• Serve as the primary, day-to-day owner of inbound inquiry monitoring and initial qualification • Respond to and engage inbound inquiries that are often cold at first touch via phone, email, and digital outreach • Validate inbound inquiries against segment alignment, service relevance, and opportunity fit using established criteria • Support execution of signal-based and targeted outreach initiatives by managing intake templates, conducting research, validating opportunity context, diligence for pre-reads, and initiating first touch engagement aligned to different market triggers • Prepare concise briefing notes for partners ahead of signal curation calls, introductory meetings, including background, signal context, and potential service alignment • Manage continuous lead intake and follow-up activities across both inbound and targeted channels as a full-time responsibility • Conduct consistent prospect outreach to support timely lead qualification and routing • Participate in pipeline, cadence, signal and lead review meetings as requested

• Advance Habitat’s partnerships strategy through partner- and state-specific market research, including contribution to partner membership analyses and opportunity briefs/memos • Support business development cycles with potential partners, including creation of partner-specific presentation materials and financial analyses and partner project management • Support partner implementation and partner success efforts, including stakeholder management, metrics/KPI tracking, escalation of risks, partner expansion strategy, and more • Contribute to inorganic growth efforts, including assessment of potential targets and cross-functional collaboration with relevant teams (e.g., strategic finance) • Enable strategic projects to support key enterprise growth initiatives on an as-needed basis • Bring a flexible, “roll up your sleeves” mindset and an ability to own strategic business problems and structure ambiguity

• Own outbound and inbound lead generation activities, qualifying prospects and advancing early-stage pipeline through targeted outreach and CRM-driven insights. • Identify high-quality opportunities and schedule sales meetings or events for assigned accounts. • Apply judgment to assess prospect needs, resolve issues, and make recommendations to progress opportunities. • Pass well-qualified leads to the appropriate sales teams or partners in alignment with coverage and routing models. • Maintain accurate and up-to-date customer and pipeline data in CRM systems, including lead routing, activity tracking, follow-ups, and reporting. • Leverage CRM dashboards and analytics to identify trends, prioritize outreach, and uncover new opportunities. • Provide advanced sales support for prospecting and opportunity activities, including inbound demand response, contract and pricing assistance, and order fulfillment coordination. • Serve as a point of contact for complex support requests, ensuring timely resolution and process compliance. • Collaborate with Finance, Legal, and GTM teams to support quotations, price negotiations, and contract development. • Work independently on moderately complex assignments, receiving minimal day-to-day instruction. • Coordinate and lead cross-functional activities with diverse internal stakeholders, demonstrating strong communication and leadership skills.

• New business growth. • Targeting a specific set of new “logos” and selling strategic programs into those accounts. • Build and execute strategy to grow the commercial and strategic relationships with our largest clients. • Develop relationships and credibility required to effectively convey the value of BHN’s solutions and vision to C-level executives. • Skillfully manage a complex sales environments utilizing excellent negotiation, relationship and presentation skills. • Strong collaboration with internal stakeholders across BHN to achieve desired results. • Achieve strong customer satisfaction scores from clients. • Provide strong administration skills to report sales/client activity.