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Apply Digital logo
Apply Digital

A products, platforms & commerce company | MACH Alliance Member | Contentful Gold Partner | commercetools Select Partner

MarTech Implementation Consultant

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

48 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishCloudSQL

Job Description

MarTech Implementation Consultant

Apply Digital

• Lead implementations across growth marketing platforms including Braze, Iterable, Segment, Talon.One, Hightouch, and more. • Develop a complete understanding of how each platform works. • Shadow other MarTech Implementation Consultants to learn the nuances of integration. • Guide each client through the implementation process. • Customize the deliverables and dates according to the specific project. • Ensure a successful implementation. • Effectively manage all Ragnarok deliverables and communications with the client.

Job Requirements

  • 2+ years of software implementation support experience.
  • 5+ years of experience in client or key stakeholder interaction.
  • 5+ years of work experience in a corporate setting.
  • Platform experience with Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud.
  • Experience with cross-functional teams including engineers, executives, and stakeholders.
  • Possesses mastery of communication, organization, and project coordination with a proven track record of effective routing and handoff.
  • Ability to consult with customers on their marketing use case in order to advise on the set-up and execution of their program in the platform.
  • Has strong email etiquette and can communicate with testing, QA, and updates directly with clients.
  • Familiarity with JSON or SQL.
  • Ability to clearly articulate/present technical topics to a non-technical audience.
  • Has excellent attention to detail, plus analytical and problem-solving capabilities.
  • Is a people person and has a good attitude, friendly, and thrives in a team environment.
  • Has worked in project management tools (Asana, Monday, Wrike, Trello).
  • Is a self-starter and motivated.

Benefits

  • Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
  • An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
  • Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
  • Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
  • Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
  • Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

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