Purpose Primary responsibility for the Account Manager role is to sell plastic resins, support existing accounts and continuously expand the customer base. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. - Essential Functions - Achieve profitable revenue growth, including robust new business development. - Achieve stated gross margin targets as a percentage of sales. - Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills - Prospecting & new account calls, development of a robust target funnel, - Establish, track and close new business targets consistent with long-term growth objectives. - Develop, execute and manage sales plans, sales budgets, and expense budgets. - Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements. - Create and maintain CRM data and sales statistics as required. - Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met. - Proven ability to interact effectively at all levels of the customer and with all of the customers functional groups. - All other duties as assigned Supervisory Responsibilities - Not Applicable Competencies; Knowledge, Skills, Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture. - Complex thinking skills in translating customer needs into solutions - Technical aptitude and problem-solving skills - Professional presence, including excellent verbal and written communication and presentation skills - Broad knowledge of solutions, materials and processing - Self-motivated and able to work autonomously on a day-to-day basis - Good interpersonal and communication skills - Strong organizational skills required - Strong computer skills, proficiency with MS Word & Excel and Outlook Minimum Qualifications/ Education / Experience / Certifications - Education: - Bachelor’s degree required - Equivalent experience considered in lieu of degree. - Experience: - Minimum of 3 years of exposure in B2B, face to face sales, preferably in industrial or commodity sales - Licenses / Certifications: - Valid driver’s license – required - Language: - Proficiency in English required - Bi-Lingual – Spanish or Portuguese is a plus Work Environment / Conditions The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore - - - - Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office. - This position is a remote work-from-home role Physical Requirements / Demands The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. - While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis. - Push, pull, and lift to 40lbs on a weekly basis. - While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time. - Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling). Acknowledgement: This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization. NOTICE TO APPLICANTS: Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.

• Own Zócalo’s payer portfolio across California and emerging markets (NY, MD, WA) • Serve as executive sponsor for high-priority, multi-line-of-business partnerships • Ensure consistent, high-quality account management across markets • Build, lead, and develop the Account Management team • Define account segmentation, ownership models, and operating cadence • Establish scalable systems and a repeatable account management playbook • Serve as senior relationship owner across Medicaid and D-SNP payer partners • Build trusted relationships with plan executives across operations, quality, care management, and finance • Lead account strategy, including QBRs, performance reviews, and long-term growth planning • Own retention and renewal strategy across the payer portfolio • Identify and drive expansion across geographies, populations, services, and products (including Medicare/D-SNP) • Partner with contracting and growth teams to support new market and product expansion • Ensure performance against contract requirements, KPIs, and quality measures across lines of business • Translate data into clear, executive-level insights and action plans • Proactively identify risks and lead cross-functional interventions

• Own day‑to‑day account management and customer engagement • Execute strategic account plans to drive revenue, margin, and distribution growth • Identify new opportunities through assortment optimization and SKU rationalization • Manage forecasts, pricing activities, and sales pipelines • Partner cross‑functionally to support service levels, new product launches, and continuous improvement • Leverage CRM/ERP tools to track performance, KPIs, and opportunities

• Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy • Thoroughly understand product line features, benefits and proof sources • Educate physicians and clinical personnel on use of Endoscopy products • Meet or exceed required selling activity metrics set by management • Establish excellent relationships with all healthcare professionals and physicians in their territory, specifically noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced • Develop a thorough understanding and ability to communicate the reimbursement process for our products • Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth • Successfully launch new devices developed or acquired by the organization in the assigned territory • In-service accounts by demonstrating product applications, functionality and use via Zoom • Demonstrate disease state expertise in all areas for which the products are used • Understand and articulate clinical and journal articles in all relevant disease states • Develop in-depth clinical knowledge of the anatomy and physiology of the entire gastrointestinal tract • Accurately forecast monthly and quarterly sales • Effectively manage pipeline via Salesforce.com (SFDC) platform • Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests • Perform all online trainings within assigned timelines demonstrating proficiency • Awareness and adherence to Medtronic code of conduct policy