - 7 years of experience in Product Marketing, ideally in B2B SaaS, fintech, healthcare, or workflow tools - Experience in marketing to two sides of a marketplace (B2B+B2C or B2B2C) - Strong instinct for emotional and functional storytelling - Proven experience creating enablement that actually gets used - Comfort operating in ambiguity and building from zero to one - Clear writer who can balance warmth, clarity, and credibility - Ability to travel on a quarterly basis Requirements - Define and evolve Snout's core positioning across ICPs: small clinics (1–3 doctors), multi-clinic / enterprise groups, and partner-referred clinics (PIMS, distributors, MSPs) - Build clear ICP narratives, pain points, and value props rooted in real clinic workflows and emotional realities - Own Snout's messaging architecture — hero copy, value pillars, proof points, objections - Create and maintain sales enablement assets: pitch decks, one-pagers, objection handling, and competitive positioning - Partner closely with Sales, CX/CSM, and Partnerships to ensure messaging matches how Snout is actually sold and implemented - Arm CSMs with customer-facing materials that support onboarding, activation, and expansion - Build Snout's content spine: homepage + landing page frameworks, product narratives and "How It Works" explainers, and case study and testimonial templates - Translate customer stories into scalable proof — ACT lift, reduced staff burnout, increased preventive compliance - Ensure consistency across lifecycle touchpoints: website, sales, lifecycle emails, and clinic-facing assets - Develop deep empathy for veterinarians, practice managers, and front-desk teams - Synthesize insights from sales calls, onboarding sessions, and customer feedback into sharper messaging Benefits - Day 1 medical/dental/vision benefits - Flexible time off + 11 Snout calendar holidays - Paid parental leave Compensation $120,000 - $150,000 base salary

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