Provide exceptional customer service while managing incoming calls and scheduling appointments. Maintain organized patient records and ensure a tidy reception area, contributing to a smooth customer experience.

Title: Virtual Registered Dietitian- Washington (part time) Location: Washington, Part-Time Job Description: Role Overview As a Virtual Registered Dietitian, you will provide 100% remote nutritional services within Privia's Virtual Nutrition and Diabetes Program. You will be responsible for treating a diverse patient population, managing your clinical workflow via Athena, and delivering evidence-based interventions tailored to each patient's unique health journey. Key Responsibilities - Direct Patient Care: Provide virtual consultations and clinical nutrition guidance-including assessment, intervention, and monitoring-via a HIPAA-compliant telehealth platform. - Program Development: Support efforts in developing and refining clinical protocols and virtual nutrition care guidelines in collaboration with Privia's leadership and lead dietitian advisor. - Clinical Documentation: Maintain accurate and timely patient documentation; coordinate follow-ups and manage tasks within the Athena clinical inbox. - Patient Engagement: Lead comprehensive 60-minute initial consultations and 30-45 minute follow-up visits. Schedule & Flexibility - Commitment: Ideally seeking 10, 15, or 20 hours per week (Minimum 10-15 hours). - Preferred Windows: Availability during mornings (9:00 AM - 11:00 AM), lunchtime (12:00 PM - 2:00 PM), or evenings/weekends is highly preferred. - Peak Demand: Fridays are high-demand days for virtual visits, though we will work with you to accommodate your preferred schedule. Qualifications - Licensure: Must hold active and unrestricted Registered Dietitian (RD) licensure in Washington (WA). - Candidate must be willing to obtain licensure in additional states as the Virtual Clinic expands. - Experience: Minimum of 2 years of post-graduate experience working 1:1 with patients, providing clinical nutrition guidance in an outpatient or virtual setting. - Clinical Knowledge: Strong understanding of evidence-based nutrition principles, particularly in diabetes management. - Technical Proficiency: Ability to utilize telehealth platforms and electronic health records (Athena experience is a plus). - Skills: Excellent interpersonal and patient education skills; ability to work independently within a collaborative virtual team. - Languages: Proficiency in Spanish, Chinese, or Vietnamese is highly desirable. About Privia Health: Privia Health is a national physician organization with more than 4,300+ providers with over 1,100+ locations in multiple states. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes. We are committed to delivering high-quality, personalized care, including through our innovative virtual programs.

Role Description Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist for our team in Oregon. This is a remote role that may require visits to our office in Tualatin Oregon or Bend Oregon. People on our team all possess a real passion for helping people, which is one of our company’s core values. You will ensure our customers receive the level of care and attention they deserve. You'll pride yourself on your ability to problem solve and take ownership for each customer request ensuring that we always do the right thing for our members. Every Day You Will: - Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process, with the goal of completing the eligibility process and onboarding the Patients and Caregivers to active Care status within 60 days of initial call to FreedomCare. - Provide necessary documentation and requirements with Oregon Medicaid, patients' insurance, and the Patient’s Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care. - Work with other medical providers to ensure all documentation for potential patients and caregivers are in compliance. - Provide high-level customer service through one-call resolution, as measured by “no need for additional follow up” demonstrating FreedomCare’s values of ensuring care and compassion with a positive, helpful demeanor. - Consistently meet monthly performance metrics of starting patients on Care and call handling. - Be the initial point-of-contact for calls from prospective clients, caregivers or pending enrollees. - Manage a high open caseload until the enrollment process is complete. - Consistently meet monthly completed starts of care. - Provide exceptional customer service and positive experience for potential patients/caregivers. - Regular communication with a variety of health plans regarding patient benefits and authorizations. - Navigate multiple systems and portals to determine eligibility and obtain authorization. Qualifications - Experience in high-volume inbound and outbound call environment. - Motivated to help patients/caregivers with the drive to exceed open case targets and metrics. - Must have poise and patience when dealing with clients. - Excellent written and verbal skills; ability to comfortably resolve issues over the telephone. - Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues. - Keen attention to detail, metrics driven, excellent time management skills. - High empathy and collaborative team player. - Flexibility and openness, as the role and responsibilities may change and/or evolve as we grow! Requirements - 2+ years of relevant experience in a similar position is preferred. - Salesforce experience. - 2+ years of customer service experience. - Bilingual in Spanish, or other languages desired. Benefits - Competitive compensation. - Medical benefits. - Retirement plans. - Wellness programs. - Fun company events. - Ongoing learning opportunities to grow your career.

Role Description This is a non-clinical, remote healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations. You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training. What you will do - Conduct outbound calls with patients (in English and Spanish) to gather detailed medical and injury histories - Listen actively and document information with a high level of accuracy using structured templates and internal systems - Review medical records for completeness, clarity, and internal consistency - Organize and standardize medical information to meet quality and documentation standards - Ensure patient histories are thorough, consistent, and easy for physicians to interpret - Review your work carefully to maintain a high standard of accuracy - Follow established workflows and documentation protocols - Partner with the operations team to continuously improve processes and quality Qualifications - Enjoy focused, detail-oriented work and take pride in precision - Are comfortable engaging in thoughtful, sometimes extended conversations with patients - Can remain calm, empathetic, and professional during sensitive or challenging discussions - Are dependable and able to manage your time independently - Thrive in structured environments and follow processes consistently - Are interested in gaining exposure to healthcare—especially if you are pre-med, studying public health, nursing, or exploring a career in healthcare Nice to have but not required - Previous experience in medical scribing or healthcare administrative roles - A strong interest in healthcare, medicine, or operations - Comfort learning and working with new software and tools Role details - Clear responsibilities, expectations, and performance metrics - Remote schedule - Fluency in Spanish is required - Structured onboarding and training provided - Hourly and salary positions available