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Plan Left logo
Plan Left

We are a Digital Partner specializing in Custom Software Development and High Performance Digital Marketing

ServiceTitan Consultant

ConsultantConsultantOtherRemoteSeniorTeam 11-50Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

98 days ago

Salary

0

Seniority

Senior

Bachelor Degree2.5 yrs expEnglish

Job Description

ServiceTitan Consultant

Plan Left

• Conduct a full audit and evaluation of current ServiceTitan configuration, identifying gaps, inefficiencies, and improvement opportunities. • Lead system setup and optimization, including pricebook structure, memberships, job types, business units, and workflow automation. • Oversee Marketing Pro configuration, including campaign setup, audience segmentation, and automated email/SMS workflows. • Monitor marketing campaign performance and analyze ROI, revenue attribution, and customer retention metrics. • Collaborate with operations teams to improve dispatching, scheduling, invoicing, and job costing processes. • Develop dashboards and reporting tools to track KPIs such as revenue, average ticket, technician conversion rate, CSR booking rate, and membership growth. • Ensure proper integration with accounting systems and third-party tools to maintain data accuracy and financial visibility. • Provide recommendations to leadership based on data insights and operational analysis. • Train internal teams on best practices, workflows, and system usage to ensure long-term adoption and success. • Lead post-implementation reviews to assess system performance and identify areas for continuous improvement.

Job Requirements

  • 2–5 years of hands-on experience working with ServiceTitan.
  • Experience managing Marketing Pro campaigns and automation workflows.
  • Proven ability to analyze operational processes and implement system improvements.
  • Strong reporting and KPI analysis skills.
  • Experience working with accounting integrations such as QuickBooks.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently in a fast-paced, results-driven environment.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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