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Empowering people to take control of health
Software Development Engineer 2
Location
United States
Posted
111 days ago
Salary
$91.4K - $152.3K / year
Seniority
Junior
Job Description
Software Development Engineer 2
Dexcom
• Provide direct Customer Advocacy support by conducting hands-on investigations of reported device malfunctions. • Perform failure analysis and work with software engineers to determine root causes. • Collaborate and communicate with interdepartmental groups—including Regulatory, Quality Assurance, R&D, and Process Engineering—to provide documentation and operational support for device malfunction issues. • Design, improve, and implement complaint investigation processes. • Understand the technical architecture of internally developed applications. • Utilize structured problem‑solving and drive engineering studies using standardized methodologies and statistical data analysis. • Ensure documentation is updated to reflect changes made to a process or product. • Track failures or enhancement requests.
Job Requirements
- Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 0-2 years related experience or Master’s degree and 0-2 years’ equivalent experience.
- Your experience applying technical principles and using structured problem-solving methods to understand root cause failure modes.
- Your use of analytical tools and procedures.
- Your experience working in a highly regulated environment such as a medical device.
- You possess a basic understanding of the Quality Systems Regulations 21CFR Part 820 and international quality systems and medical device standards including ISO 13485.
- Your flexibility in a fast-changing environment and ability to prioritize projects while maintaining timelines.
Benefits
- A front row seat to life changing CGM technology.
- Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
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